AmeriGlide Distributing 2019, Inc Reviews 

582
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and helpful staff members who provide clear guidance and make the entire purchasing process remarkably smooth and stress-free from start to finish. Consumers also deeply appreciate the high quality and reliability of the products, noting that the equipment functions perfectly and arrives much faster than expected. However, some reviewers were not happy with long wait times for installation or occasional coordination issues involving independent contractors. A few people also mentioned experiencing website navigation difficulties, high part markups, or minor ordering hurdles when trying to complete their transactions online.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and extensive... See more

Product

Reviewers highlight positive aspects of product, noting that items arrive on time and offer a fair price... See more

Service

Customers consistently note positive experiences with service, highlighting efficient processes and helpful... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting professional and courteous... See more

Order

Consumers find order to be positive, highlighting how quickly quotes are processed and items are shipped.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Took just a moment to get connected to the sales person- he was very knowledgeable and helpful in talking through our 17 step straight stairway application. We were very serious about getting this goi... See more

Company replied

Rated 5 out of 5 stars

We are very happy with the service and pricing from Ameriglide. Cameron Bright has won us over to order from Ameriglide exclusively. We always get excellent communication from Cameron, answering our c... See more

Company replied

Rated 5 out of 5 stars

Working with Taylor to replace our Church's very old and ailing stair lift was a very pleasant and professional experience. He was very knowledgeable and helpful in asking all the right questions t... See more

Company replied

Rated 5 out of 5 stars

My wife has been using two sets of Ameriglide RAVE 2 systems (one to upstairs and one to the basement). They have been a godsend, allowing us to remain in our multilevel home. I'm pretty handy with... See more

Company replied


Company details

  1. Mobility Equipment Supplier

Written by the company

AmeriGlide is one of the largest stair lift providers and the #1 Internet provider of vertical lifts in the United States. From our corporate office in beautiful Raleigh, NC, we apply our 20 years of combined experience in this industry so that our customers can regain the mobility and freedom they want and deserve. Please call one of our stair lift or vertical lift experts—our vertical lift team is the most experienced in the country! We will be happy to help you with any questions you may have or take your order over the phone.


Contact info

4.8

Excellent

TrustScore 5 out of 5

582 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(582)

91 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Andres was very professional and…

Andres was very professional and knowledgeable. He made the process smooth as silk. He’s a huge asset to your company

4 February 2026
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Thank you so much for your kind words! We’re thrilled to hear that Andres provided a smooth and seamless experience. His professionalism and knowledge truly make a difference, and we’re proud to have him as part of our team. We appreciate you taking the time to share your experience! Thank you for choosing AmeriGlide!

- The AmeriGlide Team!

Rated 5 out of 5 stars

AMERIGLIDE - the VERY BEST COMPANY!

The day before I was having total knee replacement surgery, I had an issue with my Ameriglide Rave ll chair lift. I called tech support in a complete panic. The tech I spoke calmed me down and assured me he would do his best to get the problem fixed. My son in law, Glenn. installed it and could not be available talk to the tech until after work. The tech would be gone by that time, so he gave me his personal cell so he could be contacted when Glenn was available. They worked on it together for probably 30-45 minutes and resolved all the issues! I will forever be thankful that this kind and supportive tech went above and beyond to provide the best support available! I do believe this is an excellent company and recommend that anyone with mobility problems select Ameriglide to work with!

27 January 2026
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Thank you so much for sharing this heartfelt review. We’re incredibly glad our tech support team was able to step in during such a stressful moment and help get everything resolved before your surgery. Going above and beyond for our customers—especially when it truly matters—is exactly what we strive for. We’re grateful for your trust in AmeriGlide and truly appreciate your recommendation. Wishing you a smooth recovery and all the best with your knee replacement!

- The AmeriGlide Team!

Rated 5 out of 5 stars

Did a goggle search looking for a stair…

Did a goggle search looking for a stair lift and came across this company. I went to order a lift but couldn't get payment through, so I called and got Andres Avila as an agent and went through the process of ordering a chair lift. He was able to order a chair cheaper then what it would cost through the web site. Order placed and then got email saying they had trouble with payment. I called bank to find out there was a limit on card for fraud protection, they raised it and I emailed Andres Avila that they now can get payment. I soon got email from from Andres Avila with a receipt. This was placed on 01/09/26 and got lift on 01/15/26. I decided to install myself only due to my skill set and took me about 3 hours to install. I'm overall pleased with their product and their service. Thank you Andres Avila

9 January 2026
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Thank you for taking the time to share your experience! We’re glad Andres was able to assist you through the ordering process and help find the best value for your stair lift. We appreciate your patience while the payment issue was resolved and are happy to hear everything was completed smoothly afterward. It’s great to know your lift arrived quickly and that your self-install went well. Thank you for choosing AmeriGlide, and we’ll be sure to pass along your kind words to Andres!

- The AmeriGlide Team!

Rated 4 out of 5 stars

Good Customer Service, Excellent Installer

Overall, the experience based on the installer, Gavin S., and Customer Service was very good. I purchased the unit in November 2025 for physical health reasons, and the unit was just installed on 01/09/2026. I would not recommend the salesperson (Colin) for several reasons (he could not remember me nor recall the details of my transactionand was always 'at the beach' or on vacation). AmeriGlide explained how their salespeople talk to hundreds of potential customers, but if that is true, then when there is finally a cash sale, one would think that would be memorable. In the meantime, I purchased a second stairlift from a competitor, which was installed in less than three (3) weeks from purchase for my first floor to the basement because of the salesperson, the long wait for installation w/AmeriGlide, price, and other factors. The AmeriGlide installer, Gavin S., was very professional, knowledgeable, and experienced, and went out of his way to help me. He explained how to use the stairlift and how to obtain help if needed. He provided extra help and was very understanding about my needing to use a wheelchair/walker to let him into the house. Overall, except for the sales transaction and the long wait for installation (seven weeks), I am very pleased with the RAVE2 unit.

8 January 2026
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

We’re pleased to hear that your overall experience with Customer Service and the RAVE2 unit met your expectations. At the same time, we sincerely apologize for the frustration you experienced during the sales process and for the longer-than-expected installation timeline. This situation is out of the ordinary and not representative of the level of service AmeriGlide strives to provide.

Thank you for your feedback and for choosing AmeriGlide. We value your trust in us and appreciate your choosing AmeriGlide.

- The AmeriGlide Team!

Rated 5 out of 5 stars

Six Stars

My wife has been using two sets of Ameriglide RAVE 2 systems (one to upstairs and one to the basement). They have been a godsend, allowing us to remain in our multilevel home.
I'm pretty handy with tools and found the installation straight forward. It helped picking up the components at the factory, where their tech was able to demonstrate how things go together and what to watch for.
Overall, I'd give the RAVE 2 a 6 star for value, able to install myself, and the company support.

4 January 2026
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Thank you so much for your thoughtful review! We’re truly glad to hear the RAVE 2 has made it possible for you to remain comfortably in your multilevel home. It’s great to know the installation process was straightforward and that our team at the factory was able to provide helpful guidance. We really appreciate your kind words about the value of the product and our support—your “6-star” rating means a lot to us! If you ever need assistance in the future, we’re always here to help.

- The AmeriGlide Team

Rated 5 out of 5 stars

Saw AmeriGlide products while looking…

Saw AmeriGlide products while looking for an affordable stair-lift. After reviewing the products, I called and spoke with Taylor. He was a wealth of knowledge and answered my 5 specific questions. He explained some of the features and helped me decide if they were necessary for a 4 step staircase. Fully satisfied with what I heard from Taylor, decided to buy a second stair-lift for my In-laws!

15 December 2025
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Thank you for your wonderful review! We’re so glad to hear that Taylor was able to answer all of your questions and provide clear, helpful guidance to ensure you chose the right solution for your needs. It’s great to know his expertise helped you feel confident not only in your purchase, but in ordering a second stair-lift for your in-laws as well. We truly appreciate your trust in AmeriGlide and look forward to supporting you both now and in the future!

- The AmeriGlide team!

Rated 5 out of 5 stars

Working with Taylor to replace our AmeriGlide - Rubex AC Stair Lift

Working with Taylor to replace our Church's very old and ailing stair lift was a very pleasant and professional experience. He was very knowledgeable and helpful in asking all the right questions to assure we ordered exactly what we needed. IMHO he's a keeper.
Fred Huff
Presence Church
Kalispell, MT

19 December 2025
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Thank you for taking the time to share your experience! We’re delighted to hear that working with Taylor was such a positive and professional experience. His knowledge and attention to detail are truly valued, and we’re glad he was able to help ensure your church received exactly what was needed. We appreciate your kind words and your trust in us!

-The AmeriGlide Team!

Rated 5 out of 5 stars

Diana

Diana
I'm very impressed with my new Rave 2 stairlift. From AmeriGlide It was delivered on the weekend and installed today the response time was great. I would gladly recommend. Happy customer.

18 December 2025
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Thank you for the great review! We’re so happy to hear you’re impressed with your new Rave 2 stairlift and that the delivery and installation went smoothly. We truly appreciate your recommendation and are glad we could provide a fast, positive experience. Enjoy your stairlift, and please reach out if you ever need assistance!

-The AmeriGlide Team!

Rated 5 out of 5 stars

I recommend!

After having some issues with the website I called to put in my order. I had the pleasure of speaking to John , who was extremely helpful and provided me with some great information! I recommend calling and speaking to someone. Its more personal and they make the process smooth

13 December 2025
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Thank you for sharing your experience! We’re glad you reached out by phone and that John was able to assist you and make the ordering process smooth. We appreciate your recommendation and are happy to hear our team provided helpful, personalized support. Thank you for choosing AmeriGlide!

- The AmeriGlide Team!

Rated 5 out of 5 stars

Good customer service exists...

I told my wife I actually received good customer service for the first time in a long time. Responses were timely and helpful. I would definitely use these guys again!!

10 December 2025
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Thank you so much for your kind words! We’re thrilled to hear that you had a positive customer service experience and that our team was able to assist you promptly and effectively. Your feedback truly means a lot to us. We look forward to serving you again whenever you need us!
- The AmeriGlide Team!

Rated 5 out of 5 stars

My experience was Amer glide was great

My experience was Amer glide was great. I doubt with Craig. He made everything smooth and easy. He knew his job do it. Well I gave him a five because that’s all they love me but to me he was a 10 very polite very courteous downright good. I would order through that company again. everything was handled fast and smooth.

8 December 2025
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Thank you so much for sharing your experience! We're thrilled to hear that Craig provided exceptional service and made everything smooth and easy for you. Your kind words about his professionalism and courtesy mean a great deal to us. We’re honored by your trust and delighted that everything went quickly and smoothly. We look forward to assisting you again in the future!

- The AmeriGlide Team

Rated 5 out of 5 stars

My conversations with Abby

My conversations with Abby about the stairlift were exceptional. Her customer service is excellent. She answered every question and worked with me to purchase the stairlift on my timeline. No pressure sales. Thank you Abby for a great experience working with you.

9 December 2025
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Thank you for sharing your experience! We’re delighted to hear that Abby provided exceptional customer service and supported you through the process at your own pace. Your positive feedback means a lot, and we’re glad the experience was smooth and pressure-free. Thank you again for choosing us—we truly appreciate it!

- The AmeriGlide Team!

Rated 5 out of 5 stars

Great experience!

I've been working with Colin through this entire process. He has been beyond helpful and concerned with my investment to insure I didn't overspend. These guys are great!

5 December 2025
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Thank you for your review! We’re happy to hear that Colin has been helpful throughout the process and made sure you got the right solution without overspending. We appreciate your trust and are grateful for the opportunity to work with you.

Thanks again for choosing us!

Rated 5 out of 5 stars

Chris was always available for my…

Chris was always available for my questions and very knowledgeable about the product and industry. I haven’t yet installed the chairlift, but I’m confident it will go well based on Chris’ assurances.

5 December 2025
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Thank you for sharing your experience! We’re glad to hear that Chris was able to answer your questions and provide the product knowledge you needed. We appreciate your confidence, and we’re here if you need any support during installation.

Thank you for choosing us!

– The AmeriGlide Team

Rated 5 out of 5 stars

Darnell was super helpful and got our…

Darnell was super helpful and got our order fulfilled directly when Amazon was out of stock. Grateful for his attention to detail and his diligence. He is an asset to the company. It remains TBD as to the quality of the product itself, pending installation and use.

1 December 2025
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Thank you for sharing your experience! We’re thrilled to hear that Darnell was able to help get your order fulfilled and ensure a smooth process, even when Amazon was out of stock. We truly appreciate your kind words—he is an important part of our team.

We hope the installation goes well and that the product exceeds your expectations. If you have any questions along the way, we’re here to help.

Thank you again for choosing us!

Rated 5 out of 5 stars

Quality product at a fair price

Quality product at a fair price. The product was ordered online Sunday evening, so I made a follow up call on Tuesday to verify the order. I had no trouble in reaching real people who were very helpful and went over the order with me to make sure I had ordered everything that I would need to install the Rave 2. I received a text the next day stating that the order had been processed and would be shipping soon. I received an email by Wednesday evening with a UPS tracking number. 5 Star Service!!

3 December 2025
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Good afternoon! Thank you so much for your fantastic review! We’re thrilled to hear that you had a smooth ordering experience from start to finish and that our team was able to assist with your Rave 2 order. It’s great to know the process—from verifying the order to receiving tracking—met your expectations. We truly appreciate the 5-star rating and your trust in AmeriGlide. Enjoy your new lift!

Rated 5 out of 5 stars

Building a successful team

Personal rapport with a companies representative is crucial for a smooth experience. Throughout my interactions with Caleb, this has proven true once again. He’s been friendly, professional, quickly provides info and updates so I feel as much in control of the project as possible. In that way, I feel we are a unified team. Rare and greatly appreciated.

1 December 2025
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Good morning!
Thank you for taking the time to share your feedback. We appreciate the opportunity to address your experience and are committed to providing the best service possible.
Thank you for choosing AmeriGlide!

– The AmeriGlide Team

Rated 5 out of 5 stars

The 17 Steps! Starring Rave 2 Much.

Took just a moment to get connected to the sales person- he was very knowledgeable and helpful in talking through our 17 step straight stairway application. We were very serious about getting this going quickly & are doing our own installation. The price was reasonable so we ordered it. Expecting to see the Rave 2 unit in about 5 days via UPS. Happy to get this item underway.

24 November 2025
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Good morning! Thank you for sharing your experience! We’re glad to hear you were quickly connected with a knowledgeable representative and that the ordering process went smoothly. It’s great to know the pricing and guidance met your expectations, especially as you prepare for your own installation.

We appreciate your trust in us and hope the Rave 2 unit serves you well. Thank you for choosing AmeriGlide!

– The AmeriGlide Team

Rated 5 out of 5 stars

Roger Adams was the best customer…

Roger Adams was the best customer service representative we have ever had the pleasure of working with on the chairlift. After working with other companies we were happy to make the decision without being pressured. Thank you Roger for giving us the information and allowing us to make the right decision.

21 November 2025
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Thank you so much for sharing your experience! We’re delighted to hear that Roger provided such exceptional service and helped make the process comfortable and pressure-free. We’re proud to have him on our team and will be sure to pass along your kind words.

Thank you for choosing us — we truly appreciate your trust and support!

– The AmeriGlide Team

Rated 5 out of 5 stars

Cameron with Ameriglide was fantastic he helped me find…

Cameron was fantastic he helped me find what work for me and helped me with veteran discount and encouraged it be delivered and setup ASAP to make my life easier!!! He totally rocked and I encourage anyone who needs this kind of equipment to request to work Cameron if that is possible. Thank you for such “Great” service!!!!

18 November 2025
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Thank you so much for your wonderful review! We’re thrilled to hear that Cameron was able to assist you, help with your veteran discount, and make sure your equipment was delivered and set up quickly. We’re proud to have him on our team, and we’ll be sure to share your kind words with him.

We truly appreciate you choosing us and are so glad we could help make things easier for you. Thank you again for your feedback!

– The AmeriGlide Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look