The product itself if brilliant and keeps me dry all day even in this hot weather but my only issue is, when I want to reset my order to extend the delivery date, for some reason I’ve ended up with an... See more
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Review summary
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AKT deodorant is genuinely an amazing product with no chemicals or harsh ingredients. My only issues is the re-ordering of products is a little tricky to reset your next delivery date & I ended up wit... See more
Company replied
The product delivery etc are very good, if quite expensive; however, the email marketing from AKT is remorseless. I don’t mind the odd email with new offers etc but I must get an email every few days.... See more
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Another great deo balm from AKT! I keep on trying different scents and honestly, they are all great, they smell divine and what's most important - they work like nothing I ever tried before. I'm sure... See more
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Company details
Written by the company
Tried, tested and approved by London's West End performers, AKT is a premium, natural deodorant that is truly... BORN TO PERFORM. AKT is designed with efficacy, strong environmental ethics, and premium fragrances at its forefront. All our formulations are made in the UK and packed into our signature, vibrant, plastic-free packaging.
Contact info
United Kingdom
- www.aktlondon.com
4.3
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very good….on the whole.
Love the smell. A pea size squeeze under an armpit and you’re good to go all day. I really rate the product but it is pricey. Also….You need to make sure you put the cap on tightly initially as the tube will leak oil if you don’t. For that and the price it loses a star but defo my fave natural deodorant brand at the mo.
Ordering and delivery is efficient and easy.
8 June 2026
Unprompted review
Reply from AKT London
Hello Peter,
Thank you so much for your review.
We're delighted to hear that you're enjoying the fragrance and performance of The Deodorant Balm, and that a little goes a long way for you. Hearing that we're your favourite natural deodorant brand at the moment is music to our ears!
We also appreciate your honest feedback about both the price and the packaging. Thank you for highlighting your experience with the cap and tube. Feedback like this is incredibly valuable as we continue to refine and improve the experience for our cast.
And we're thrilled to hear that ordering and delivery have been smooth and straightforward — that's exactly how we like it.
Thank you again for taking the time to share your thoughts and for choosing AKT.
Warm wishes,
This is my third order… go grab some!
This is my third order - great product! One of the best deodorants I’ve used. Speedy shipment too!
8 June 2026
Unprompted review
Reply from AKT London
Thank you for your review!
Third order? Now that's a standing ovation.
We're delighted to hear AKT has earned a place in your routine and that it's performing so well for you. It's also wonderful to know your order arrived promptly — we know nobody wants to be left waiting in the wings.
Thank you for your continued support and for recommending us to others. We really appreciate it.
Take care,
Multiple design flaws
I was really excited to try AKT deodorant - the concept and design initially felt very appealing. Unfortunately, my experience has been quite disappointing.
The biggest issue for me is the packaging. The product comes in a metal tube with a foil seal that’s difficult to remove cleanly. It leaves sharp edges, and I’ve actually hurt my fingers on it multiple times while squeezing the product out. On top of that, having to apply the deodorant with your fingers feels quite inconvenient and messy.
Within about a month of use, the formula separated inside the tube, and oil started leaking out. Now everything around it - my bathroom shelves, other products is covered in a greasy residue, which is really unpleasant.
The cap is another problem. It’s very small, and once it gets oily (which happens constantly due to the leakage), it becomes extremely difficult to grip and open.
As for the deodorant itself, it’s okay, nothing exceptional, but it does the job. However, the packaging and overall user experience really let it down.
I also tried to submit this review on the brand’s website, but it was never published. From what I can see, they appear to only display 5-star reviews, which is disappointing and doesn’t feel fully transparent.
There’s definitely potential here, but it needs significant improvement to be practical and enjoyable to use.
7 June 2026
Unprompted review
Reply from AKT London
Hello Ali,
Thank you for taking the time to share such detailed feedback.
Firstly, I'm really sorry to hear that your experience with AKT hasn't lived up to expectations. It's especially disappointing when you were excited to try the product in the first place.
The issues you've described with the tube leaking, oil separating from the formula, and the resulting mess around your bathroom certainly aren't the experience we want for our cast. Likewise, I'm sorry to hear you've found the seal difficult to remove and that it's caused you discomfort when using the product.
While we're proud of our commitment to creating plastic-free packaging, we know it has to perform beautifully too, and feedback like yours helps us understand where we can improve.
I also wanted to address your comments about reviews. We absolutely do not only publish five-star reviews. We welcome and publish a wide range of customer feedback, including critical reviews, as it helps both us and future customers. If there was an issue with your review appearing on the website, we'd be happy to look into that separately.
We'd love the opportunity to make this right. If you'd like us to arrange a replacement, please contact us at customer@aktlondon.com with your order details, and our Front of House team will be happy to help.
Thank you again for taking the time to share your experience. We genuinely appreciate honest feedback, even when it's difficult to hear.
Warm wishes,
Sassy
My new deodorant arrived on time as requested new fragrance really nice clean fragrance I have been using the deodorant for a while now the only issue I have is that it’s the tube get close to finishing it’s quite hard to get the rest out if the tube tube could be a little more pliable it’s quite expensive so you want to be able to get the full use of the tube and the tools not much help the closer it gets to the end of the tube.
29 May 2026
Unprompted review
Reply from AKT London
Thank you for your review!
We're delighted to hear you're enjoying your new fragrance and that your order arrived right on cue.
We completely understand your comments about getting those final bits of balm out of the tube. As a brand committed to reducing waste, we know how important it is to get the very most out of every tube. While The Assistant is designed to help with that final encore, we appreciate it can become trickier as the curtain starts to fall.
Thank you as well for taking the time to share your feedback on the packaging. Comments like yours are invaluable and help us continue to improve both our products and the experience we deliver.
We really appreciate your support and hope you continue to enjoy your AKT performances.
Take care,
Reply from AKT London
Thank you for your review!
We're delighted to hear you found our assistance quick and helpful. Our Front of House team always aims to deliver a five-star performance, so it's wonderful to know we were able to help.
Thank you for your support, and we hope to see you back again soon.
Take care,
Royal Mail tried to deliver twice to me…
Royal Mail tried to deliver twice to me in Stoke Newington and on both occasions sent me email reporting no one was home but that not the case. Was home on both occasions. Then visited their website to find sorting office to collect item. Website very un user friendly as did not share option to collect from sorting office, only from postbox or designated shops.
4 June 2026
Unprompted review
Reply from AKT London
Thank you for your review.
I'm sorry to hear your delivery experience didn't live up to expectations. We completely understand how frustrating it must have been to receive missed delivery notifications while you were at home, and then face difficulties arranging collection through the courier's website.
While this sits with the delivery provider rather than AKT directly, feedback like yours is incredibly valuable and helps us review the experience our customers receive once an order leaves our stage.
Take care,
Excellent service and brilliant products
I’ve used AKT deodorant balm for several years- not only is it an absolutely brilliant product but AKT also provides excellent service. Products are easy to order , are dispatched promptly and tracking and delivery is quick and on time- I have experienced this quality of service for every order. AKT are a first class online supplier and I can strongly recommend both their products and service.
2 June 2026
Unprompted review
Reply from AKT London
We're delighted that both The Deodorant Balm and our service have continued to hit the mark order after order. Consistently delivering a five-star performance is exactly what we strive for, so your kind words mean the world to us.
A natural deodorant that actually works…
A natural deodorant that actually works and doesn’t ruin your clothes, I was a bit skeptical at first but was gifted it by my son and was very pleasantly surprised
I would definitely recommend
4 June 2026
Unprompted review
Reply from AKT London
Nothing gives us a bigger standing ovation than hearing from a sceptic turned believer. Delighted it's performing beautifully for you.
Fabulous products.…
Love the orange grove deodorant balm- and the tube lasts such a long time.
Thought I'd try the body oil and haven't been disappointed- lovely aroma and glides on effortlessly.
1 June 2026
Unprompted review
Reply from AKT London
Orange Grove taking centre stage once again! We're delighted to hear you're still loving The Deodorant Balm, and even more pleased that The Body Oil has earned a five-star review too. Thanks for being part of the cast.
Amazing Customer Service (and product!)
I've been using AKT now since October 2023 and have loved it ever since I first tried it. It's one of my most worthwhile subscriptions and I love how easy it is to push back orders (I use more in summer than I do in winter!).
I just moved house and my delivery was sent to my old address, I contacted customer services to see if they could redirect the delivery and they responded within 4 minutes and confirmed that while they couldn't cancel the order they sent a replacement to my new address. Probably the best and speediest customer service I've ever experienced - thank you Aine & the team at AKT!
4 June 2026
Unprompted review
Reply from AKT London
Thank you so much for your kind words! We are so glad that we could help, and we will make sure this message gets passed on.
Love AKT
Love AKT, love the customer service and that the company use natural ingredients. I also am very sensitive to scents so I love that there is a scent free deodorant.
I have just bought the Konjac sponge and it’s nice but would love an option with a deeper exfoliation.
31 May 2026
Unprompted review
Reply from AKT London
Thank you for such a lovely review. We’re delighted the fragrance-free balm has been a gentle, five-star performer for your sensitive skin and that our Front of House team has looked after you too ✨
And noted on the Konjac Sponge feedback! A deeper exfoliating performance is a brilliant suggestion, and we’ll absolutely share it with the team backstage.
Easy to alter standing orders ,very…
Easy to alter standing orders ,very quick delivery. Love the deodorant ,even during this “ heat wave “ ,being menopausal and going to the gym it works!!!!!
Still gentle to skin to use after a shave ,can’t praise it enough …. Apart from I need to add that I love the scents !🤩
2 June 2026
Unprompted review
Reply from AKT London
That’s what we call a five-star performance 👏
We’re so delighted AKT is keeping you feeling fresh. Music to our ears. Thank you for such a glorious review ✨
Excellent product
Excellent product works so well and such good ingredients. No nasties and no smelly pits anymore.
7 April 2026
Unprompted review
Reply from AKT London
Thank you for the five-star review. “No smelly pits anymore” is exactly the kind of standing ovation we love to hear 😌
Delighted AKT is performing beautifully for you — without the nasties, and without breaking character.
Had an email about a discount on the…
Had an email about a discount on the deodorant balm and managed to snag myself 2 of my favourite scent including free delivery
This balm is the only thing I’ve found to deal with my perimenopausal armpits and other sweaty bits! I love it and recommend it to all of my friends that I went to school with. I also have rubbish skin that hates a lot of normal deodorants so this was a find in a million!
Not only was delivery free but it was quick too
Many thanks for helping a sweaty hormonal blob survive a difficult time in her life ❤️
Ordered 26/05 and delivered 28/05
28 May 2026
Unprompted review
Reply from AKT London
Thank you so much for this glorious review ❤️
As fellow performers under pressure, we know sweaty moments can really knock your confidence — so hearing AKT is helping your perimenopausal pits and “other sweaty bits” stay calm, dry, and happy means the world to us.
Delighted your favourites made it back onto the stage with speedy delivery too. Here’s to surviving the hormonal chaos together, without breaking character. Ever.
Reply from AKT London
Thank you for the lovely review. Great service, fabulous products, and a punctual delivery? That’s the kind of five-star performance we aim for every time ✨
Communications about order
Communications about order, time to change order, and then delivery information is very good....and product excellent
29 May 2026
Unprompted review
Reply from AKT London
Thank you for the wonderful review. We properly care about keeping our cast in the loop every step of the way, so it’s lovely to hear the order updates, delivery, and product all delivered a five-star performance ✨
The box and tube are very oily and it’s…
The box and tube are very oily and it’s like the ingredients have separated. I have emailed and tried to get in contact but nothing has come of it.
26 May 2026
Unprompted review
Reply from AKT London
Hi there, we’re really sorry to hear this, that’s absolutely not the performance we expect from our products, or our Front of House team.
The oily texture does sound like the formula may have separated during transit, and we completely understand how disappointing it is not to have heard back after reaching out. Please do email us again at customer@aktlondon.com with your order number and a photo if possible, and we’ll make sure this gets properly resolved for you.
I made an enquiry about changing my…
I made an enquiry about changing my subscription. The replay I received was quick and clear. No action needed after.
1 June 2026
Unprompted review
Reply from AKT London
Thank you for the lovely review. We’re delighted our Front of House team could get your subscription sorted with a quick, clear reply - no encore required ✨
I have been using AKT since 2021
I have been using AKT since 2021! It has never disappointed me... I just love it. The best out there. The only part I am not happy about is that it doesn't deliver to Pakistan anymore. So my orders have to go through people, who are kind enough to bring my yearly supply.
Oh yes, once tube lasts you forever!
25 May 2026
Unprompted review
Reply from AKT London
We're so happy AKT has been part of your routine, and we truly appreciate you finding ways to keep stocked up. 🧡
Another great deo balm from AKT
Another great deo balm from AKT! I keep on trying different scents and honestly, they are all great, they smell divine and what's most important - they work like nothing I ever tried before. I'm sure that I won't ever go back to my usual, old deodorant. Overall experience 5⭐. Managing subscription is super easy, delivery super fast. All great 😃
31 May 2026
Unprompted review
Reply from AKT London
We're so happy you're enjoying exploring our scents and that AKT has become your go-to deodorant. It's great to hear your subscription experience and deliveries have been seamless too. ⭐😊
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