Alpine Elements Ltd Reviews 

613
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 157 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful staff for their exceptionally friendly attitude, outstanding hospitality, and incredible dedication throughout the entire holiday. People also highlight the perfect mountain locations, seamless organization, and delicious gourmet meals that make every active trip truly memorable. However, some customers also noted that certain properties felt a bit tired and could definitely use a physical refresh. Reviewers mentioned that while accommodations were generally comfortable and welcoming, individual chalet buildings could sometimes appear slightly dated or worn. Consumers appreciated the overall quality but felt these minor facility details deserved some attention during their stay.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that team members are exceptionally attentive,... See more

Location

Consumers find location to be positive, highlighting superb settings high in the mountains with great views... See more

Quality

People report positive experiences with quality, highlighting delicious and superb dishes served throughout... See more

Service

Customers consistently note positive experiences with service, highlighting helpful and enthusiastic staff... See more

Holidays

Customers had positive experiences with holidays, expressing complete satisfaction and highlighting amazing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a fantastic weeks stay at Chalet Jolie! The rooms were comfortable and clean. The food was very high quality all through the week. The location of the chalet is perfect for getting the bus... See more

Rated 5 out of 5 stars

We had the most wonderful stay at Chalet Elegant. Finn and Elliot were incredible hosts and looked after us so well from start to finish. The quality of the food was absolutely top level — every meal... See more

Rated 5 out of 5 stars

Chalet holidays are made (or not) by the chalet hosts. We were lucky to get Deni and James looking after us and had the most amazing holiday in Morzine. Professional, efficient and friendly. The food... See more

Rated 5 out of 5 stars

Made the booking process straightforward and felt at ease from the word go that everything was covered. Staff, food and hotel itself were top notch, ideal location slightly away from the noise of the... See more


Company details

  1. Travel Agency
  2. also in
  3. Ski Holidays

Written by the company

Alpine Elements is a specialist ski, snowboard and summer active holiday company. We have been operating for over 18 years and take over 22,500 clients away to France, Austria and Greece each year, many of whom are repeat guests or recommendations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

613 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(613)

157 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful time with wonderful hosts

Excellent time! Extremely well cared for throughout the whole week. Cande and Tom (Almach) were fantastic hosts, the food was 5 star every night, the cakes were delicious and they were very friendly while remaining professional. Definitely would recommend!

11 January 2026
Unprompted review
Rated 5 out of 5 stars

Tom and Cande from Chalet Almach

Tom and Cande from Chalet Almach were fantastic. They cooked exceptional food all week and were so attentive. They even provided an honesty bar which they went above and beyond to provide.

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Fab holiday - loved alpine elements

Great hotel, lovely staff; they went above and beyond for my gluten free daughter. Amazing food for her best treatment we’ve ever had. Sausages and croissants freshly made for her, the full adult menu tweaked specially for her to make it gluten free. So so lovely.

Rooms were nice, some rooms are interconnected (ours wasn’t which was a shame and would have made it easier for us but we managed, the hotel is so small and the guests all English ans chat to each other so it felt really nice and friendly.

All staff were great, hot tub, sauna and steam room were a lovely bonus too after a long day skiing.
We hired ski lockers at the ski pass office which was a game changer for the walk to and from the hotel. Would really recommend people do this esp with families/young children.

Overall amazing holiday with a lovely company. I’ve already recommended alpine elements to a few of my skiing friends!

27 December 2025
Unprompted review
Rated 5 out of 5 stars

We stayed at Chalet Philibert in…

We stayed at Chalet Philibert in Morzine for New Year. We had the most incredible ski trip EVER, and we have done quite a few. The chalet is perfect, great facilities, spotless, and we especially loved the private hot tub, and shared pool. Great location and Morzine is fantastic for families. What really made our stay were our incredible chalet hosts- Leni and James. The food was outstanding every night, they made sure our children were happy and catered for dietary requirements. They were both so welcoming, caring and hard working. They went above and beyond in every aspect. We can’t wait to return!

27 December 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic chalet and amazing hosts

Fantastic chalet, great location, really well appointed. However, what really made it was the two hosts. We have stayed in many chalets, over many years, and I genuinely can’t recall staff that were better. Their manner was professional and personable, striking just the right balance between having fun with guests and taking care of them. The food was exceptional - beautifully presented, high-quality - and the afternoon cakes were amazing. To round off the week, the hosts had even prepared a quiz for us!

13 December 2025
Unprompted review
Rated 4 out of 5 stars

Travelled with Alpine Elements many times, will do so again!

We have travelled with Alpine Elements on numerous occasions and always had a fantastic time. Will definitely use them again! There is always some room for improvement, hence 4 stars. Each time we have travelled with them the staff have been amazing and the food has been very good

27 December 2025
Unprompted review
Rated 5 out of 5 stars

A fabulous chalet with amazing hosts

A fabulous chalet with amazing hosts - Lucy, Evie and Huxley.
The chalet was spacious and the 3 hosts were friendly and well organised to manage our large party of 21.
They served us delicious meals and gave us helpful tips about the resort.
They went out of their way to help when one of our party was injured, meaning they couldn’t ski and had to spend much of their time in the chalet.

27 December 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful Christmas at Hermine Blanche

We were at Hermine Blanche over Christmas with our family. This was our second time over Christmas and it was even better than last time. Shane and his team were exceptional, couldn't do enough for us with the highlight being the Christmas dinner.
There is good parking (we have a VW Camper) great facilities Pool, sauna, steam room, pool table and a very nice bar. All spotless and very cool. We have been with Alpine Elements many times because they just seem to care more and have a real family feel.

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent skiing chalet holiday in Meribel

Really helpful staff both before and during our holiday (shout outs to Poppy before the trip and Matt during the week). In particular Lilian and Maisie during the holiday were great as chalet hosts, looking after us in a friendly and effective manner. We also enjoyed the chalet (Chalet la Combe in Meribel), cosy as described but good for the extended family of 10 and in a great location for the skiing and with the good shuttle buses for getting around.

28 December 2025
Unprompted review
Rated 5 out of 5 stars

Chalet Jolie, Meribel - fantastic hosts, Evie, Lucy and Huxley

I’ve recently come back from Chalet Jolie in Meribel and just wanted to say how amazing our chalet hosts were. Evie, Lucy and Huxley provided a great service from start to finish. They were super kind to us all and the food and cakes were amazing. I ended up spending a lot of time at the chalet due to injury but all 3 of them were so helpful, making sure I had what I needed and they didn’t rush off after their morning shifts so I had some company whilst my family were skiing which I massively appreciated. A big thank you to all of you.

31 December 2025
Unprompted review
Rated 5 out of 5 stars

Booking for large party easy

Booking for large party easy, helpful knowledgeable staff and pre-holiday concierge very useful. Great chalet, great locational, exceptional chalet staff. Meribel for Christmas was magical. Would definitely recommend Alpine Elements.

27 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent chalet holiday in La Plagne

Our party of 8 just stayed at Chalet Elegant in La Plagne Villages over Christmas. The chalet was perfect for our needs and close to the slopes (not ski in/out, but pretty easy). We had a ski locker, boot dryers, a sauna and a hot tub (which was in an odd location, but was fine). We pre-booked lift passes and Resort Manager, David delivered them on the first evening. Aneta, the chalet manager, was present every day and always on hand to help.

We chose not to use the Geneva transfer, instead flying to Grenoble (cheaper) and sorting a private transfer through snowcompare.com, which got us into resort much earlier. Total cost was similar. We booked ski hire from Sport2000, just a couple of mins walk away in La Plagne Villages.

Best of all was the Alpine Elements resort team and our Chalet Host, Jamilla. Jamilla and her support team, specifically Daisy, were outstanding - the food, service and their company made our holiday. THANK YOU! They had to put up with a lot of nonesense from us and they joined in perfectly! We hope your next guests are fun, too!

Thank you Alpine Elements, we will be back!

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Christmas In Tignes

We had a group of 8 of us stay in Chalet Marylin in Tignes.

Absolutely fantastic holiday looked after extremely well by Mae our host and Rosie the chalet Manager.
Would recommend 🎅

20 December 2025
Unprompted review
Rated 5 out of 5 stars

fantastic summer holidays

We've had fantastic holiday summer holidays in Tignes and Morzine with Alpine Elements. Really easy to book and all the staff are helpful and polite.

The hotels (Hotel Hermine Blanche, Morzine and Tetras Lodge Hotel, Tignes) are really nice with good clean rooms and a tasty meal selection.

We love the included activities (hence booking with them for two years running), they were well organised and good fun, the staff are always on hand to give advice too. The rafting is awesome!

Overall, fab holidays and looking forward to the next one.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Stayed at Chelet Well in Morzine

Stayed at Chelet Well in Morzine, Aug '25. Great base for activities, comfortable accommodation, excellent hosts, and fab food. The vegetarian and vegan options were superb too, and made a great holiday even better by removing the worry about finding restaurants which cater for all. Would highly recommend Alpine elements.

16 August 2025
Unprompted review
Rated 4 out of 5 stars

Had such a great time staying at Chalet…

Had such a great time staying at Chalet Phillibet. The location, accommodation, food and staff were amazing. Access to the hotel next door was an added bonus as well. But the most amazing thing was the value for money against the numerous free and discounted activities included.
See you soon

23 August 2025
Unprompted review

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