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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a particular order that needed to reach me within a short space of time. MashaAllah the brother on the phone did an amazing job to make sure I got what I wanted and went above and beyond with hi... See more
Company replied
I'd purchased a garment from Amsons only to find it was too small. I contacted the team via E-mail and received a response within half an hour, on a weekend. They instructed me through the retu... See more
Placed my order easily. To my horror, my parcel ‘could not be delivered’ by the courier..? Confused I checked my order, I had missed a digit out of my post code this sent my parcel to another... See more
Company replied
Company details
Written by the company
Established in 1999 in Small Heath in Birmingham, Amsons has grown into one of the most renowned Islamic stores. With three stores situated across the United Kingdom. Amsons strive to provide a unique shopping experience with a range of carefully selected Islamic products. This includes Islamic menswear and womenswear, kids clothing, attar, halal cosmetics, giftware and much more! Our cosmetic and healthcare range is what sets us apart as there is something to cater for everyone needs ranging from hair care, general healthcare, dental care, and skincare too. We strive to ensure our consumers have a unique and authentic experience
Contact info
351-355 coventry road, b10 0sn, Birmingham, United Kingdom
- 01217736446
- info@amsons.co.uk
- www.amsons.co.uk
3.9
Great
375 reviews
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Hasn’t replied to negative reviews
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Great friendly service
Great friendly service. The staff were very helpful during my visit.
3 September 2023
Unprompted review
Reply from Amsons
Thank you so much for taking the time to share your positive feedback. We're thrilled to hear about your great experience with us.
Your support means a lot to us and it's always a pleasure to serve wonderful customers like you. We look forward to continuing to meet and exceed your expectations.
If you ever need assistance or have suggestions in the future, please don't hesitate to call/whatsapp us on 07960566209.
Kind regards
Reply from Amsons
Thank you so much for taking the time to share your positive feedback. We're thrilled to hear about your great experience with us.
Your support means a lot to us and it's always a pleasure to serve wonderful customers like you. We look forward to continuing to meet and exceed your expectations.
If you ever need assistance or have suggestions in the future, please don't hesitate to call/whatsapp us on 07960566209.
Kind regards
Excellent service
Excellent service - very fast and efficient! Easy process for click & collect
4 September 2023
Unprompted review
Reply from Amsons
Thank you so much for taking the time to share your positive feedback. We're thrilled to hear about your great experience with us.
Your support means a lot to us and it's always a pleasure to serve wonderful customers like you. We look forward to continuing to meet and exceed your expectations.
If you ever need assistance or have suggestions in the future, please don't hesitate to call/whatsapp us on 07960566209.
Kind regards
Great service from saad
5 September 2023
Unprompted review
Reply from Amsons
Thank you so much for taking the time to share your positive feedback. We're thrilled to hear about your great experience with us.
Your support means a lot to us and it's always a pleasure to serve wonderful customers like you. We look forward to continuing to meet and exceed your expectations.
If you ever need assistance or have suggestions in the future, please don't hesitate to call/whatsapp us on 07960566209.
Kind regards
Quickly delivered and good customer…
Quickly delivered and good customer service
1 September 2023
Unprompted review
Reply from Amsons
Thank you so much for taking the time to share your positive feedback. We're thrilled to hear about your great experience with us.
Your support means a lot to us and it's always a pleasure to serve wonderful customers like you. We look forward to continuing to meet and exceed your expectations.
If you ever need assistance or have suggestions in the future, please don't hesitate to call/whatsapp us on 07960566209.
Kind regards
EXCELLENT
I have been going to Amsons for years - other shops have opened nearby trying to compete with Amsons- but honestly this is best Islamic bookshop online and in the shop - the staff are knowledgeable and very polite - and I can get stuff there that I can’t get anywhere else . Brilliant people , brilliant service to the Muslim community - 5 stars
1 September 2023
Unprompted review
Reply from Amsons
Thank you so much for taking the time to share your positive feedback. We're thrilled to hear about your great experience with us.
Your support means a lot to us and it's always a pleasure to serve wonderful customers like you. We look forward to continuing to meet and exceed your expectations.
If you ever need assistance or have suggestions in the future, please don't hesitate to call/whatsapp us on 07960566209.
Kind regards
Very impressed much better than I thought
Very good packaging and also very nice product range
2 September 2023
Unprompted review
Reply from Amsons
Thank you so much for taking the time to share your positive feedback. We're thrilled to hear about your great experience with us.
Your support means a lot to us and it's always a pleasure to serve wonderful customers like you. We look forward to continuing to meet and exceed your expectations.
If you ever need assistance or have suggestions in the future, please don't hesitate to call/whatsapp us on 07960566209.
Kind regards
Great service everything as expected
Great service everything as expected. Would recommend
1 September 2023
Unprompted review
Reply from Amsons
Thank you so much for taking the time to share your positive feedback. We're thrilled to hear about your great experience with us.
Your support means a lot to us and it's always a pleasure to serve wonderful customers like you. We look forward to continuing to meet and exceed your expectations.
If you ever need assistance or have suggestions in the future, please don't hesitate to call/whatsapp us on 07960566209.
Kind regards
Great service and the products were…
Great service and the products were amazing
1 September 2023
Unprompted review
Reply from Amsons
Thank you so much for taking the time to share your positive feedback. We're thrilled to hear about your great experience with us.
Your support means a lot to us and it's always a pleasure to serve wonderful customers like you. We look forward to continuing to meet and exceed your expectations.
If you ever need assistance or have suggestions in the future, please don't hesitate to call/whatsapp us on 07960566209.
Kind regards
Got my jubbah very quickly
4 September 2023
Unprompted review
Reply from Amsons
Thank you so much for taking the time to share your positive feedback. We're thrilled to hear about your great experience with us.
Your support means a lot to us and it's always a pleasure to serve wonderful customers like you. We look forward to continuing to meet and exceed your expectations.
If you ever need assistance or have suggestions in the future, please don't hesitate to call/whatsapp us on 07960566209.
Kind regards
Reply from Amsons
Thank you so much for taking the time to share your positive feedback. We're thrilled to hear about your great experience with us.
Your support means a lot to us and it's always a pleasure to serve wonderful customers like you. We look forward to continuing to meet and exceed your expectations.
If you ever need assistance or have suggestions in the future, please don't hesitate to call/whatsapp us on 07960566209.
Kind regards
Reply from Amsons
Thank you so much for taking the time to share your positive feedback. We're thrilled to hear about your great experience with us.
Your support means a lot to us and it's always a pleasure to serve wonderful customers like you. We look forward to continuing to meet and exceed your expectations.
If you ever need assistance or have suggestions in the future, please don't hesitate to call/whatsapp us on 07960566209.
Kind regards
I did not receive everything I ordered
I did not receive everything I ordered and Amsons are not responding to my emails. I will not be purchasing from them again. Very disappointed
26 August 2023
Reply from Amsons
Salaam,
We hope this reaches you well sister. If you can send us the email again to info@amsons.co.uk and we will get this sorted out.
Great products
Great products, good prices and very fast delivery.
Will definitely buy again.
14 August 2023
Unprompted review
Reply from Amsons
Thank you so much for taking the time to share your positive feedback. We're thrilled to hear about your great experience with us.
Your support means a lot to us and it's always a pleasure to serve wonderful customers like you. We look forward to continuing to meet and exceed your expectations.
If you ever need assistance or have suggestions in the future, please don't hesitate to call/whatsapp us on 07960566209.
Kind regards
I didn't get my parcel yet…
I didn't get my parcel yet and you guys saying it's delivered and you want me to rate you?????
23 July 2023
Reply from Amsons
Hi.
If this issue is still ongoing please call us on 01217736446, and we will sort this out immediate.
Kind regards
Very good parcel came on time and good…
Very good parcel came on time and good quality
14 July 2023
Unprompted review
Reply from Amsons
Thank you so much for taking the time to share your positive feedback. We're thrilled to hear about your great experience with us.
Your support means a lot to us and it's always a pleasure to serve wonderful customers like you. We look forward to continuing to meet and exceed your expectations.
If you ever need assistance or have suggestions in the future, please don't hesitate to call/whatsapp us on 07960566209.
Kind regards
Packaging could have been better
Packaging could have been better. Though product is good quality.
27 July 2023
Reply from Amsons
Hi thank you for your 3* review. we are sorry you were not satisfied with the packaging, and we will make sure that items are wrapped even tighter in future!
Kind regards
Amsons
Out of stock order but no refund & no substitute given
Amsons was out of stock of one of the calendars that I ordered. I received my order of the other items I had ordered but not the calendar and they had not substituted it nor had they refunded me. I phoned up for a refund and I was told they would call me back in 30 minutes but they didn’t.
24 July 2023
Reply from Amsons
Hi Amatullah please email me (info@amsons.co.uk), your home address and i will send this out again as soon as possible.
Kind regards
Amsons
Reply from Amsons
Thank you so much for taking the time to share your positive feedback. We're thrilled to hear about your great experience with us.
Your support means a lot to us and it's always a pleasure to serve wonderful customers like you. We look forward to continuing to meet and exceed your expectations.
If you ever need assistance or have suggestions in the future, please don't hesitate to call/whatsapp us on 07960566209.
Kind regards
You enclosed a card with my order that…
You enclosed a card with my order that says your are sending a gift along with my purchase as good gesture but there was no gift included in the package
23 July 2023
Reply from Amsons
Hi, thank you for your constructive feedback, we are really sorry the staff member(s) that were packing the orders then were told to place thank you cards and did not know that it mentioned a free gift, we have made sure since then all customers receive gifts of some kind in all their orders.
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