Air IT Group Reviews

219

•

4.7

Computer Support and Service Company

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We've been really impressed with the service from AIR IT. The team is incredibly proactive – they don’t wait for problems to escalate, and they’re always quick to respond when any technical issues com... See more

Company replied

I've seen Air IT grow over the last few years, however there ethos on exceptional customer service and putting the customer first has been unwavering. Air IT is an innovator and has a wealth of... See more

Company replied

Seb worked with me on the phone and remotely to sort out our licensing issues and went above and beyond to resolve the issue and made sure that everything was in order and all attributed accurately an... See more

Company replied

Juan was very quick to pick up my ticket. He took the time explain the issue to me (non technical) in simple language with some good analogies that helped me to actually understand the problem. Despit... See more

Company replied

Company details

Written by the company

We’re a trusted technology partner to a wide range of organisations and in-house teams. With comprehensive expertise and industry experience across IT, communications, cyber security and business intelligence, we’ll cover all your technology needs. Independently ranked amongst the world’s most progressive Managed Service Providers (MSPs), we’re proud to be one of the UK's top 3. Whether you choose to fully outsource your IT needs or complement your internal resources, we provide a complete managed solution from initial advice to supply, implementation and ongoing support. We’re here to help your business get the most from your technology, we not only provide outstanding IT Support, we assume the role of a strategic IT partner for many small, medium, and large sized businesses. From local to national organisations, we support a wide range of sectors and all environments including Windows and Mac. Our expansive network not only covers the UK, but our dedicated Kuala Lumpur team ensure we can provide 24/7 support for businesses with multiple locations across different time zones, strengthening our position as the go to partner for IT support locally, nationally, and internationally. If you’re interested in exploring our services further, please get in touch and speak to an expert today.

Contact info

Unit 7, The Technology Hub, Interchange 25 Business Park, Bostocks Ln, Sandiacre, NG10 5QG, Nottingham, United Kingdom
020 3089 3436
info@airit.co.uk
www.airit.co.uk

4.7

Excellent

219 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

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Jan 2, 2025

Excellent service from AirIT.

2 January 2025

Unprompted review

Reply from Air IT Group

Jan 8, 2025

Thanks for your feedback Gary. We appreciate you taking the time to leave us a review!

Dec 11, 2024

Superb

Superb - It was genuinely a great experience.

11 December 2024

Unprompted review

Reply from Air IT Group

Dec 19, 2024

Thanks for your feedback Tony. We appreciate you taking the time to leave us a review!

Nov 27, 2024

Dealt with an urgent matter very swiftly

27 November 2024

Unprompted review

Reply from Air IT Group

Nov 28, 2024

Thanks for your feedback Rafique. We appreciate you taking the time to leave us a review!

Nov 22, 2024

Morgan really tried her best

Morgan really tried her best, she sat for quite a while trying to fix the issue- thank you, I really appreciate your effort.

22 November 2024

Unprompted review

Reply from Air IT Group

Nov 25, 2024

Thanks for your feedback, we really appreciate you taking the time to leave us a review!

Nov 22, 2024

Excellent Knowledge and service, Taught me a couple of tricks on the way, *****

22 October 2024

Unprompted review

Reply from Air IT Group

Updated Oct 22, 2024

Hi Ian,

Thank you for your review. We appreciate your feedback!

Thanks,

Air IT

Oct 18, 2024

Amazing Support Service

Super Fast, Super Friendly, Super Service Support!

18 October 2024

Unprompted review

Reply from Air IT Group

Oct 21, 2024

Thanks for taking the time to provide your feedback. We always appreciate hearing from our clients!

Thanks
Air IT

Oct 17, 2024

Tim was very helpful

Tim was very helpful. Massively appreciate it!

17 October 2024

Unprompted review

Reply from Air IT Group

Oct 17, 2024

Hi Alex,

Thank you for your feedback and for the 5-star review!

Thanks,

Air IT

Oct 16, 2024

AirIT have always come through when it…

AirIT have always come through when it was needed most.
When phoned for service, their reps are always super polite and kind, know the right questions to ask, and get things done in my experience!

16 October 2024

Unprompted review

Reply from Air IT Group

Oct 17, 2024

Hi Marius,

Thank you for taking the time to provide your feedback. We always appreciate hearing from our clients!

Thanks

Air IT

Oct 14, 2024

Quick response and problem was solved…

Quick response and problem was solved fast. Also the feedback was good.

14 October 2024

Unprompted review

Reply from Air IT Group

Oct 15, 2024

Hi Hans,

Thank you for your 5-star review, we really appreciate.

Thanks,

Air IT

Oct 6, 2024

He was very patient polite & helped me…

He was very patient polite & helped me where needed guidance.
He sorted the problem out.

6 October 2024

Unprompted review

Reply from Air IT Group

Oct 9, 2024

Hi Karen,

Thank you for taking the time to leave a review. We really appreciate it!

Thanks,

Air IT

Oct 1, 2024

guy knew what he was doing problem…

guy knew what he was doing problem solved in minutes

1 October 2024

Unprompted review

Reply from Air IT Group

Oct 9, 2024

Hi Stephen,

Thank you for the 5-star review. We really appreciate your feedback!

Thanks,

Air IT

Sep 29, 2024

Speed

Speed, Knowledge and collaboration is always fantastic!

27 September 2024

Unprompted review

Reply from Air IT Group

Oct 1, 2024

Hi, thanks for the 5-star review! We really appreciate your feedback.

Thanks,

Air IT

Sep 27, 2024

Good support

Good support, friendly at the phone and very helpful, problem quickly solved and some extra checks we done

27 September 2024

Unprompted review

Reply from Air IT Group

Oct 1, 2024

Hi Dave,

Thanks for the 5-star review! We really appreciate your feedback.

Thanks,

Air IT

Sep 20, 2024

Good humoured and patient

Good humoured, patient service in view of my clumsy technical ability..!

20 September 2024

Unprompted review

Reply from Air IT Group

Sep 24, 2024

Hi Martin,

Thank you for the 5-star review. We really appreciate your feedback!

Thanks,

Air IT

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