AirportParkingReservations.com Reviews 

54,236
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 6,323 reviews, reviewers had a great experience with this company. Customers frequently mention that the platform is exceptionally user-friendly, making it extremely straightforward and fast to secure parking reservations online before upcoming trips. Travelers consistently appreciate the incredibly helpful staff members and the reliable, prompt shuttle services operating smoothly to and from the busy airport terminals. Some people were dissatisfied with occasional parking lot capacity limits, finding that pre-booked spaces were sometimes completely full upon their arrival. Consumers also reported experiencing frustratingly long shuttle wait times alongside occasional technical difficulties with entry gates and automated barcode scanners at the locations.

What people talk about most

Service

Reviewers highlight ambiguous aspects of service, experiencing both high satisfaction and frustration. Some... See more

Staff

Reviewers mention positive feedback about staff, noting that drivers and parking attendants are generally... See more

Location

Customers had ambiguous experiences with location, expressing both satisfaction and frustration. While some... See more

Booking process

Users describe ambiguous interactions with booking_process. Many reviewers praise the online platform as... See more

User experience

Consumers find user experience to be positive, highlighting that the website is user friendly and easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to make reservation. Distance to airport readily available. Cost transparent. But, there is a definite need to have more airport shuttle information available. Frequency and times of operation sh... See more

Rated 4 out of 5 stars

Don’t be in a hurry! You better arrive early enough to still give yourself the 2hr window for the airport. Representative was polite and professional, but a little slow. The driver on my return trip w... See more

Rated 4 out of 5 stars

Less than great due to the confusing way you present and give information about how when and where coupons are applied. And customer service person was not particularly patient/gracious. Other than... See more

Rated 4 out of 5 stars

It was very easy to make the reservation online and drop off my car. However, the attendee wasn’t paying attention (on cell) and put my luggage on a shuttle and while I was walking over to get on, t... See more


Company details

  1. Airport Shuttle Service
  2. Travel Aggregator

Written by the company

AirportParkingReservations.com is the leading provider in the U.S. and Canada of online solutions for finding convenient and affordable airport parking. Founded in 2000, the company was the first to offer online airport parking reservations. It has more than two decades of experience developing and operating online travel-related platforms.

Free Cancelations

Free Cancelations

You may cancel your reservation for a full refund at any time up to and including your scheduled arrival date. If you used Credit for some or all of your payment, that portion will be refunded in the form of Credit to your account. If you made a reservation for a lot that requires a Deposit, and need to cancel after your scheduled arrival date, your Deposit will be refunded in the form of a Credit to your account, but the Service Fee will not be refunded. If you made a reservation for a lot that requires full payment at checkout, we are unable to accept cancellations after the scheduled arrival date. For full payment lots, please be sure to cancel before your scheduled arrival date in order to receive a refund.

Contact info

4.2

Great

TrustScore 4 out of 5

54K reviews

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4.2

All reviews

(54,236)

6,196 reviews in the last 12 months

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Rated 1 out of 5 stars

parking experience

I would give this parking experience zero stars if I could. When I arrived, the “office” was literally inside what looked like an abandoned trailer. I have never seen anything like it at a legitimate airport parking facility.

I waited approximately 40 minutes, and no employee or attendant ever showed up. There were also four other people waiting there, all saying they were experiencing the same issue and could not find anyone to help them.

The entire area felt deserted, unprofessional, and extremely unsafe. I did not feel comfortable leaving my vehicle there at all, especially with no staff present and no indication that the property was being monitored. I ultimately had to leave and find alternative parking while trying to catch my flight.

This was one of the worst parking experiences I have ever had. I paid for a service that was essentially unavailable when I arrived, and I requested a full refund. I absolutely would not recommend this location.

21 August 2026
Rated 1 out of 5 stars

Bait and Switch pricing!

Although I found the site convenient and displayed good choices of parking options, I came across a bait and switch. While attempting to reserve and pay, I discovered the price went from $23/day to $40/day!
This is wrong and unethical!

20 August 2026
Rated 1 out of 5 stars

Waiting 30 minutes for someone to park…

Waiting 30 minutes for someone to park me and when asked they said they were doing a shift change. Another customer was told they could catch an uber as an extra cost although this parking spot includes a shuttle. If you want somewhere reliable this isn’t the spot to park.

20 August 2026
Rated 3 out of 5 stars

Need to have clear instructions on drop…

Need to have clear instructions on drop off and pickup procedure. Also need to make it clear that the online reservation page sent to your email once purchased needs to be PRINTED and brought with you INSIDE when you return to pick up your vehicle. Could not find the reservation in email and the woman at the counter seemed annoyed that she had to look up. Once her co worker located it they processsed my reservation. Cost an extra $13 because flight was late so we were 30 minutes late to lot. Make sure you have extra time on the tail end of reservatiint

22 August 2026
Rated 1 out of 5 stars

The company doesn’t tell you it’s a 3rd…

The company doesn’t tell you it’s a 3rd party company and therefore they don’t honor there reservations. The place I booked didn’t have room and I only found out when I was running to catch our flight. I had to park our car in short term parking for $130 for one day a bunch of hours and now I have to chase after this company for a refund for a spot I never used. It was very frustrating. There should be bold that this site doesn’t guarantee anything!!! The garages don’t honor their booking

19 August 2026

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