We've been really impressed with the service from AIR IT. The team is incredibly proactive – they don’t wait for problems to escalate, and they’re always quick to respond when any technical issues com... See more
Company replied
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See what reviewers are saying
I've seen Air IT grow over the last few years, however there ethos on exceptional customer service and putting the customer first has been unwavering. Air IT is an innovator and has a wealth of... See more
Company replied
Seb worked with me on the phone and remotely to sort out our licensing issues and went above and beyond to resolve the issue and made sure that everything was in order and all attributed accurately an... See more
Company replied
Juan was very quick to pick up my ticket. He took the time explain the issue to me (non technical) in simple language with some good analogies that helped me to actually understand the problem. Despit... See more
Company replied
Company details
- Computer Support and Service Company
- also in
- Business and IT Consulting Agency
- Computer Security Service
Written by the company
We’re a trusted technology partner to a wide range of organisations and in-house teams. With comprehensive expertise and industry experience across IT, communications, cyber security and business intelligence, we’ll cover all your technology needs. Independently ranked amongst the world’s most progressive Managed Service Providers (MSPs), we’re proud to be one of the UK's top 3. Whether you choose to fully outsource your IT needs or complement your internal resources, we provide a complete managed solution from initial advice to supply, implementation and ongoing support. We’re here to help your business get the most from your technology, we not only provide outstanding IT Support, we assume the role of a strategic IT partner for many small, medium, and large sized businesses. From local to national organisations, we support a wide range of sectors and all environments including Windows and Mac. Our expansive network not only covers the UK, but our dedicated Kuala Lumpur team ensure we can provide 24/7 support for businesses with multiple locations across different time zones, strengthening our position as the go to partner for IT support locally, nationally, and internationally. If you’re interested in exploring our services further, please get in touch and speak to an expert today.
Contact info
Unit 7, The Technology Hub, Interchange 25 Business Park, Bostocks Ln, Sandiacre, NG10 5QG, Nottingham, United Kingdom
- 020 3089 3436
- info@airit.co.uk
- www.airit.co.uk
4.7
Excellent
219 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
N.O. at AirIT fixed my IT issue easily
NO at AirIT fixed my IT issue easily, quickly, and in a professional yet friendly manner. Great service!!
19 September 2024
Unprompted review
Reply from Air IT Group
Hi Siani,
Thank you for the 5-star review. We really appreciate your feedback!
Thanks,
Air IT
Really helpful and thorough to check…
Really helpful and thorough to check the issue was resolved
17 September 2024
Unprompted review
Reply from Air IT Group
Hi Dave,
Thank you for the 5-star review. We really appreciate your feedback!
Thanks,
Air IT
Awesome service
Awesome service solving all that was required without much input from me!
10 September 2024
Unprompted review
Reply from Air IT Group
Hi Andrew,
Thank you for your feedback, we really appreciate it!
Thanks,
Air IT
AirIT has great engineers.
30 August 2024
Unprompted review
Reply from Air IT Group
Hi Bogdan,
Thank you for your feedback, we really appreciate it!
Thanks,
Air IT
The problem was an extremely tricky one…
The problem was an extremely tricky one to resolve. It required an unusually large number of technical steps - plus considerable resourcefulness and technical articulacy by Alden who had to explain step after step to me over the telephone, which he could do because he had such deep knowledge of the systems and settings and other options in my laptop and my iPad. It took a long time and yet could not have been accomplished more quickly. Highly impressive it was.
28 August 2024
Unprompted review
Reply from Air IT Group
Hello,
Thank you for your 5-star review. We really appreciate it! We will be sure to forward your feedback to Alden.
Thanks,
Air IT
Great staff
James has gone to great lengths to help me around on my schedule.
23 August 2024
Unprompted review
Reply from Air IT Group
Thank you for the 5-star review. We really appreciate your feedback!
Dominic was very helpful & went above…
Dominic was very helpful & went above and beyond thank you.
23 August 2024
Unprompted review
Reply from Air IT Group
Hi Abbey,
Thank you for your feedback, we really appreciate it!
Thanks,
Air IT
Been spammed
Had a big problem with spam and security of my PC. the Air IT team were brilliant
20 August 2024
Unprompted review
Reply from Air IT Group
Hi Ian,
Thank you for leaving your review! It's always a pleasure to receive feedback.
Thanks,
Air IT
Great service
Luke was exceptionally helpful and super polite. He worked hard to resolve my problem - thank you Luke!
12 August 2024
Unprompted review
Reply from Air IT Group
Hi Rachael,
Thank you for your feedback, we really appreciate it!
Thanks,
Air IT
Dealt with my issue straight away
Liam dealt with my issue straight away and kept me informed, great stuff!
7 August 2024
Unprompted review
Reply from Air IT Group
Hi Leanne,
Thank you for leaving your review! It's always a pleasure to receive feedback.
Thanks,
Air IT
Helping us move into a new office.
Air IT, and specifically Brad and Jonathan have helped us massively with our office move.
From sitting in meetings with us and our landlords, putting our needs first, to moving quickly once the lease had been signed. It's all really appreciated!
25 July 2024
Unprompted review
Reply from Air IT Group
Thank you for the 5-star review. We really appreciate your feedback!
Prompt and effective IT Support
Excellent response and issue promptly fixed
5 August 2024
Unprompted review
Reply from Air IT Group
Thank you for the 5-star review Rose, we really appreciate it!
Reply from Air IT Group
Thanks for the 5-star review Graham!
Efficient and competent
Issue dealt with promptly and efficiently with full explanation. I thought it was going to be far more complicated but Jack was straight on to the cause without hesitation. Thank you!
25 July 2024
Unprompted review
Reply from Air IT Group
Hi Andy,
Thanks for the 5-star review! We appreciate your feedback and will share your kind words with Jack.
Thanks,
Air IT
Reply from Air IT Group
Hi Galina,
Thanks for the 5-star review, we really appreciate your feedback!
Thanks,
Air IT
Air IT service
Shijo from Air IT has been incredibly helpful every time I've needed assistance. Their prompt and effective support has made a significant difference in resolving issues quickly. I appreciate their patience and willingness to go the extra mile. Shijo's expertise and dedication are truly commendable. Thank you for all your invaluable help!
24 July 2024
Unprompted review
Reply from Air IT Group
Hi Sumana,
Thanks for the 5-star review! We appreciate your feedback and will share your kind words with Shijo.
Kind regards,
Air IT
Reply from Air IT Group
Hi Suzy,
Thanks for the 5-star review, we really appreciate it!
Kind regards,
Air IT
Professional service from start to finish
From Phil picking up the phone he quickly sorted my issues remotely in a timely manner.
18 July 2024
Unprompted review
Reply from Air IT Group
Hi Sally,
Thanks for the 5-star review, we really appreciate it!
Kind regards,
Air IT
Reply from Air IT Group
Hi Stephen,
Thanks for the 5 star review, we really appreciate it!
Kind regards,
Air IT
Joe was quick and straight to the point…
Joe was quick and straight to the point and dealt with everything professionally.
1 July 2024
Unprompted review
Reply from Air IT Group
Hi Jac
Thanks for the 5 star review, we really appreciate it!
Kind regards,
Air IT
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