Took just a moment to get connected to the sales person- he was very knowledgeable and helpful in talking through our 17 step straight stairway application. We were very serious about getting this goi... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
We are very happy with the service and pricing from Ameriglide. Cameron Bright has won us over to order from Ameriglide exclusively. We always get excellent communication from Cameron, answering our c... See more
Company replied
Working with Taylor to replace our Church's very old and ailing stair lift was a very pleasant and professional experience. He was very knowledgeable and helpful in asking all the right questions t... See more
Company replied
My wife has been using two sets of Ameriglide RAVE 2 systems (one to upstairs and one to the basement). They have been a godsend, allowing us to remain in our multilevel home. I'm pretty handy with... See more
Company replied
Company details
Written by the company
AmeriGlide is one of the largest stair lift providers and the #1 Internet provider of vertical lifts in the United States. From our corporate office in beautiful Raleigh, NC, we apply our 20 years of combined experience in this industry so that our customers can regain the mobility and freedom they want and deserve. Please call one of our stair lift or vertical lift experts—our vertical lift team is the most experienced in the country! We will be happy to help you with any questions you may have or take your order over the phone.
Contact info
5110 Atlantic Ave, 27616, Raleigh, United States
- 1 (800) 790-1635
- customerservice@ameriglide.com
- www.ameriglide.com
4.8
Excellent
582 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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We have installed many Stairlifts and…
We have installed many Stairlifts and Vertical Platform Lifts purchased through Ameriglide and we couldn't be more satisfied.
9 March 2026
Unprompted review
Reply from AmeriGlide Distributing 2019, Inc
Thank you for your continued support! We’re glad to hear you’ve had such positive experiences installing our stairlifts and vertical platform lifts. We truly appreciate your trust in AmeriGlide and look forward to working with you again!
- The AmeriGlide Team!
Reply from AmeriGlide Distributing 2019, Inc
Thanks for your feedback! Glad to hear everything’s going well so far. Thank you for choosing AmeriGlide!
On time returning calls making an…
On time returning calls making an appointment. Appeared on time for installation and did a quality job on the installation in minimal time. Took extra time demonstrating equipment and answering all of our questions . I was very pleased with the purchase and installation
3 March 2026
Unprompted review
Reply from AmeriGlide Distributing 2019, Inc
Thank you for the great feedback! We're glad to hear the scheduling, on-time installation, and equipment demonstration all met your expectations. We appreciate your support and are happy you’re pleased with your purchase and installation.
Thank you for choosing AmeriGlide!
- The AmeriGlide Team!
Colin was fantastic to work with
Colin was fantastic to work with. Very pleasant and answered all questions. He worked this all out with my brother since I was in the hospital and was extremely helpful. We both enjoyed working and conversing with him. He treated us with friendliness and was always joyful. He is superb at what he does. I’d give him a 10 plus with personality. Hope the installation is as good as Colin.
3 March 2026
Unprompted review
Reply from AmeriGlide Distributing 2019, Inc
Thank you so much for your incredibly kind words! We’re thrilled to hear that Colin made such a positive impression.
We truly appreciate you taking the time to share this! If there’s anything you need along the way, we’re always here to help.
- The AmeriGlide Team
Abbie was very friendly
Abbie was very friendly, professional and knowledgable regarding the product, a big reason why I made the purchase was because of her, thanks Abbie.
27 February 2026
Unprompted review
Reply from AmeriGlide Distributing 2019, Inc
Good morning! Thank you so much for your kind words! We’re thrilled to hear that Abbie’s friendliness, professionalism, and product knowledge made such a positive impact on your experience. We’ll be sure to share your feedback with her! Thank you for choosing AmeriGlide!
- The AmeriGlide Team!
Update: installation issues satisfactorily resolved
April 8, 2026 update:
Our issue has now been satisfactorily resolved following a service visit arranged by AmeriGlide. The technician who came on-site was excellent — knowledgeable, professional, and effective. We have only positive things to say about his work.
In retrospect, the root cause appears to have been related to the original installation (performed by an independent contractor, not AmeriGlide), combined with difficulty accessing effective support early in the process.
From a customer perspective, this situation highlights a gap: while AmeriGlide provides the product and warranty, resolving issues can be challenging when coordination between installer and manufacturer support is not seamless. Additional installer support resources or certification standards could help prevent similar situations.
We are ultimately satisfied with the outcome, but it took approximately six months to reach resolution.
7 February 2026
Unprompted review
Reply from AmeriGlide Distributing 2019, Inc
We’re truly sorry to hear about your father’s experience. We understand how important this matter is for you. AmeriGlide strives to ensure the best service for all of our customers.
Our records show that this lift was purchased and installed through an independent contractor. As the distributor, AmeriGlide supplied the equipment and provides parts coverage under the manufacturer’s warranty, while installation and on-site labor are handled by the installing contractor or a local authorized service provider.
That said, we are here to help. We can support your original installer through live technical assistance, or we can coordinate a factory-trained technician in your area to service the unit. Service visits of this nature are typically well below the amount referenced, and our goal is to help facilitate a fair and practical resolution.
Our goal is to ensure your VPL is working properly and safely. Please call us at 1-800-580-0831 or email customerservice@ameriglide.com for further arrangements.
- The AmeriGlide Team
3-5-2023
In response to your most recent reply,
To clarify, AmeriGlide’s role in this transaction was as the product distributor to a third-party. Mr. Pierce did not purchase the equipment from Ameriglide nor did Ameriglide install the equipment.
The manufacturer’s warranty covers parts, and AmeriGlide fully honors that warranty. Labor warranties would be covered by the respective installation company you hired.
When Mr. Pierce contacted AmeriGlide for assistance; he was offered several ways to assist in getting the lift operational, including technical support and referral to a qualified local installer who could evaluate and repair the unit at a significantly lower service cost than the factory technician travel option that was discussed.
Our goal remains the same — to help restore the lift to safe working condition. We remain willing to assist.
I installed two units on a curved staircase.
Received shipment quickly and I was doing a self install on two units on a curved staircase. The installation took about two hours per unit. I was hesitant to do the installation myself but it turned out well and the instructions were clearly provided.
26 February 2026
Unprompted review
Reply from AmeriGlide Distributing 2019, Inc
Thank you for sharing your experience! We’re glad your shipment arrived quickly and that your self-install went smoothly. It’s great to hear the instructions were clear and helpful.
We appreciate your support!
Thank you for choosing AmeriGlide!
- The AmeriGlide Team!
First of all
First of all, we never expected to be at the point in our lives where we would need a stair lift chair. My wife reached out to your company and the return contact was made a day later. The sales tech was very informative and respectful of our situation. I had measured our location and had questions, and he had the answers. He was very helpful and friendly. We are excited to install the unit and make life easier for my wife.
23 February 2026
Unprompted review
Reply from AmeriGlide Distributing 2019, Inc
Thank you so much for your kind words. We understand that needing a stair lift isn’t something anyone plans for, and we’re honored you chose us during this transition.
We’re glad our team was responsive, informative, and respectful of your situation. It’s wonderful to hear you’re excited about the installation and the added ease it will bring. Please don’t hesitate to reach out if you need anything—we’re here for you every step of the way.
- The AmeriGlide Team!
Taylor was a big big help
Taylor was a big big help. Thank you sir.
24 February 2026
Unprompted review
Reply from AmeriGlide Distributing 2019, Inc
Thank you so much for your kind words! We're thrilled to hear that Taylor was such a big help to you. We truly appreciate you taking the time to share your experience, and we’ll be sure to pass along your thanks to him. Please don’t hesitate to reach out if you need anything else — we’re always happy to help!
- The AmeriGlide Team!
AmerGlide Representation
Thanks to Kelly Clevenger as the Ameriglide representative. Much appreciated his clear presentation and logistics in the context of our personal expectations.
He was knowledgable, clear communication, professional and courteous. Highlight would be his responsiveness and patience regarding our questions and concerns.
Thanks again,
Best regards,
James & Janet W
12 February 2026
Unprompted review
Reply from AmeriGlide Distributing 2019, Inc
Thank you for sharing your experience! We’re so pleased to hear that Kelly Clevenger provided clear communication and a professional, courteous presentation throughout the process. It’s great to know his responsiveness and patience in addressing your questions and concerns made such a positive impact. We truly appreciate your thoughtful feedback and your trust in us!
Thank you for choosing AmeriGlide!
- The AmeriGlide Team!
Kelly Clevenger was very friendly and…
Kelly Clevenger was very friendly and patient with all my questions and concerns. This is a very big investment and he made me fell very comfortable in my purchase. He also explained the process so that I would know what to expect. He also was nice enough to help me with a tax exempt purchase.
24 February 2026
Unprompted review
Reply from AmeriGlide Distributing 2019, Inc
Thank you for your thoughtful review! We’re so glad to hear that Kelly Clevenger provided such friendly, patient, and thorough service. Making a big investment can feel overwhelming, and it’s wonderful to know he helped you feel comfortable and confident throughout the process. We truly appreciate your trust and your kind words!
Thank you for choosing AmeriGlide
- The AmeriGlide Team!!
Excellent service
Taylor provided excellent service and was very polite and respectful.
20 February 2026
Unprompted review
Reply from AmeriGlide Distributing 2019, Inc
Thank you so much for taking the time to share your feedback!
We’re thrilled to hear that Taylor provided you with excellent service and treated you with politeness and respect. Delivering a positive and welcoming experience is something we truly value, and it’s wonderful to know Taylor made such a great impression.
We’ll be sure to pass along your kind words — recognition like this means a lot to our team. We look forward to serving you again soon!
- The AmeriGlide Team
Craig was excellent to work with
Craig was excellent to work with! He answered all my questions and explained everything clearly and without any pressure. Thanks Craig!
18 February 2026
Unprompted review
Reply from AmeriGlide Distributing 2019, Inc
Thank you so much for the wonderful feedback!
We’re thrilled to hear that Craig provided such a great experience.
We’ll be sure to pass along your kind words to him — it will mean a lot! Thanks again for choosing us, and please don’t hesitate to reach out if you need anything in the future.
- The AmeriGlide Team!
Stairway Lift
You were very knowledgeable about your equipment and helpful with the questions we asked .Haven’t gotten my equipment yet but am looking forward to getting it.
18 February 2026
Unprompted review
Reply from AmeriGlide Distributing 2019, Inc
Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. It was a pleasure helping you with your questions and making sure you felt confident about your equipment.
We’re just as excited as you are for it to arrive! 🎉 If you have any questions once it’s delivered or need help getting everything set up, please don’t hesitate to reach out. We’re always here to help.
Thanks again for choosing us—we hope you absolutely love your new equipment!
- The AmeriGlide Team!
Reply from AmeriGlide Distributing 2019, Inc
Thank you for your kind words! We’re so glad to hear that you found our team polite and accommodating. Providing a respectful, helpful experience for every customer is something we truly value. We appreciate you taking the time to share your feedback and look forward to serving you again!
- The AmeriGlide Team!
Salesman was extremely personable
Salesman was extremely personable, knowledgeable and courteous. He did company comparisons. He helped educate about true costs and his company's superiority. He called twice and I'm glad he did.
17 February 2026
Unprompted review
Reply from AmeriGlide Distributing 2019, Inc
Thank you so much for your thoughtful review! We’re thrilled to hear that our salesperson provided such personable, knowledgeable, and courteous service. Taking the time to compare companies and explain the true costs is an important part of helping our customers make confident, informed decisions — and we’re glad that stood out to you.
We also appreciate you mentioning the follow-up calls. We believe clear communication and staying connected make all the difference. Thank you again for your trust and for sharing your experience!
- The AmeriGlide Team
From start (Roger) then insulation…
From start (Roger) then insulation (Kevin). 5 stars would definitely refer them to everyone i know. Price matching didn't hurt as much as I thought it would.
12 February 2026
Unprompted review
Reply from AmeriGlide Distributing 2019, Inc
Thank you so much for the 5-star review!
We truly appreciate you taking the time to recognize Roger and Kevin. Roger works hard to make sure everything is clear and comfortable from the very beginning, and Kevin always aims to deliver top-quality work with professionalism and care.
We’re also glad to hear the price matching helped make the decision easier than expected — we always want our customers to feel confident they’re getting both great value and great service.
Your referrals mean the world to us. Thanks again for your trust and support!
- The AmeriGlide Team!
Amazing customer service and honest people
My representative was Kelly, I am fully satisfied with the way he handled everything. Very knowledgeable and absolutely amazing to work with . No pressure sales , just good communication and honest feedback . Companies need more representation like this !!
12 February 2026
Unprompted review
Reply from AmeriGlide Distributing 2019, Inc
Thank you so much for the incredible feedback!
We’re thrilled to hear how positive your experience was with Kelly. He truly takes pride in being knowledgeable, transparent, and easy to work with — and it means a lot to know that came through so clearly. Creating a no-pressure environment with honest communication is exactly the experience we want every customer to have.
We couldn’t agree more — Kelly is a fantastic representative of our team! We’ll be sure to share your kind words with him.
Thank you again for your trust and support!
- The AmeriGlide Team!
Hi Andres
Hi Andres, I hope that you have the opportunity to read this. I can’t tell you how much I appreciate all of your detailed help answering all of my questions and following up with me. Those are things that I don’t get a lot of during this during this time people are not as considerate or understanding, but you were very understanding and considerate, and you were very efficient. I love the fact that you did follow up and you took care of all of my needs, even went down to the measurements showing you pictures and you know, helping me make my final decision and also helping me with the budget. I thank you thank you thank you and it’s team members like you that make your company a great company and I did get good reviews on the company and I’m sure part of it because of you thank you so much for all you’ve done to help me and maybe it might work out again in the future who knows I might be moving you take care and stay safe Andreas.
11 February 2026
Unprompted review
Reply from AmeriGlide Distributing 2019, Inc
Thank you so much for taking the time to share such a thoughtful and detailed review. We truly appreciate your kind words and are grateful for the opportunity to assist you.
Andres will be especially pleased to hear that his follow-up, attention to detail, and dedication made such a positive impact on your experience. Providing clear communication, thoughtful guidance, and personalized support — right down to measurements, photos, and budgeting — is exactly the level of service we strive to deliver to every customer.
Your feedback not only means a great deal to Andres, but to our entire team. Reviews like yours motivate us to continue setting a high standard of care and professionalism.
Thank you again for your trust and support. We would be honored to work with you again in the future, and we wish you all the best in whatever comes next!
- The AmeriGlide Team!
Colin is the best!
Colin was very insightful, answered all of our questions and made the process a breeze.
We chatted on the phone and via email we were 90% onboard with AmeriGlide and the exceptional service provide it by. Colin, put us at 100%
5 February 2026
Unprompted review
Reply from AmeriGlide Distributing 2019, Inc
Thank you for your wonderful feedback! We’re thrilled to hear that Colin was insightful, answered all of your questions, and made the process so easy. Providing exceptional service is our goal, and it’s great to know that Colin helped make you feel completely confident in choosing AmeriGlide. We truly appreciate your trust and kind words!
- The AmeriGlide Team
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