Airline Ticket Centre.ca Reviews 

1,391
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the exceptional staff and travel agents who are extremely helpful, friendly, and knowledgeable in managing complex travel arrangements. Travellers often praise the prompt follow-ups, reassuring communication, and dedicated support provided throughout the entire journey, ensuring all questions are thoroughly answered. People also appreciate the smooth and stress-free booking process, noting that everything is organized quickly and efficiently. Consumers mention that the company offers competitive and reasonable prices for tickets compared to other places, making it a reliable and convenient choice for planning future group or family trips.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and exceptionally knowledgeable regarding travel plans.... See more

Service

People report satisfaction with the service, highlighting helpful and efficient staff who go out of their way... See more

Booking process

Users describe positive interactions with booking_process, highlighting that the entire experience is smooth,... See more

Price

Reviewers highlight positive aspects of price, consistently reporting affordable booking options and the best... See more

Customer service

Customers had positive experiences with customer_service, highlighting speedy responses, attentive listening,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booking with Air line ticket centre is very convenient, specially for people over 65+. Agent is explaining you everything what you need to know , what means - no surprises when you are trave... See more

Company replied

Rated 5 out of 5 stars

Salina and Shahir the travel agents are friendly and informative. I was very confusing while I was booking the flights online (first time experience) through the Airline Ticket Center’s website. Sa... See more

Rated 5 out of 5 stars

Kari was immediately responsive to any/all of my questions and concerns. She quickly resolved any issues and was very thorough with all details of my trip. I'm very pleased with her impressive serv... See more

Company replied

Rated 5 out of 5 stars

Kari Pucci has been a tremendous help when booking trips. She has gone above and beyond in helping arrange flights and accommodations. Her experience and expertise has not gone unnoticed. I would high... See more


Company details

  1. Travel Agency
  2. Travel Aggregator

Written by the company

Airline Ticket Centre.ca is a leading provider of Travel products including Vacation Packages, Airfare, Car, Hotel, Cruises and Travel Insurance since 1992. Airline Ticket Centre.ca specializes in finding multiple airlines that will save our clients up to 70 percent off full airfares. Our experienced staff are available to assist you in planning your group travel specializing in destination weddings, school groups and Corporate travel. We currently partner with over 80 car rental agencies worldwide offering you competitive rates for your vehicle rental. We have sent thousands of passengers across Canada to create memorable experiences. Airline Ticket Centre.ca is a leading travel provider of products in Canada and Consumer Choice winner for 20 consecutive years.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,391)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Responsive, friendly, and wonderful service

Kari has been wonderful. Very friendly, always willing to offer her expertise with any questions we had for our group booking. Most importantly, she always responded in a timely manner! I would definitely book with Kari again.

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Staff are awesome

Staff are awesome. Helped us organize a family trip and provided suggestions to help us enjoy the trip. Would recommend to anyone looking to book a vacation

16 March 2026
Rated 5 out of 5 stars

Excellent service

Excellent service! Kari did everything efficiently, congenially, and tirelessly.

We were all very impressed. She is amazing. Her patience is remarkable. A gem!

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Got us out of a bind.

Prompt, friendly service that got us out of a bind. Within minutes, we were provided with several options to choose from. When yet another option (which was the best option) became available, we received an e-mail and text message in the middle of the night advising us.

25 February 2026
Rated 5 out of 5 stars

Daughters wedding

Karri looked after our daughters wedding group of 60 people going to Mazatlan the week of February 1, 2026. The service in ensuring the group got there was awesome. Karri was a joy to work with and she went above and beyond for all of us. So grateful and I will continue with Karri going forward.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Good customer service. I love how they accept email transfer for payment. I've never had any issues with any of the tickets I've purchased from them.

13 February 2026
Rated 4 out of 5 stars

Ease of use and options provided

Ease of use and the multiple array of options provided. It was also a great customer service follow-up when one of the reps reached out to ensure the selected option aligned with my travel plans

8 February 2026

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