Very likeable representative , put me at my ease , explained fully what to expect . Described the various hearing aids available and their ease of use . Performed the various hearing tests in comfort... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Although we had an excellent service we feel a little disappointed that we referred a new customer to Amplifon and have never received the promised promotion voucher. We have chased this up on three... See more
Company replied
The earring test I had was very thorough, everything was explained to me before the examination was started and what to expect. After I had finished the test the gentleman then went through everything... See more
Company replied
I visited your Poulton shop on 29th April for a hearing test with Ismail. Ismail was absolutely brilliant. He explained everything in detail and let me trial your hearing aids. I went back a week late... See more
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Company details
Written by the company
A global leader in hearing healthcare for over 70 years and in 28 countries. Fast-track your hearing care with FREE hearing tests and FREE trials of the latest hearing aids.
A global leader in hearing healthcare
Written by the company
- Fast-track your hearing healthcare with Amplifon
- Our expert Audiologists will create a personalized free lifetime aftercare program to suit your hearing needs and the performance of your hearing aids.
FREE Lifetime Aftercare
Our expert Audiologists will create a personalised free lifetime aftercare program to suit your hearing needs and the performance of your hearing aids.
PLUS we offer a 60 day money back guarantee on all hearing aid purchases.
Contact info
Gateway House, Styal Road, M22 5WY, Manchester, United Kingdom
- 0161 209 7008
- www.amplifon.com
4.6
Excellent
7K reviews
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George is very thorough
George is very thorough, , although my phone isn't the best with the app, really pleased with my hearing aids
18 March 2026
Unprompted review
Reply from Amplifon UK
Dear Russell,
Thank you for your feedback. We’re delighted to hear that you found George to be thorough and that you’re really pleased with your hearing aids.
We understand that technology can sometimes be a bit tricky depending on the phone being used, but we’re glad this hasn’t taken away from your overall experience. If you ever need any help with the app, please don’t hesitate to get in touch—we’re always happy to assist.
Thank you again for sharing your experience.
Amplifon UK
Very helpful reassuring audiologist.
19 March 2026
Unprompted review
Reply from Amplifon UK
Dear Linda,
Thank you for your kind feedback. We’re so pleased to hear that you found our audiologist helpful and reassuring.
Providing a comfortable and supportive experience is very important to us, and it’s great to know this came across during your visit. We truly appreciate you taking the time to share your experience.
Amplifon UK
Difficult to beat this excellent presentation.
Have had quite a few hearing tests but never one like this. Not only was the test a lot longer than others and informative but the whole appointment was very pleasant and friendly by the store manager.
18 March 2026
Unprompted review
Reply from Amplifon UK
Thank you so much for your kind feedback. We’re delighted to hear that your experience with us stood out from previous hearing tests.
We take pride in offering thorough and informative appointments, and it’s wonderful to know that you found the process both helpful and enjoyable. I’ll be sure to pass on your lovely comments to our store manager—they’ll be thrilled to hear they made your visit such a pleasant one.
We really appreciate you taking the time to share your experience and look forward to welcoming you again in the future.
Amplifon UK
The Audiologist was very professional
The Audiologist was very professional, explained all that was going on and told me of all my options.
17 March 2026
Unprompted review
Reply from Amplifon UK
Dear Lilian,
Thank you for your feedback! We’re pleased to hear that our audiologist was professional and took the time to explain everything clearly, including all your options. Ensuring you feel informed and supported is very important to us, and we’re glad this was reflected in your visit.
Amplifon UK
Tracy
Tracy, who examined my ears appeared very knowledgeable and did find a genitic problem, as a result I spoke to my eldest daughter who it appears to be suffering with the same condition, she will niw be seeking advice! Thank you Tracy!
17 March 2026
Unprompted review
Reply from Amplifon UK
Rodney,
Thank you for sharing your experience. We’re delighted to hear that Tracy was able to identify the issue and provide helpful guidance. It’s wonderful that this has also prompted your daughter to seek advice, as early attention can make a big difference.
We’ll be sure to pass on your thanks to Tracy, and we’re glad we could support you both.
Amplifon UK
Reply from Amplifon UK
Dear Maxine,
Thank you for your feedback. We’re sorry to hear that you felt our prices were high. We strive to provide value through professional service, quality products, and thorough aftercare.
If you’d like to discuss options or find a solution that works for you, please don’t hesitate to contact us—we’d be happy to help.
Amplifon UK
Reply from Amplifon UK
Dear Mr Smith,
Thank you for your kind feedback! We’re delighted to hear that you found our team professional, helpful, and polite, and that you enjoyed your free hearing test. We look forward to welcoming you again in the future.
Amplifon UK
I was told that I could have a 14 day…
I was told that I could have a 14 day trial but I have not received or heard a word so I do not rate this company this is over a week ago maybe it's because I chose the cheapest
2 March 2026
Unprompted review
Reply from Amplifon UK
Dear James,
Thank you for your feedback, and we’re very sorry for the delay in your 14-day trial. This is certainly not the experience we want for our customers.
We would be happy to follow up and get this sorted for you—please give us a call on 0161 209 7000, and we’ll make sure everything is arranged promptly.
We appreciate your patience and look forward to resolving this for you.
Amplifon UK
Brilliant service definitely worth a…
Brilliant service definitely worth a visit very helpful and very good aftercare 5 star ⭐ service
18 February 2026
Unprompted review
Reply from Amplifon UK
Dear Joan,
Thank you so much for your fantastic feedback! We’re thrilled to hear you found our service brilliant, helpful, and that our aftercare met your expectations. Your 5-star ⭐ review means a lot to us, and we look forward to providing you with the same level of care in the future.
Amplifon UK
The lady was very nice and professional
The lady was very nice and professional
14 March 2026
Unprompted review
Reply from Amplifon UK
Dear Robert,
Thank you for your kind feedback! We’re delighted to hear that you found our team member both nice and professional. Your comments mean a lot to us, and we look forward to welcoming you again soon.
Amplifon UK
Whole experience was great
Whole experience was great. Everything was explained as the test went along and given plenty of time to make a decision afterwards.
4 March 2026
Unprompted review
Reply from Amplifon UK
John,
Thank you for your wonderful feedback. We’re so pleased to hear that you had a great experience with us.
It’s important to us that everything is clearly explained throughout the process and that you feel comfortable and unhurried when making your decision, so it’s lovely to know this was reflected in your visit.
We really appreciate you taking the time to share your experience and look forward to seeing you again in the future.
Amplifon UK
My Hearing Test.
The gentleman that tested my hearing was very professional and attentive to my answers to questions about the fittings.
At every stage he explained what he was doing and what I should hear. He arranged for a follow up which I attended to see how everything was and after my explanation, adjustments were made to my devices.
4 March 2026
Unprompted review
Reply from Amplifon UK
Mrs Jones,
Thank you for your thoughtful feedback. We’re delighted to hear that you found our clinician to be professional and attentive throughout your appointment.
It’s great to know that each stage of the process was clearly explained and that you felt supported during both your initial fitting and follow-up visit. Ensuring your hearing devices are properly adjusted and comfortable is very important to us, so we’re pleased the adjustments made have helped.
We truly appreciate you taking the time to share your experience and look forward to continuing to support your hearing needs.
Amplifon UK
Advertising invisible eating aids…
Advertising invisible earing aids travelled 25 min for appointment to be told the invisible ones are not available at the moment
14 March 2026
Unprompted review
Reply from Amplifon UK
Dear Nigel,
Thank you for your feedback, and we’re very sorry for the inconvenience caused. We understand how frustrating it must have been to travel for your appointment expecting invisible hearing aids, only to find they were not available.
While our advertising reflects the range we offer, availability of specific hearing aids can sometimes vary. That said, we apologise that this was not made clear to you in advance. Your experience is important to us, and we will take this on board to improve our communication.
We truly appreciate your understanding and hope we can provide you with a better experience in the future.
Amplifon UK
Reply from Amplifon UK
Dear Nigel,
Thank you for your lovely feedback! We’re so pleased to hear you found our service friendly and efficient. It means a lot to us, and we look forward to welcoming you again soon.
Amplifon UK
Reply from Amplifon UK
Dear Mark,
Thank you for your kind feedback! We’re delighted to hear that you had an excellent experience with our service. Your support means a lot to us, and we look forward to serving you again soon.
Amplifon UK
A very personalised service
A very personalised service, the audiologist spent so much time with me and talked me through the procedure of examining and syringing my ears before carrying out a hearing test.
12 March 2026
Unprompted review
Reply from Amplifon UK
Dear Lorna,
We're happy to hear that you felt our service was personalised and that the explanation of the examination was helpful. Thank you for your positive feedback.
Amplifon UK
Very informative
Very informative. Explained my hearing problem and what part that is the course. All options had been pointed out by Nicki. She made the whole experience very relaxing.
11 March 2026
Unprompted review
Reply from Amplifon UK
Dear Peter,
We're happy to hear that the information shared was helpful in understanding your hearing problem. We're glad you found the experience relaxing and appreciate your positive feedback.
Amplifon UK
I liked the audiologist and the advice…
I liked the audiologist and the advice she gave me
11 March 2026
Unprompted review
Reply from Amplifon UK
Dear Sabine,
We're happy to hear that you liked the audiologist and the advice. Thank you for your positive feedback; we appreciate it.
Amplifon UK
Reply from Amplifon UK
We appreciate you taking the time to share your positive experience; we are so glad you were pleased with our professional service.
Amplifon UK
Reply from Amplifon UK
We're happy to hear that you are satisfied. Thank you for your positive feedback; we appreciate it greatly.
Amplifon UK
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