I am gutted as I write this as I read fantastic reviews of this company. I placed an order on 27/08/25 and until now (04/09/25) have had no contact from the company about my order, despite sending que... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This family run buisness,makes good equality natural hair and skincare products that really work! They are approachable and add simple little touches like a personalised hand written note accompanying... See more
The most rubbish customer service ever! Actually no customer care at all! Paid for early delivery 9 days ago. Nothing yet. When you call the number on website you get no answer. Emailed them ... no re... See more
Company replied
I have ordered several products from this company and I love them them all... The mask and face scrub is amazing it leaves ur skin feeling moisturize and clean...And I’ve started my sisterlock journey... See more
Company replied
Company details
Written by the company
Almocado is a family owned business; established in 2010, dedicated to creating handcrafted artisan products especially for textured hair types (curly, kinky, coily, wavy); formulated to nurture, nourish, cleanse, condition, pamper and protect. To that end, we provide a range of hand-made gentle cleansers, deep conditioners, daily moisturisers and protective balms to help you love your way to longer, stronger, happier hair.
Contact info
Harrington Way, SE18 5NR, LONDON, United Kingdom
- 02036333449
- customercare@almocado.com
- www.almocado.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This shampoo smells AMAZING
This shampoo smells AMAZING! My locs felt clean and moisturized. There was no residue and my hair felt light and bouncy and it helped with my hair not to matte together.
Love these two products
I bought the seaweed shampoo and the peppermint hair mist and i love both products. They arrived fast and with a personal note inside of my package. The shampoo is good it doesn't latter lots but it made my hair feel clean and didn't dry out my 4c hair. I used the peppermint mist for my itchy scalp and it helps its very tingly which i love.
must buy products. Thank you Almocado team! keep up the good work!!

Reply from Almocado
Great product and great service
Great product and great service. I am mixed-race with curly hair which is prone to frizz and dryness. The twist and twirl buttercream leaves my hair conditioned and frizz-free! I’ve yet to try another product which can give me the same results. My boyfriend has European curly hair and uses the apricot meadowfoam milk, which keeps everything soft and silky without that greasy look you can sometimes get.

Reply from Almocado
Fantastic product and service
HI
Excellent, communication good, quickly it came. With email updates, and products are incredible!

Reply from Almocado
Almocado Herbal hair masque is an…
Almocado Herbal hair masque is an amazing protein deep conditioner with a great slip. I was able to finger detangle my type 4 hair with ease. The herbal ingredients absolutely amazing. I feel the fresh mint sensation on my scalp. The beautiful scent is just right, nothing overwhelming. Definitely a repurchase for me.

Reply from Almocado
Love the light mist.
Love the light mist, and the smell is great. Not sure how it does with my locks yet because I only used it once.

Reply from Almocado
Amazing service from start to finish
Amazing service from start to finish.
Products are of high quality and do what they are meant to!

Reply from Almocado
This product is really amazing....I…
This product is really amazing....I just wish there was a way to get it here in the U.S.... other than that, it is great and smells really good!!

Reply from Almocado
I'm so happy to have been introduced to…
I'm so happy to have been introduced to this brand at a hair event and through Instagram. The site was well presented and easy to navigate, with well described products that contained all the information I wanted. The service was absolutely fantastic, with products well packaged but without overusing materials (especially plastic), and products exceeded expectations. I am delighted with my products and experience; I will be shopping here again soon. Thank you!

Reply from Almocado
Very good product
Almocado cleanses and soothes the scalp. It has a light pleasant smell like baked almond cookies, and has a nice consistency and good lather. So after braiding and banding, I like to dilute it in an application bottle then apply it to my scalp. So far, so good.

Reply from Almocado
I had heard about Almocado products…
I had heard about Almocado products from several people online and how wonderful their shampoo is for Sisterlocs. After trying their shampoo I must say that I love it. It really gives life to my Sisterlocs. I can see the difference in my hair texture and the formation of the locs after washing. I highly recommend their shampoo. I will be happy when it is available for purchase locally in the USA.

Reply from Almocado
quick delivery and personal note…
quick delivery and personal note included.
Placed my first order and had a few…
Placed my first order and had a few questions which were answered very promptly and comprehensively. Can't wait to try the products!
Excellent and efficient service and not…
Excellent and efficient service and not to mention best natural hair products I have ever used.

Reply from Almocado
Products are well developed and…
Products are well developed and fantastic!!!

Reply from Almocado
The products arrived in good time
The products arrived in good time, with a personal handwritten thank you.
I am absolutely loving the Cherry Vanilla Moisture Mist. Would definitely recommend product to my sister and traditional loc family.

Reply from Almocado
Washed my hair for the first time…
Washed my hair for the first time yesterday using Almocado and all I can say is wow! My hair feels so soft and smells fabulous, I would definitely recommend and will continue using Almocado products.

Reply from Almocado
Shipping method was fast and safe
Shipping method was fast and safe. Products obviously amazing :)

Reply from Almocado
Great delivery time and product
Great delivery time. Used products in my daughter’s hair today and it smells beautiful! She said ‘mummy it smells like ice cream’. Win-win for us both. Found something I can use for my son’s hair as well as hers.

Reply from Almocado
I really loved the smell of this…
I really loved the smell of this product even days after. I need to use longer to assess the full results. I enjoyed using this product and can't wait to wash my hair again.

Reply from Almocado
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







