Altium Legal Reviews 

242
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team for being extremely professional, kind, and always ready to help with any property questions. Many consumers point out that staff members take the time to walk through every single detail, ensuring everything is completely clear from the very beginning. People looking into purchasing a home feel deeply supported by the efficient and personable service provided throughout the journey. Consumers describe the overall procedure as wonderfully smooth, noting that responsive communication makes all upcoming steps exceptionally easy to follow and understand. Reviewers emphasize that interactions remain entirely reassuring, creating a welcoming environment that significantly reduces the stress of moving.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting the friendly, kind, and reassuring... See more

Service

Clients share positive opinions on service, highlighting fast transactions and helpful assistance from staff.... See more

Customer service

Customers had positive experiences with customer service, expressing deep appreciation for the supportive and... See more

User experience

Reviewers highlight positive aspects of user experience, noting that transactions happen fast and the process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Spoke with Debbie Matthew’s today in order to arrange conveyance for our proposed move. Debbie explained the process and outlined the fees that would be charged. Very good customer service from star... See more

Rated 5 out of 5 stars

Debbie Mathews was great at talking through the quote and process of conveyancing. This allowed us to swiftly talk through the quote clarify all details and instruct. And excellent service all round.... See more

Rated 5 out of 5 stars

I dealt with Debbie Matthews, who walked me through the Sale and Purchase fees and cost, and also clarified the Stamp Duty payable. Helpful and professional throughout

Rated 5 out of 5 stars

Debbie Matthews was fantastic and was able to provide all the information we needed. The process was straight forward and everything was explained in a way which was easy to understand.


Company details

  1. Legal Services & Government

Information provided by various external sources

Specialist residential and commercial conveyancing services throughout the UK. We provide fast, efficient and cost-effective conveyancing for hundreds of clients every month.


Contact info

4.9

Excellent

TrustScore 5 out of 5

242 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.9

All reviews

(242)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been using Altium for the last…

I have been using Altium for the last year and a bit and their service allows me to quickly quote my mortgage clients for solicitors and be assured that they will be in good hands. The fees tend to be a lot more reasonable for purchases than what my clients can expect to be quoted by estate agents' partner solicitors. Their team is friendly and always on hand to assist with any queries. Thanks in particular to Connor and Lee!

10 July 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service, with quick response times. I had a query and Lee and Chloe both promptly resolved my issue.

Cannot recommend them enough for any moving house, conveyancing issues definitely the first stop for your needs!!

Keep it up guys!!

3 July 2023
Unprompted review
Rated 5 out of 5 stars

Steven was extremely helpful and…

Steven was extremely helpful and friendly on the call. He answered all my questions and it was great to be asked if I did have any questions as selling a property can be stressful so it's great to be given an opportunity to ask anything. I felt that Steven genuinely cared about giving a great customer service and this came through in spades on the call. Thanks.

27 June 2023
Unprompted review
Rated 5 out of 5 stars

Connor has been extremely helpful from…

Connor has been extremely helpful from start to finish in the process of me buying my first property. I would always hear back from him almost immediately, and he went above and beyond to ensure I got the answers I need.

27 June 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

I have referred a few clients to Altium legal recently and have always received great service. Connor is both helpful and knowledgable, and I highly recommend!

26 June 2023
Unprompted review
Rated 5 out of 5 stars

Steven was fantastic!

Steven at Altium Legal was fantastic to work with! Professional and friendly throughout our call who really seemed to care about getting the best service for us with our house purchase! Would always recommend!

23 June 2023
Unprompted review
Rated 5 out of 5 stars

I received a call from Conor Nixon at…

I received a call from Conor Nixon at Altium Legal which was really appreciated. Connor asked how my Broker business was getting on and re the challenges of the current market. Connor also asked if i needed any cases I have ongoing with Altium chasing/ was i happy with progress. Connor also told me to contact him personally if i needed to move quickly to submit a case with a lender to get a solicitor appointed as he understood the challenges Brokers are facing re lenders removing products at short notice. Connor was a credit to the business and a joy to deal with.

23 June 2023
Unprompted review
Rated 5 out of 5 stars

Connor was a star

Connor was exceptionally helpful . A good listener who came across as genuine and understood where I was coming from . A credit to the business- they’d better look after him !

22 June 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

As a first time buyer this whole process can be quite overwhelming. Steve was brilliant, he took me through everything slowly and clearly, was really friendly and totally put me at ease.
Can't rate the service provided by Steve highly enough!

16 June 2023
Unprompted review
Rated 5 out of 5 stars

The process to refer to Altium is…

The process to refer to Altium is straightforward and the feedback from clients are generally positive. Connor in the office is always on hand to answer questions and is diligent and helpful whenever I speak to him

8 June 2023
Unprompted review

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