I was initially impressed with the detailed website, the assortment and the many excellent reviews. I was amazed by their customer service which answered my emails in the middle of the night. I will b... See more
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Review summary
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I've bought several rings from Angara in the past three years. I very much appreciated the online shopping experienc where I could choose the quality of gemstone I wanted and the karat weight and colo... See more
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I purchased two Tanzanite pendants and they were both stunningly beautiful, exactly as pictured. I like how I could select the stone quality and size (I went for AAA = Best quality Tanzanite in e... See more
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This experience has been great because I never really like jewellery but this company offers a range of beautiful precious stones that create a beautiful piece of art. I only buy my own jewellery and... See more
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Company details
About Angara Inc.
Written by the company
ABOUT ANGARA
Angara is a family-started and family-run fine jewelry brand with generations of expertise in gemstones and jewelry-making. We combine the power of creation with the ancient energy of colored gemstones to bring you bespoke jewelry that truly speaks to your soul and helps you celebrate with color.
We’re vertically integrated, which means every step in the making of our jewelry is carefully handled by us. We source our gemstones sustainably, cut and polish them ourselves, and then handcraft custom designs around them. Without the middlemen, we deliver premium-quality jewelry at high speed, and with 30 percent more value directly to you.
Our commitment to excellence and innovation has earned us many accolades, including Newsweek’s Best Online Shops’ 5 Year Champion title, the prestigious Fast Company Most Innovative Companies 2024 Award and a place on the Inc. 5000 Fastest Growing Private Companies in America list.
WHY SHOP WITH US
We’re the highest-rated and most-awarded online jeweler, offering premium-quality natural and lab-grown colored gemstone and diamond jewelry at remarkable prices.
Ethical Sourcing
Our gemstones and diamonds are sourced directly from mines (or labs) that honor the highest levels of sustainability practices.
Customizable Designs
At Angara, you can easily customize every one of our pieces, just the way you want.
Exceptional Craftsmanship
Our jewelry combines traditional craftsmanship with modern sophistication. Each stone is set by hand, and every unique design is crafted using time-honored techniques.
Guaranteed Authenticity
All our jewelry comes with a Certificate of Authenticity, outlining the stone's carat weight, color, quality grade and other essential details, so that you can shop with confidence.
Easy Pay Installments
Get the jewelry you love now and pay for it later in monthly installments with our buy now, pay later plans.
Free Express Shipping
We offer express shipping at no extra charge. We also insure all items, so it's absolutely risk-free.
Free 30-Day Returns
If for any reason you aren’t fully satisfied with your purchase, you can send it back to us for a full refund.
Lifetime Warranty
Every piece we handcraft for you comes with a free lifetime warranty.
Contact info
Angara Inc., 550 South Hill St., Suite 1015, Los Angeles, CA , 90013, Los Angeles, United States
- +1-844-527-4367
- customer.service@angara.com
- www.angara.com
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They offered a discount but wouldn’t…
They offered a discount but wouldn’t give it to me in the payment screen. I entered a chat and they continually asked me questions about the ring that is on their website, as if they had no clue what I was talking about. They told me they wouldn’t give me the discount until I placed the order. Who would place an order for a ring over $2000 without knowing the bottom line price? They treated me like I was stupid. I will never, ever, ever go on this website again and I recommend that you do not either. In my opinion, they are crooks and they may screw you at every turn.
14 May 2026
Unprompted review
Reply from Angara Inc.
Hello Barbara,
Thank you for sharing your feedback. We are sorry to hear that your experience with us left you feeling this way. We completely understand wanting to know the final price before placing an order for a purchase like this.
We reviewed the interaction further and wanted to share that our promotional offers are usually applied either through a discount code or directly through the promotional email link. In order to share the final discounted price, our team may ask additional questions to confirm the exact jewelry specifications, as pricing can vary depending on the selected options.
However, we also understand that the process should have felt much clearer and easier. Most importantly, we regret that your interaction with us did not leave you with the level of confidence and service we strive to provide at Angara.
We would appreciate the opportunity to speak with you directly and help resolve this. We have requested your contact details through Trustpilot so one of our Customer Experience Managers can personally assist you, review the pricing clearly with you, and help with the process. You may also reach us directly at +1-844-527-4367 or customer.service@angara.com if you prefer.
We appreciate you taking the time to share your experience and would value the opportunity to make this right.
Beautiful products, outstanding customer service
Angara sells lovely products, and even more notably, every time I have a question or need anything, their customer service is outstanding, in that their representatives are prompt, proactive, helpful, and thorough. This is why I keep coming back.
1 May 2026
Unprompted review
Reply from Angara Inc.
Hi Susan,
Thank you so much for this wonderful review! It truly made our day. Knowing that our team has made such a positive impression means everything to us, we work hard to make sure every interaction feels personal and helpful, not just transactional. Your loyalty means the world to us, and we can't wait to serve you again soon!
Customer Service to the Rescue
Product was as described. Wife was happy.
I had a little bump in the road, nothing dramatic, but the customer service group responded promptly, kept on top of it, and everything was ship shape. Trish from their customer service gets a shout out from me.
25 April 2026
Unprompted review
Reply from Angara Inc.
Thank you for your wonderful review, Matthew! We’re so happy to hear that the product met your expectations and that your wife loved it.
We also appreciate your patience with the small issue along the way, and we’re glad our customer care team was able to assist and keep everything on track. We’ll be sure to share your feedback with Trish as well.
Thank you again for choosing Angara!
Easy to use website and great selection.
8 May 2026
Reply from Angara Inc.
Thank you so much, Paul! We’re really glad you found the website easy to use and enjoyed the selection.
Don't trust this company, you'll regret it
Don't trust this site with your most important moments. They will disregard their own timelines and verbal guarantees and not even bother to let you know.
They will change the timelines from what was promised and not send an update.
I ordered a Mother's Day present that was within their own "countdown to Mother's Day" window and got confirmations - both online and verbally via my sales rep that it would be delivered on time.
When I heard no updates on my order, Nathan nonchalantly tells me it'll be delivered 1-2 days late. No explanation given, no regard for the fallout. Had I not contacted them I wouldn't have even known or been updated. Barbara Stein is a wonderful person but apologies only go so far - ultimately I'm left out to dry with no time to find a solution. This business is not to be trusted with your most important moments.
***asking for more detail when I literally mentioned Barbara by name shows how unserious you are. Ask her.
4 May 2026
Unprompted review
Reply from Angara Inc.
Hello Sean,
We’re sorry to read about your experience.
We already have the order details now and are looking into this thoroughly to understand better and address it.
Nice website and affordable range
Nice website and affordable range. User experienced can get a little better.
30 April 2026
Unprompted review
Reply from Angara Inc.
Hi there,
Thank you so much for your kind words and for taking the time to leave us a review! We are glad you are enjoying our website and finding our range affordable.
We truly appreciate your feedback on the user experience, we are always looking for ways to improve and make things even smoother for our customers. If you have any specific suggestions, we would love to hear them!
We hope to see you again soon! 😊
Reply from Angara Inc.
Hi Kayla,
We appreciate your feedback—happy to know your experience was smooth and effortless.
Great service
What fantastic customer service. My ring arrived and was beautifully gift wrapped and also I received a lovely free gift. Due the the ring being too big I contacted Angara and received an email immediately where Trish was so helpful and offered to resize the ring. What a fantastic company. Will definately order from them again.
22 April 2026
Unprompted review
Reply from Angara Inc.
Hi Heidi,
Thank you so much for your wonderful review! We are so happy to hear that you loved the packaging and the free gift!
Trish will be thrilled to know she made such a great impression. We always want to make sure every experience with us is smooth and enjoyable, and it means the world to us that you felt taken care of.
We cannot wait to have you shop with us again!
Very happy with purchase
Very happy with purchase. Will be doing more shopping with the company
18 April 2026
Reply from Angara Inc.
Hi James,
Thank you for the 5 stars! We’re so glad you’re happy with your purchase and look forward to serving you again.
Reply from Angara Inc.
Hi Tim,
Thank you for your feedback. We’re glad to know our service met your expectations.
The derive was exceptional and the…
The derive was exceptional and the worker “Deeksha” was very useful and helpful in helping me understand the quality of the product I was going to order for my wife, this helped me a lot in the WhatsApp chat and I’m sure the product is just as good with the hardwork put into it just like the workers manners and respectful nature
13 April 2026
Unprompted review
Reply from Angara Inc.
Hi Logan,
Your feedback means a lot to us
It’s wonderful to know Deeksha could help you feel confident in your choice—she’s amazing at what she does.
We hope the final piece brings a big smile to you and your wife.
Very fast and efficient in answering my…
Very fast and efficient in answering my questions. Found exactly what I was looking for and enquiring about.
11 April 2026
Unprompted review
Reply from Angara Inc.
Hello Loza,
We appreciate your feedback. It’s wonderful to know our team could assist you efficiently and help you find the perfect piece.
So far so good… the process was good
So far so good… the process was good, just waiting on product now.
9 April 2026
Reply from Angara Inc.
Hello Daniel, thank you for your review! We’re glad to hear the process has been smooth so far. We hope you love the jewelry once you receive it!
special and unique :)
9 April 2026
Reply from Angara Inc.
Hello Saleh,
Thank you for choosing us, and we hope your jewelry keeps shining right along with you!
Chloe was extremely helpful and quick…
Chloe was extremely helpful and quick to answer all of my questions.
4 April 2026
Unprompted review
Reply from Angara Inc.
Hello Stephanie,
We appreciate your review. It’s great to know Chloe provided quick and helpful support. Your feedback means a lot to us.
Very positive experience with Angara
An amazing experience dealing with the wonderful team at Angara. Very professional and so helpful. My fiancé is over the moon and cannot stop looking at the ring.
27 February 2026
Unprompted review
Reply from Angara Inc.
Thank you for sharing your experience, Richard. We’re delighted to hear that our team could make the process smooth and professional for you. It’s wonderful to know your fiancé loves the ring—moments like these mean a lot to us. We truly appreciate your trust in Angara.
10/10 couldn’t recommend Angara enough
I was sceptical of buying something so personal from a website, I was wrong to think that. The ring was easily as beautiful as the pictures on Angaras website and the Aquamarine is beautiful. The customer service was excellent throughout the process. I couldn’t recommend Angara enough 10/10
29 March 2026
Unprompted review
Reply from Angara Inc.
Hi Rory,
Thank you so much for your wonderful review!
We’re so glad to hear that your experience exceeded your expectations, especially for something as personal as your ring. It means a lot to know you found it just as beautiful as shown, and that you loved the aquamarine.
We’re also happy that our customer service could support you throughout the process.
Your recommendation truly means a lot to us—thank you for trusting Angara!
Didn't even ship before expected delivery date
Didn't even ship the item before the expected delivery date. So not even close to here on time. Lots of reviews said the same thing - that they wouldn't deliver on time - and they didn't. Go figure. Should have trusted the reviews. No idea how they have a 4.7....
22 March 2026
Unprompted review
Reply from Angara Inc.
Hi there,
Thank you for your feedback, and we’re sorry for your experience. We’re unable to locate your order without the details, so please share your order number so we can look into this and provide an update.
We understand your frustration, and this is not the experience we want you to have.
Thank you for your patience—we’d really like to help and make this right.
It’s absolutely brilliant service with…
It’s absolutely brilliant service with the ability to order what and how I would like my lovely ring , I had been kept in touch from beginning until end of the service and still get regular emails , the gift was pretty cool too
19 February 2026
Unprompted review
Reply from Angara Inc.
Hi Tina,
Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a great experience designing your ring exactly the way you wanted. It means a lot to us that you felt supported and informed throughout the entire journey.
We’re also glad you enjoyed the gift—it’s our little way of saying thank you
We truly appreciate your kind words and look forward to serving you again!
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