When we discovered late in the day that flights booked elsewhere had been cancelled, we urgently began to look for alternatives. Fortunately we stumbled across a review of Alternative Airlines and... See more

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Company details
Written by the company
Alternative Airlines is on a mission to take the friction and frustration out of flight booking, making the experience effortless for travellers everywhere. By partnering with the world’s leading flexible payment brands, we give passengers the power to pay over time. Moreover, by combining next-gen tech with next-level support, we’re innovating the booking process and simplifying the customer experience to give everyone, everywhere the freedom to fly.
Contact info
Gatwick House, Peeks Brook Lane,, RH6 9ST, Horley, Surrey, United Kingdom
- customerservice@alternativeairlines.com
- www.alternativeairlines.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
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Alternative airlines was a breeze…
Alternative airlines was a breeze booking our flights. They kept me updated on our flights.
My experience has always been the best…
My experience has always been the best easy booking no hassle or problem easy change if I made a mistake I have been booking with alternative airlines for 2 years and I’m still here they fine the best price
Great Experience Despite a Complicated Booking Issue
Thank you for everyone. Thank you to Zoe who noticed my ticket had changed with Air France and to everyone who listened to my challenges with my non-refundable ticket! I had a non-refundable ticket situation, and Kayleigh and Nick at Alternative Airlines were incredibly responsive. They helped me through the change quickly, and I felt supported the whole way. Their customer service was top-notch, and I’ll definitely book with them again. Heading to India this year and will book with you again !
My experience with Alternative Airlines…
My experience with Alternative Airlines was excellent from start to finish. The booking process was simple, fast, and easy to understand, and I appreciated having multiple payment options available. Customer service was responsive and professional whenever I had questions, and the company made finding affordable flight options stress-free. What they’re doing great is creating a smooth, user-friendly experience while giving travelers flexibility and reliable support. I would definitely use Alternative Airlines again and recommend them to others.
Reliable prices reliable source…
Reliable prices reliable source reliable people. Information very helpful very understanding.
This helped soso much and i'm so happy…
This helped soso much and i'm so happy i was able to use flex pay on this website.
Simple 3 Stop Cost effective Scheduling
This site truly worked out all possible options for our 3 stop trip. We were able to simply pick the option that fit our needs at the most reasonable price.
Very fast transaction and best website…
Very fast transaction and best website for booking!
Super easy and no issues
Great experience
Great experience! So easy to book and super clear on adding upgrades to booking 😎 thank so much for the pleasant experience!
The service was absolutely fast
The service was absolutely fast, the accommodations fitted my needs and the reservation made it so quick and easy.
Trusted and Professional Service
Very satisfied with the service. Easy booking and good support. Thank you Alternative Airlines
Alternative airline is the best thing…
Alternative airline is the best thing as a single mom that is tight with cash. I was able to get a cheap ticket and pay in instalments. Great service and very straightforward website.
I booked my ticket yesterday …
I booked my ticket yesterday 23/05/2026 and by mistake I selected 3 July, but I actually needed to travel on 4 July. I became very worried because I didn’t know whether the date could be changed or not. Then I contacted Alternative Airlines through email, and within 10 minutes they changed my travel date and also sent me confirmation by email. They even contacted me on WhatsApp.
I am in the UAE and I don’t even know where the Alternative Airlines office is or which country they are based in, but I was really happy with their quick response and how fast they solved my issue.
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