AllClear Travel Insurance Reviews 

240,327
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 39,391 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the friendly and knowledgeable staff members who take extra time to explain every detail with great patience. People find the overall process very simple to navigate, whether dealing with online quotes or speaking directly with extremely helpful advisors. Furthermore, consumers are consistently satisfied with competitive pricing and clear policy options tailored specifically to their personal needs. However, some customers also noted that certain policy renewals came with significantly higher premiums than anticipated. A few people additionally mentioned strict limitations on specific coverages and encountered occasional difficulties requiring extra administrative follow-up.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that advisors are exceptionally polite,... See more

Customer service

Customers report positive experiences with customer service, highlighting that representatives are friendly,... See more

Service

Clients share positive opinions on service, highlighting how helpful, friendly, and knowledgeable the staff... See more

Price

People report positive experiences with price, highlighting that the cost is competitive and reasonable... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how simple the online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely, polite, and knowledgeable staff member took me through the process and gave me any options. Able to answer all my questions without making me feel foolish. Straight forward experience and not... See more

Rated 5 out of 5 stars

Easiest phone call ever with Mark talking me through the policy and answering all my questions promptly and professionally. Exactly as it says on the ad..it is ALL CLEAR! I had done an online quot... See more

Rated 5 out of 5 stars

We have used AllClear previously and found them very helpful and patient when telephoned. This year I spoke with ‘Sue’ …efficient, friendly and patient! Although I have never had to make a claim, I... See more

Rated 5 out of 5 stars

Brian was absolutely brilliant! He was warm friendly and extremely knowledgeable, a great listener and able to answer our queries easily. Brian explained every question fully and went over everythin... See more


Company details

  1. Travel Insurance Company
  2. Insurance Agency
  3. Insurance Company

About AllClear Travel Insurance

Written by the company

AllClear Travel
Medical Travel Insurance for all

We believe everyone has the right to travel. Our policies have no upper age limit, and we can cover over 1,300 medical conditions. We provide specialist Medical Travel Insurance for people with pre-existing conditions who may find it difficult to find cover elsewhere.

Join the 3.5+ million people we've covered today.

Travel Insurance approved by experts

Our Gold Plus and Platinum Travel Insurance is a Which? Best Buy. We are also Reader recommended by Good Housekeeping and have won numerous industry awards for our customer service.

Choose from 5 star Defaqto rated policies, available online and over the telephone.

AllClear Travel
24 hour emergency medical support

Our emergency medical assistance team are available 24/7. All policies cover medical expenses and repatriation.

Freephone our UK Contact Centres

Speak with our UK-based expert agents. Freephone 0800 848 8608 and plan holidays with peace of mind today.

Travel Insurance Annual Travel Insurance Medical Travel Insurance Seniors Travel Insurance Contact Us

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

240K reviews

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4.8

All reviews

(240,327)

36,916 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great value

I was surprised that AllClear was not one of the sites suggested by Go Compare, as its terms and price matched or were better than any it offered.

8 September 2026
Rated 5 out of 5 stars

Why you should choose AllClear

Having been dissatisfied with my previous annual travel insurer I decided to try AllClearlast year. The whole process was far more straightforward and a lot less time consuming. The customer relations was excellent. The Gold policy renewal loyalty discount is also a factor in choosing the company again.

9 September 2026
Rated 5 out of 5 stars

Great cover

Great cover, great price….easy to arrange and renew and hopefully easy if ever I need to claim! Would highly recommend!

7 September 2026
Rated 3 out of 5 stars

I did not get my documents the first…

I did not get my documents the first time I tried to book but had to rebook them because I needed them for travel cost me twice the cost

7 September 2026
AllClear Travel Insurance logo

Reply from AllClear Travel Insurance

Good morning Derek,

Thank you for taking the time to leave your review. We're sorry to hear that you did not receive your policy documents when you first attempted to purchase your cover and that this led to additional expense and frustration.

We understand how important it is to have your policy documents readily available before travelling. If the original purchase did not complete successfully and you needed to obtain a new quote, the price may have changed, as our policies are priced on a live market and premiums can increase or decrease based on a range of factors at the time the quote is generated.

That said, we appreciate how disappointing this experience must have been, particularly if it resulted in you paying more than expected.

Could you please email us at SocialTeam@allclearinsurance.com with the issues you first experienced so we can raise this with our technical team.

Kind regards

Ryan

Rated 5 out of 5 stars

Really helpful

Really helpful, courteous and knowledgable member of staff dealt with my insurance query.
I was so pleased to get the kind of cover needed for my holiday.

9 September 2026
Rated 4 out of 5 stars

Always check your premium

The premium was almost double of last year from mid £200 to almost £500. When questioned, the first person who answered gave me a long spiel about factors involving prices and how you can't compare...he then put me through to someone in finance who quite simply said the premium was so high because I had added a 2 week holiday in USA. Once that was removed, there was a slight increase and I bought another year's insurance. This is the reason I do not want automatic renewal. This has now been removed (even though I do not remember to agreeing to it). I cannot remark on making a claim as I did not last year

4 September 2026
Rated 5 out of 5 stars

Cruise travel in 2027

I needed to review my annual travel today, and I received excellent advice and service from Tony. We were glad to get cruise cover for the USA, Caribbean and Mexico next year even though the price was higher than we expected. We realised, however, that this was rather the fault of the USA medical costs and our ages than anything to do with All Clear Insurance.

9 September 2026
Rated 5 out of 5 stars

Success

Quick and easy to follow. Positive approach although dealing with illness queries. Knew his subject, never hesitated, wondered if he was an actor his speaking voice was so good.

9 September 2026
Rated 5 out of 5 stars

Spoke to Phil at All Clear

Spoke to Phil at All Clear
Very impressed with his knowledge and manner .
This contrasts favourably with many other insurance companies which rely on chat bots or outsource abroad.

9 September 2026
Rated 5 out of 5 stars

Great service

Great customer service from Grace. Comprehensive policy options. Super helpful and patient with my questions

9 September 2026

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