A Lings Group Limited Reviews 

515
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

After a few intial hiccups installing a new toilet the Managing Director Aaron Lings personally stepped in and sorted out all of the issues .. this is a guy who cares passionately about the reput... See more

Rated 5 out of 5 stars

Excellent service we had two plumbers round who work very hard in sweltering heat and done an excellent job.

Rated 5 out of 5 stars

We needed help with blocked drainage, it was horrible because everything was coming up into our garden. Trevor arrived, he is so knowledgeable, very helpful, got rid of the blockage, more importantly... See more

Rated 5 out of 5 stars

Jessica rocks! She was absolutely brilliant sorting out our emergency with badly leaning pipe. She was friendly, efficient and professional. Even detected secondary leak that saved us lots of has... See more

Company details

  1. Gas Engineer
  2. Drainage Service
  3. Gas Company
  4. Gas Installation Service
  5. Gasfitter

Written by the company

We are A. Lings Group Limited. Established in South London and surrounding areas since 2014, we are a professional Home Emergency business. We are a Gas Safe Registered business, fully insured with a public liability, public indemnity insurance and employees liability insurance. Our honest and high standard of service means we are privileged to have a personal working relationship with our customers and we take pride in our reputation. You may have seen our eye-catching vans and bright logos! We have a highly skilled trades team and office team who are happy to assist you at all times. The team has now grown to multiple vans and trades and offer a 7 day call out service. We also operate 24 hours a day where needed. Our knowledge of Gas, Heating, Plumbing and Drainage is fantastic on domestic systems and our engineers are fully qualified with a minimum level 2 Diploma, ACS Gas qualifications or Jetting Association qualifications dependent on trade. We are constantly improving our business and are expanding on the trades we already provide.


Contact info

4.8

Excellent

TrustScore 5 out of 5

515 reviews

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No recent history of asking for reviews

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Replied to 25% of negative reviews

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4.8

All reviews

(515)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service- 10/10

Jason came to our property as we had no hot water. He was friendly and very thorough in locating the issue. He took his time to explain it in layman's terms and also made some recommendations of how to avoid the same issue next winter. His knowledge and customer service was 10/10. So nice to have a tradesman who wants to take his time to ensure the customer is happy and informed. Thank you!

16 January 2025
Unprompted review
Rated 5 out of 5 stars

Plumbing problems sorted

Russell from A. Lings was extremely thorough in dealing with our plumbing problem. He was also very professional and courteous. We would definitely recommend them.

30 January 2025
Unprompted review
Rated 5 out of 5 stars

Top plumbers

Kai was superb, friendly, professional and fixed everything perfectly. Excellent service + expert advice. Thank you so much.

30 January 2025
Unprompted review
Rated 5 out of 5 stars

THIS COMPANY IS CLIENT FOCUSED AND MY…

THIS COMPANY IS CLIENT FOCUSED AND MY WIFE WAS GIVEN ALL THE INFORMATION ON OUR BOILER. ALL HER QUESTIONS WERE ANSWERED ESPECIALY HOW TO OPERATE THERMOSTAT CORECTLY. I GOT OUT OF HOSPITAL THE NIGHT BEFORE SO WAS UNABLE TO COMMNICATE , BUT I DID NOT NEED TO AS THIS ENGINEER ALPAY WAS A BREATH OF FRESH AIR. OUR PREVIOUS ENGINEER {SAME COMPANY} DID NOT COVER OUR NEW AREA BUT THEY OBVIOUSLY HAVE THE SAME CUSTOMER FOCUS WE ORIGINALLY HAD THIS COMPANY INSURANCE CALL OUT ON A BOILER WE WERE TOLD WAS FINISHED. IT WAS FIXED IN 20 MINUTES SO WE ARE AT LEAST £5000 UP FROM PREVIOUS TRUSTED COMPANY THAT WAS GOING TO RIP US OFF. WHAT A FIND …..MIKE AND THEN ALPAY.

30 January 2025
Unprompted review
Rated 5 out of 5 stars

First class service

excellent communication from the get go. fully competent engineers, great and friendly people. Did an absolutely excellent job, Jessica was so professional and delightful to have in our home. She left things clean and was extremely helpful. Wonderful to see equal opportunities in the workplace too!

29 January 2025
Unprompted review
Rated 5 out of 5 stars

Friendly and great service

Kai was really nice, kept me informed of what he was doing all the time. Really friendly and managed to get my heating and hot water working again. Good service and would highly recommend Kai and home serve.

27 January 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with ALings

Great experience with ALings.
The engineers that visited were really knowledgeable and keen to help us. Kai in particular went to great lengths to get the job done, explain the problem and keep us informed. Really grateful for their work.

23 January 2025
Unprompted review
Rated 5 out of 5 stars

Great service

The engineer that came out after our call out was very helpful, found the problem and fixed. He had to order a part but came again to repair very quickly. He was very informative, helpful and friendly. Thank you Kai.

23 January 2025
Unprompted review
Rated 5 out of 5 stars

Kai was absolutely amazing

Kai was absolutely amazing, above and beyond and really gave a lot of advise what to do and did the work perfectly, highly recommend him for sure

21 January 2025
Unprompted review
Rated 5 out of 5 stars

10/10 service from Kai!

10/10 service from Kai!

He’s helped us with our boiler multiple times and it’s always a great experience. Highly knowledgable and polite - always gets the job done on time and informs us about what happened and how to look after the boiler. A reliable engineer which we’re grateful for. Thank you

17 January 2025
Unprompted review

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