Alpro UK Reviews 

I contacted Alpro by email about allergy information and quickly received a reply letting me know my query was passed on to the relevant team. On the same day, they got back to me with a detailed response. Excellent customer care, thank you.

Alex was brilliant in dealing with my enquiry. Explained the process and and answered all my questions. Extremely polite, helpful and knowledgeable. Credit to Alpro!

Quoting from Google : "What is wrong with Alpro?
Perhaps one of the most infamous examples of an unethical vegan milk is Alpro. Alpro is owned by Danone, who openly admit to and condone in vivo testing (animal testing). Vegans and those opposed to animal cruelty should avoid indirectly supporting the unethical activity of parent companies such as Danone."

Love the milk itself; the taste, flavour and texture are to me very nice. It compliments cereals (All bran and porridge) very well.

However; I am not a fan of the new all in one, click top/lids, they are awful. I get that the change is to meet EU regs regarding non detachable lids/tops, but these are so hard to open now, and when you do manage it, you end up spilling the contents. I even broke a nail trying to prize open a lid, I kid you not.

So although I like the product, I'm keeping an eye out for an alternative as the lids make opening a new bottle a drama each time, Shame!

Leroy Brown was fantastic, he really took the time to help me & he’s not only efficient but prompt. Thank you Leroy!

Joe at Customer service was very helpful and at time of writing hopefully everything will be now resolved.

why did i gain weight from this milk? i only drink it in the morning with coffee. my butt became African and i got a belly. what is in this product? how can i be sure that there is no sugar or dried milk? so that the products in the emirates hide the composition and there is no certainty what the products are made of.

good sevice....

The new al pro protein dairy yoghurt is amazing!!! Thank you so much for making a product so good!

The Barista range all have such nasty inflammatory ingredients. Gums, stabilisers, additives when there are better brands like Plenish and Rude Health, which provide clean ingredients. For example Rude Health Ultimate Almond is 3 ingredients and super white in colour and rich in flavour- amazing!
Why also put apple extract in Soya? It tastes weird, rancid and left an aftertaste ALONG with the nasty ingredients. Need to keep up to date with other competitors!!!

I had a query about the ingredients of the products and the reply was speedy, informative and supportive. Thankyou so much. Lovely yogurt too!

Update. Just as I posted this review a letter arrived in the post today with a full explanation of what might have happened. So thank you to Alpro for that.

Must say customer service not up to scratch. I first sent a complaint about a sour carton on almond no sugar long life milk on 19 June 2024. Sent photos , bar code and date of expiry. For some reason this simple complaint has turned into a farce and despite promises of a letter in the post , nothing has arrived as of today.

Shanisha at Alpro went above and beyond with assisting with clarifying unlisted ingredients (Natural Flavourings) on Alpro product listings. Thank you.

I use the Alpro oat milk and was confused about the difference between the original, no added sugar version and the no sugar version. I received a speedy, informative and clear explanation. Excellent customer service.

My husband and I would like a more plant based diet so we wanted to be kept up to date with Alpro products. As we don't do social media, Shanisha replied to my email and now I'm signed up to their newsletter by email! Thank you Shanisha for being so helpful :-)

Lucy took the time with me, explaining where to hunt down the best deal for the product,

I have two children under 2 and rely very heavily on the alpro oat milk 1-3 years growing up milk, as they both have allergies

Lucy gave a really personal touch and was so helpful,
Great product, great set of staff

Thank you lucy x

Alpro Barista milks are absolutely perfect!! They foam well both hot & cold, and taste AMAZING!! I use them all the time and post the drinks I make on my Instagram, @thedirtygrinder_ Thank youuuu xx

I messaged Alpro uk to make an enquiry and just to let them know how much i enjoyed barista oat milk after my daughters both telling me how much they enjoyed it and so after trying some from a little coffee truck I’m converted. But the team at Alpro were very responsive and replied to my query within a very short space of time which was great

Dropped a line to the Alpro team to let them know how much we like their products, I.e. My Cuppa and the Coconut Barista milk. Received the most charming reply by return - always lovely to know that there are appreciative folks at the manufacturer.

Generally a decent range of products. However the vanilla yoghurt is way too sweet. Also would prefer my yoghurt white rather than yellow. Its sweetness though is where it fails.Their is another brand that does this much better.