Alpro UK Reviews 

105
•
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I have been vegetarian for decades but put off going vegan because I really, really love coffee and can't stand the taste of plant milks in coffee. This year I decided to go vegan anyway and just have... See more

Company replied

Rated 2 out of 5 stars

Would be a 3 or 4 star review in the past but recently, and for a fair while now, Alpro Vanilla Soya yogurts (which used to be the best) are all over the place when it comes to quality consistency as... See more

Company replied

Rated 5 out of 5 stars

I emailed Alpro after several failed attempts phoning their Customer Helpline. Blanka responded in a professional and timely manner. I have T2 Diabetes which I manage through diet. My Diabetes Nu... See more

Company replied

Rated 5 out of 5 stars

Absolutely love the Alpro plant protein yogurts (200g pots) Its Soya based, has live cultures, high in protein and also contains B12 and vit D. On the rare occasion when I dont eat the whole pot... See more

Company details

  1. Food Manufacturer

Written by the company

40 years of leading the food revolution, making plant-based a positive choice for the planet and its people. Here’s to the plant-based future with even more irresistibly tasty foods!


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3.9

Great

TrustScore 4 out of 5

105 reviews

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3.9

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(105)

7 reviews in the last 12 months

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Rated 3 out of 5 stars

Bad milk

I got intouch with alpro a few month back due to a batch of milk going off within a day or 2. Stored correctly following instructions the container said.

My 5 year old had just been diagnosed with a dairy intolerance and he was having to drink off milk (the milk shouldn't off been off) as it was only bought the day before 2 at the most so it was getting to the point of having to check ourself before giving to our son. Even the one at school was off and school didn't realise due to not being able to taste my sons stuff before handing to him for health and safety and just thought he was getting use to a change in diet and it was off. I now have to by individual small cartons for school.

I reached out to alpro team to explain this and finally got the investigation letter and they think I either stored incorrectly when I followed the instructions and it's on a shelf in a shop or a damaged container. Bare in mind I bought from 3 different stores and this was all within a week. They have gave me a £5 voucher which yes I appreciate but from how much I spent within a week on milk due to it going off is no where near £5 when 1 container in a shop isn't cheap to be honest. Also what can you really by in a shop with £5 I'm this day and age.

23 May 2024
Unprompted review
Alpro UK logo

Reply from Alpro UK

Good afternoon Elise.

Thank you sharing your experience and feedback. We're really sorry to hear of your disappointment with this and will certainly share your comments with our team.

Please do send us a message on our social channels if you would like to speak with us further about this.

Best wishes, Team Alpro UK.

Rated 4 out of 5 stars

Many thanks to Alex for his recent help…

Many thanks to Alex for his recent help on my query on the coconut alpro deserts that are no longer available. This was something my ill son was able to tolerate being "free from"
He gave me all the answers I was looking for.
Lynda

21 May 2024
Unprompted review
Alpro UK logo

Reply from Alpro UK

Good afternoon Lynda.

Thank you for taking the time to leave this kind review. We're so pleased to hear that Alex helped you with the information you needed.

Please don't hesitate to get back in contact, if we can help with anything further.

Best wishes, Team Alpro UK.

Rated 5 out of 5 stars

very efficient & informative

Blanka helped me out with my query, she was very helpful and gave me all the information I needed. thankyou

15 May 2024
Unprompted review
Alpro UK logo

Reply from Alpro UK

Good afternoon Romina.

Thank you for your lovely review, we're so pleased to hear this. Please don't hesitate to get back in contact with us, if you have any further questions.

Best wishes, Team Alpro UK.

Rated 5 out of 5 stars

Alpro for the Gluten Free Win

As someone who is Gluten Free I rely on Alpros non contamination to be second to non . There Unsweetened Plant Based milks feature daily in my health balanced diet

7 May 2024
Unprompted review
Alpro UK logo

Reply from Alpro UK

Good afternoon Clare. Thank you so much for taking the time to post this lovely review. We're glad our products help with your gluten free diet. Again, thanks for your comments. Best wishes, Team Alpro

Rated 5 out of 5 stars

The milks all taste amazing!

The milks all taste amazing!
They are so versatile as they can be used in cereal, tea or for baking !

7 May 2024
Unprompted review
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Reply from Alpro UK

Hi Hollie! Thanks so much for leaving this 5* review. We're so glad you enjoy our products and that you find them so versatile. Best wishes, Team Alpro

Rated 5 out of 5 stars

The customer service personnel I spoke…

The customer service personnel I spoke was very helpful he guided me through all the steps that were needed. He was very respectful as well.

12 April 2024
Unprompted review
Alpro UK logo

Reply from Alpro UK

Good afternoon Perdita. We're glad you had a good experience with our customer service team. We are here from 8am until 8pm, Monday to Saturday, should you have any further questions. Best wishes, the Alpro UK team.

Rated 1 out of 5 stars

Why add sugar to plain yogurt?

This is my 3rd attempt to write the review having to verify myself after some years of doing reviews.. I bought Alpro plain soya yoghurt and after using it with my muesli I realised it was sweetened.. and had sugar added. I am changing from dairy yogurt to non dairy and couldn’t find an organic soya or almond yogurt so thought this plain one would not have sugar added how ridiculous why on earth add sugar to plain yogurt???

14 April 2024
Unprompted review
Alpro UK logo

Reply from Alpro UK

Good afternoon, Patricia.

Thank you for taking the time to write this review. All feedback from consumers, good and bad, is of the utmost importance to us and I will certainly share this with the relevant team.

We are genuinely sorry our product was a disappointment for you.

Best wishes, Team Alpro.

Rated 5 out of 5 stars

Love their lactose free range

Love their lactose free range, we use them often and they’re great. For any people with lactose intolerances, would highly recommend it.

29 March 2024
Unprompted review
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Reply from Alpro UK

Good afternoon!

Thank you for sharing this wonderful feedback.

We’re delighted to hear such positivity about our products and how they meet your dietary needs.

Please don't hesitate to get in contact on our social channels, if we can ever offer any assistance.

Best wishes, Team Alpro 💚🌱

Rated 5 out of 5 stars

Alpro make great quality plant based foods

Alpro make great quality plant based foods without over-inflating the price. Their desserts are particularly good - my favourite is the caramel. If you are already following a plant based diet or you want to make some simple swaps to remove some dairy from your life, try Alpro. They will have something to tempt you.

27 March 2024
Unprompted review
Alpro UK logo

Reply from Alpro UK

Hey Catherine!

What a wonderful review, thank you so much for taking the time to leave such lovely feedback. We genuinely love to hear that consumers are enjoying our products so much.

Please don't hesitate to get in contact on our social channels, if we can ever offer any assistance.

Have a super long weekend.

Best wishes, Team Alpro 💚🌱

Rated 5 out of 5 stars

Products and customer service

Every Alpro product I’ve tried I’ve loved. I have so many uses for their products. Whether it’s using their coconut drink in a curry or a smoothie or using their yogurt to mix with fruit or just in its own. Also their customer service is always 100% Always there to answer any queries I have

23 March 2024
Unprompted review
Alpro UK logo

Reply from Alpro UK

Good afternoon.

Thanks so much for taking time out to send us such a fabulous review! We’re delighted to hear such positivity about our products and how versatile our consumers find them.

Please don't hesitate to get in contact on our social channels, if we can ever offer any assistance.

Best wishes, Team Alpro 💚🌱

Rated 5 out of 5 stars

Their customer service is excellent

Their customer service is excellent - a very quick, thorough and efficient response to my query about one of their products. I can't fault their products either - we have been using them for years.

5 March 2024
Unprompted review
Alpro UK logo

Reply from Alpro UK

Good afternoon!

Thank you for sharing this wonderful feedback, we're so pleased we were able to assist you with your query. It's always a pleasure speaking with our consumers.

We’re delighted to hear such positivity about our products and how versatile our consumers find them.

Please don't hesitate to get in contact on our social channels, if we can ever offer any assistance.

Best wishes, Team Alpro 💚🌱

Rated 5 out of 5 stars

The greek style yoghurt is insane

Omg, omg! I am obsessed with the Greek Style Yoghurt. I use so it so much it's unreal! I porridge, with fruit, in sauces and even to make a cheesecake!

So super creamy I love it!

1 February 2024
Unprompted review
Alpro UK logo

Reply from Alpro UK

Hey Nicola! Thanks so much for taking time out to send us such a fabulous review! We’re delighted to hear such positivity about our products and how versatile our consumers find them.

Please don't hesitate to get in contact on our social channels, if we can ever offer any assistance.

Best wishes, Team Alpro 💚🌱

Rated 5 out of 5 stars

As a vegan I find Alpro products…

As a vegan I find Alpro products amazing! They have a vast variety of products with which I can make any dish possible. Starting with frothy cappucinos to creamy sauces for the pasta! Highly recommend to everyone who’s looking for dairy substitute!

19 January 2024
Unprompted review
Alpro UK logo

Reply from Alpro UK

Hey Paula!

Thank you for taking the time to leave this wonderful 5* review. We’re delighted to hear such positive comments about our products. Please don't hesitate to get in contact on our social channels, if we can ever offer any assistance!

Best wishes, Team Alpro 💚

Rated 5 out of 5 stars

Such incredible products!

I’ve bought Alpro products, particularly the yogurt and Oat milk, since the first day I went vegan, so 4 years ago now! The oat milk is so creamy and some how doesn’t leave a strong oat flavour like other products I’ve tried. I now create recipes for a living and honestly recommend Alpro constantly for amazing results in both your baking and cooking. My whole family and even non vegan friends buy Alpro products now and they are truly one of my FAVOURITE brands. 10/10 recommend

11 January 2024
Unprompted review
Alpro UK logo

Reply from Alpro UK

Hey Freya!

Thank you so much for taking the time to leave this fantastic review. We’re delighted to hear such positivity about our products, we're so pleased that you feel this way. We love seeing (and hearing) all our consumers recipes and creations. A firm member of the Alpro family! 💚💚💚💚💚

Please don't hesitate to get in contact via our social channels if we can offer any assistance.

Best wishes, Team Alpro. 💚

Rated 5 out of 5 stars

Love Alpro!!

has been a game-changer for my Veganuary journey. The oat milk's smooth texture makes it an ideal companion for my morning coffee, while the cream's versatility in sauces, baking, and desserts has been a delightful surprise. The vanilla puddings and peach yoghurts are fantastic, and I'm eager to explore more flavors. Alpro has made plant-based swaps a permanent part of my lifestyle!

9 January 2024
Unprompted review
Alpro UK logo

Reply from Alpro UK

Hi Lula.

Thank you so much for taking the time to leave this wonderful review. We’re delighted to hear such positivity about our products and it's great that you are enjoying so many of them.

Please don't hesitate to contact us on our social channels if we can offer any assistance.

Best wishes, Team Alpro 💚

Rated 5 out of 5 stars

Love all alpro products - eating with allergies

Love all alpro products. Obsessed with the unsweetened almond milk 😝👍🏻

1 December 2023
Unprompted review
Alpro UK logo

Reply from Alpro UK

Hello.

Thank you for taking the time to leave this lovely 5* review. We’re delighted to hear that you enjoy our products so much. Please don't hesitate to get in contact on our social channels, if we can ever offer any assistance!

Best wishes, Team Alpro 💚

Rated 1 out of 5 stars

A loyal customer for decades -not any more

Having been a loyal customer for decades, their new soya cartons are not-fit for purpose. This is so because the lid is so difficult to open, it collapses the box, and so when finally open , thebuilt up pressure of the crushed top section, sends milk everywhere,
I emailed them and seemed fairly uninterested and went to great lengths about E.U regs etc, which I get but don’t need paragraphs about it.
So emailed again a vague apology and acknowledgement of my concerns, no explanation or reasons about inbuilt user unfriendly carton.
I’m writing this to warn other people, that this is a real issue and not you the customer

1 December 2023
Unprompted review
Alpro UK logo

Reply from Alpro UK

Good afternoon Andy.

Thank you for taking the time to leave this review. We're really very sorry to hear of your disappointment and will ensure that your comments are passed across to our team. We do appreciate all customer feedback received and please be assured that we take this onboard.

Please don't hesitate to get back in touch with us, if we can assist with anything further.

Best wishes, Team Alpro 💚

Rated 5 out of 5 stars

Amazing

Amazing,
I use their products every day!

17 November 2023
Unprompted review
Alpro UK logo

Reply from Alpro UK

Hey Izzy.

Thank you so much for taking the time to leave this lovely review. We’re delighted to hear such positivity about our products.

Please don't hesitate to contact us on our social channels if we can offer any assistance.

Best wishes, Team Alpro. 💚

Rated 5 out of 5 stars

A new level of deliciousness …

I use alpro products since going vegan nearly 7 years ago and I love them so much, so my fridge is never without. My favourite product is the simple unsweetened soy yoghurt I use for my daily smoothiebowls. Another favourite of mine is the almond-vanilla milk, I use in my coffees, what is more than delicious! My favorite snack is the dark-chocolate dessert no one would ever know there is no dairy because it is so thick creamy and full of flavour.
I love it, that the product range is so varied and further growing! Thank you, Alpro, for crafting such fantastic products that create a whole new level of deliciousness!

10 November 2023
Unprompted review
Alpro UK logo

Reply from Alpro UK

Hi Aleksandra.

Thank you so much for taking the time to leave this lovely review. We’re delighted to hear such positivity about our products, we're so pleased that you feel this way. We love seeing all our consumers recipes and creations.

Please don't hesitate to contact us on our social channels if we can offer any assistance.

Best wishes, Team Alpro. 💚

Rated 5 out of 5 stars

I've been using Alpro products for…

I've been using Alpro products for nearly nine years, and they have been a lifesaver for those with allergies. Their dairy alternatives are simply outstanding. I can't praise Alpro enough for helping people enjoy simple pleasures of life

8 November 2023
Unprompted review
Alpro UK logo

Reply from Alpro UK

Good afternoon.

Thank you so much for taking the time to leave this fantastic review. We’re delighted to hear such positivity about our products, we're so pleased that you feel this way. We love seeing (and hearing) all our consumers recipes and creations, and how versatile our products can be.

Please don't hesitate to get in contact via our social channels if we can offer any assistance.

Best wishes, Team Alpro. 💚

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