I was very apprehensive about buying from a store whose CSTMR Srvc center only opens a few hrs per day, but I was pleasantly surprised. Both phone and email CSTMR Srvc was efficient with my emails be... See more
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Founded in East London in 1994, AllSaints breaks through the noise to offer something different. The style-obsessed come for cult leather jackets, signature biker boots, asymmetric dresses and accessories with attitude – and stay for our commitment to sustainability and service.
AllSaints has 250 stores globally including franchise partnerships, a strong digital presence and over 50 brand business partners, reaching customers in over 150 countries.
The brand creates menswear and womenswear ready-to-wear collections from its London atelier, plus footwear, accessories and fragrance, and is known for its iconic leather jackets. Inspired by its customers’ lives, the AllSaints aesthetic is about turning your back on the trends and making your own rules, a uniform without uniformity, clothes that make you feel good. AllSaints is an attitude, wear it your way.
15-17 Jacks Place, 6 Corbet Place, e16nn, London, United Kingdom
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Disappointed with the clothing not as good quality as it used to be🙁
The ordering experience was easy and the boots I ordered came quickly. The packaging was nice and protective. I'm a bit on the fence about the boots but decided to keep them - they're a bit clunkers than expected.
Great products and customer service. Love the leather jackets! Unfortunately had to return one because it was true to size, but the return process was seamless and quick. We have many other Allsaints items in our closets though, and will be back for more.
I made several purchases with AllSaints, the quality is outstanding!
This particular item is the gift for my Boyfriend’s Bday! The future of the collection is just amazing !
Its a great bag and I love it but I paid full price for a used bag. Just in the dust bag with the tags in the bag so someone's used it.
Great quality easy to order and fast delivery service. Competitive prices
Had to return the product for being too big but the process was very simple.
Quick delivery and clothes fit and look great.
I absolutely love my jacket! The color, the style, and the fit, are all on point!
It arrived beautifully packaged and in a timely manner!
I will definitely order again from AllSaints!
Order and delivery was great! But I expected better quality of priced product from AllSaints. The leather of bag was creased and metal golden colour parts were not protected ( not covered by foil) and glue kind dirth on them. One of the seam on the bag is crooked and careless The bag itself is pretty design . I love it but the workmanship itself is not of the best quality. I’m disappointed. Beata
This is my second time buying same jumper (previous was worn like 1000 times and just needed to RIP). Absolutely adore it
Package got lost for over a week , no update no nothing , was supposed too receive in 2-3 business days , i had ordered it for a special occasion , never buying again
It was written that it is a shirt but its too heavy to war as a shirt
Its really unexpected for me
I am obsessed with this brand!!! The styles are cool and edgy. Great quality goods - both leather and non-leather items. Customer service is worldclass - both in store and online. Return and refund is seamless. Maxi dresses, though, are VERY long every thing else is true to size.
The dress is extremely well made! If it was a mui mui (which it could be quality wise) it would be well over 1200.00 usd
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