The order arrived on time. The jacket was great on; it does run big as another reviewer mentioned. But this was the look I was aiming for so I'm okay with the sizing. There is one design flaw with the... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bought ALLSANTS sandals, with priority shipping arrived next working day in a huge ALLSAINTS shipper. Had some hopes for something extra, but only a small shipper in a bigger one. Good materials very... See more
Company replied
Great online shopping experience! I ordered a T-shirt, and it arrived quickly. The quality was even better than I expected, and it fits perfectly. The ordering process was easy, and everything went sm... See more
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Fabulous experience from start to finish. Ordered online on Sunday and it arrived by Tuesday afternoon! I had great communication from the vendor and the delivery company with updates of the status of... See more
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Company details
About AllSaints (Official)
Written by the company
Founded in East London in 1994, AllSaints breaks through the noise to offer something different. The style-obsessed come for cult leather jackets, signature biker boots, asymmetric dresses and accessories with attitude – and stay for our commitment to sustainability and service.
AllSaints has 250 stores globally including franchise partnerships, a strong digital presence and over 50 brand business partners, reaching customers in over 150 countries.
The brand creates menswear and womenswear ready-to-wear collections from its London atelier, plus footwear, accessories and fragrance, and is known for its iconic leather jackets. Inspired by its customers’ lives, the AllSaints aesthetic is about turning your back on the trends and making your own rules, a uniform without uniformity, clothes that make you feel good. AllSaints is an attitude, wear it your way.
Contact info
15-17 Jacks Place, 6 Corbet Place, e16nn, London, United Kingdom
- +44 344 980 2211
- ask@allsaints.com
- www.allsaints.com
4.3
Excellent
8K reviews
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I’m very satisfied with my purchase at…
I’m very satisfied with my purchase at AllSaints. The item is great and also customer service is quick and professional.
15 July 2026
Reply from AllSaints (Official)
Thank you so much for your wonderful feedback! We're thrilled to hear that you're very satisfied with your purchase and that both the quality of the item and our customer service met your expectations. Your kind words mean a lot to us, and we look forward to welcoming you back to AllSaints again soon!
I really
I really, really loved the skirt, I don't think I have ever compliment it much . Its elegant and it is something different. Thank you. 🩷🩷🩷
15 July 2026
Reply from AllSaints (Official)
Thank you so much for your wonderful feedback! We're thrilled to hear how much you loved the skirt and that its elegance and unique design stood out to you. It means the world to us to know our pieces bring joy and something special to your wardrobe. We truly appreciate your kind words!
The bag is very good!!!
15 July 2026
Reply from AllSaints (Official)
Thank you so much for your wonderful feedback! We're thrilled to hear that you love the bag. It's always our goal to deliver pieces that combine quality and style, so knowing you're happy with your purchase means a lot to us. We hope it serves you well for years to come!
Great return service
Always cool fashion from All Saints. What was particularly good this time was the ease of their return service. It would definitely make me more comfortable returning not instore in the future.
15 July 2026
Reply from AllSaints (Official)
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you love our fashion and that our return service made things easy for you this time. Making the process seamless and convenient is something we strive for, so it’s wonderful to know it’s giving you confidence for future returns. We truly appreciate your support!
Annoying
Although I got my parcels, the tracking info told me they were delivered to a completely different address 20 miles away, so after a lot of messing about with online AI chat and emails, I did find my parcels
15 July 2026
Reply from AllSaints (Official)
Thank you for taking the time to share your feedback. We're very sorry to hear about the confusion caused by the delivery tracking information showing your parcels as delivered to a completely different address. We understand how concerning and frustrating this must have been, especially as it led to unnecessary time spent trying to locate your order through our chat and email support. While we're pleased to hear that you were ultimately able to find your parcels, this is not the experience we want for our customers. We sincerely apologise for the inconvenience, and your feedback will be shared with both our teams to help improve our processes.
Reply from AllSaints (Official)
We're thrilled to hear that you found the ordering process straightforward and that your orders arrived promptly. Making returns simple is something we strive for, so it's great to know this has been your experience. We truly appreciate you taking the time to share your thoughts!
The parcel was not delivered to my…
The parcel was not delivered to my neighbour as DPD said. Horrible experience.
14 July 2026
Reply from AllSaints (Official)
Thank you for taking the time to share your feedback. We're very sorry to hear about the issues you experienced with your delivery and understand how frustrating it must have been when your parcel was not delivered to your neighbor as indicated by the courier. This is not the experience we want for our customers, and we sincerely apologize for the inconvenience caused. A member of our Customer Experience team will be reaching out to you shortly to provide further support and assist with resolving this matter. Thank you for bringing this to our attention.
I had a great experience shopping with…
I had a great experience shopping with AllSaints. My parcel arrived very quickly, and the shirt was absolutely beautiful. The quality is excellent, and I love the AllSaints label and style. I’ll definitely be shopping with them again!
15 July 2026
Reply from AllSaints (Official)
Thank you so much for sharing your wonderful experience! We're thrilled to hear that your parcel arrived quickly and that you love the shirt's quality and style. It's always our goal to deliver pieces that resonate with our customers, and your kind words mean the world to us. We can't wait to welcome you back for your next shopping adventure!
Excellent service throughout.
From time of order to delivery was excellent. One of the several T Shirts ordered was returned as didn't like it, I knew it was cropped but was a little too short in body length for me. Quality of all T shirts was exceptional. The one T shirt l returned has been totally refunded . The whole process from ordering to returning and refund was 8 days. Cannot find anything to complain about.
15 July 2026
Reply from AllSaints (Official)
Thank you so much for sharing your experience! We're thrilled to hear that you found the entire process—from ordering to delivery and even returning—smooth and efficient. It's great to know that the quality of our T-shirts met your expectations, even if one wasn't quite the right fit for you. We truly appreciate your kind words and are delighted that the refund process was quick and seamless. Your feedback means a lot to us!
Love this bag!
Love this bag!! Fits your phone, keys, lipstick and a couple other small things. The perfect bag to wear to run errands, date night or just to wear daily. Glad I made this purchase while on sale for $159!!
14 July 2026
Reply from AllSaints (Official)
Thank you so much for sharing your wonderful feedback! We're thrilled to hear that you're loving your new bag and that it's the perfect fit for your daily essentials, whether you're running errands or heading out for date night. It's great to know you found it during the sale too—what a fantastic choice! We hope it continues to be your go-to accessory for many occasions.
Wrong size received in error
I ordered a size US9 and received an 8. The box said 9, and the sticker on the bottom of the shoe said 9 but they felt small. On further inspection the inner strap of the shoe had the size marked as a US8. I can see where it was marked so many times incorrectly where the error occurred, but still disappointed especially when I looked back online and my correct size was no longer available.
11 July 2026
Reply from AllSaints (Official)
Thank you for taking the time to share your experience. We're very sorry to hear that you received a pair of shoes that were incorrectly labelled, and we understand how disappointing it was to discover the sizing error, especially when your correct size was no longer available. This is not the standard we strive for, and we sincerely apologise for the inconvenience. Your feedback will be shared with our teams to help prevent similar issues in the future. Our Customer Experience team will also be reaching out to you shortly to provide further support and assist with a resolution. We appreciate you bringing this to our attention and hope we'll have the opportunity to provide you with a better experience.
Fabulous experience from start to…
Fabulous experience from start to finish. Ordered online on Sunday and it arrived by Tuesday afternoon! I had great communication from the vendor and the delivery company with updates of the status of my order all the way along and it arrived far earlier than I had initially expected. The piece itself is the cavarly skirt, in tawny port and it's awesome. True to size, beautifully made and I can’t wait to show it off.
14 July 2026
Reply from AllSaints (Official)
Thank you so much for sharing your wonderful experience! We're thrilled to hear that your order arrived so quickly and that you found the communication throughout the process helpful. The Cavalry skirt in tawny port is such a stunning choice, and we're delighted to know it fits perfectly and meets your expectations. We hope you enjoy showing it off—it's sure to turn heads! Your feedback means the world to us, and we look forward to serving you again soon.
Amazing service
Amazing service, ordered and delivered in few days and I love the hoodie.
Thank you All Saints
14 July 2026
Reply from AllSaints (Official)
Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with us and that your hoodie arrived quickly. It’s wonderful to know you love it—enjoy wearing it! We truly appreciate your support and look forward to serving you again.
Brilliant service ordered packed sent…
Brilliant service ordered packed sent out for delivery
What more can you ask for keep up the amazing service thank you very much
14 July 2026
Reply from AllSaints (Official)
Thank you so much for your wonderful feedback! We're thrilled to hear that you found our service brilliant from ordering to delivery. Your kind words mean a lot to us, and we’ll do our best to keep up the amazing service you’ve highlighted. Thank you for choosing AllSaints!
Fire Clothes
2 July 2026
Reply from AllSaints (Official)
Thank you so much for your fantastic review! We're thrilled to hear you're loving our "fire" clothes—your enthusiasm means the world to us. We can’t wait to keep bringing you more styles that match your vibe!
Reply from AllSaints (Official)
Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed our service and are delighted with the quality of your purchase. Your kind words mean a lot to us, and we look forward to welcoming you back to AllSaints again soon.
Love the T shirts but not on me
Love the T shirts but not on me, short in body and not really oversized.I ordered small and medium as large sold out.
12 July 2026
Reply from AllSaints (Official)
Thank you for sharing your thoughts! We're so glad to hear you love our T-shirts, though we're sorry to learn the fit wasn’t quite right for you. Our designs aim to balance style and comfort, but we understand that sizing preferences can vary. It’s unfortunate the large size was unavailable at the time—your feedback is invaluable, and we’ll share it with our team to help improve future collections. We hope you’ll find something perfect for you next time!
Reply from AllSaints (Official)
Thank you for sharing your feedback! We're glad to see you rated us highly, though we're sorry to hear the trainers didn’t meet your comfort expectations. We truly value your input and will take this on board as we continue to refine our designs. If there’s anything specific you’d like to share about your experience, we’d love to hear it. Your thoughts help us improve!
Reply from AllSaints (Official)
We're thrilled to hear that you find our pieces both stylish and easy to wear, it's exactly what we aim for. Your feedback means a lot to us, and we hope you continue to enjoy wearing AllSaints.
The hat is one size fit all..
The hat is one size fit all... and it does not fit All. Too small..too tight.. very disappointed!
11 July 2026
Reply from AllSaints (Official)
Thank you for taking the time to share your feedback. We're sorry to hear that the one-size hat didn't fit as expected and that you were disappointed with your purchase. We understand that "one size" doesn't always suit everyone, and we appreciate you bringing this to our attention. Your comments will be shared with our team as they review the fit and sizing of future collections. We hope we'll have the opportunity to provide you with a better experience in the future.
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