AFFORDABLE REALTY Reviews 

87
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

This was our first time renting a property from affordable realty and Rachel made sure that it would be very breezy..:) She was with us from start till the day we got our keys and has been extremel... See more

Rated 5 out of 5 stars

Great experience with this agency! They have a wide range of properties across London, and the name “Affordable Realty” really says it all. Rachel has guided us from the very beginning, from the f... See more

Rated 5 out of 5 stars

Although flat hunting and moving can be a stressful experience, Rachel made everything feel positive and effortless. She was very helpful and responsive, always reachable via email, text and phone cal... See more

Rated 5 out of 5 stars

Rachel could not have been more helpful, considerate or professional. The process of getting an apartment in London is gruelling, but Rachel’s guidance was amazing at each stage and we are so delighte... See more

Company details

Written by the company

WE DON'T DO DIFFERENT THINGS - WE DO THINGS DIFFERENTLY Affordable Realty is built on trust and integrity, this is the key to everything we stand for, it gives our clients, tenants, partners and investors the confidence to work with us. At Affordable Realty we treat each person individually, offering bespoke advice, which in turn builds long term relationships and helps them make better property decisions.


Contact info

4.9

Excellent

TrustScore 5 out of 5

87 reviews

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4.9

All reviews

(87)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

We just moved in and the first thing…

We just moved in and the first thing that i want to do is to write about how profesional and fast is Rachel
We are more than happy
she is amazing, very nice and fast to communicate she has a solution and answers for everything as long as she makes sure that you have everything she won't stop.

Huge thank you!

19 October 2023
Unprompted review
Rated 5 out of 5 stars

As a landlord of a considerable…

As a landlord of a considerable portfolio, I have found Affordable Reality fantastic to work with. Professional, Efficient and always available to help resolve my tenants issues. Fantastic results and really worth the fees, it’s money well spent for peace of mind.

19 October 2023
Unprompted review
Rated 5 out of 5 stars

Attentive and Supportive

We were helped by Rachel, when trying to find our new flat in London. She was very attentive, and made sure that everything was completed on time, despite it being a surprisingly complex referencing process. If you are looking for a flat in London, I recommend Affordable Realty!

14 October 2023
Unprompted review
Rated 5 out of 5 stars

Very helpful

As a student from the U.S., I struggled with the process of finding a flat in London. Rachel did a great job in assisting me and my flatmate with the application process, immigration documentation, and other issues along the way. We were able to find a place within our budget, in our desired location, and amongst the difficulties associated with moving overseas. Very grateful for this agency!

20 September 2023
Unprompted review
Rated 5 out of 5 stars

Great Experience

Rachel is very patient and helpful throughout the whole process. She patiently answered all my questions and provided me with help if needed. It's definitely an excellent renting experience.

5 September 2023
Unprompted review
Rated 5 out of 5 stars

Very positive experience

Very positive experience, the process was efficient and straightforward. The staff are very kind, helpful and go beyond to make the process as easy and pleasant as possible. I would use again.

22 August 2023
Unprompted review
Rated 1 out of 5 stars

Unethical and unprofessional

Unbelievably unethical and unprofessional behavior. They refused to return our holding deposit that they had had for less than 24 hours, because I was unexpectedly hospitalized and diagnosed with a serious illness that prevented me from moving to London. I told them immediately, sent medical records (edited to add: I offered to send my medical records and they declined), etc. They had told us explicitly that the holding deposit would only be kept if we were "misleading in our application", which was not our case. They had expended no money, the referencing process had not yet begun and they could start the process with another tenant that same day - they just pocketed the deposit.
They wrote us in an email that "Going forward we will ask if the applicant has any health issues which might affect the move." (!)
Also impossible to reach the "Director". We were given his name but no email address, no phone number, and our requests to discuss the matter with him were refused.
Really shady practices.

31 July 2023
Unprompted review
AFFORDABLE REALTY logo

Reply from AFFORDABLE REALTY

Dear Victoria, we are very shocked to read your review. Firstly, you have put in an offer for this property that you really wanted so bad on the 28th of the month and and on the 1st of next month you have told us that you no longer want to rent this property. so it was more than 24 hours later and the referencing process has already begun. You have never sent us your medical files. it is so shocking how you twist and turn things when you lie after lie. Our director has appointment a manager to deal with your case there is nothing shady about that. we wish only the best.

Rated 5 out of 5 stars

10/10 Helpful and Friendly

Rachel was so incredibly helpful throughout the whole process. Her communication was excellent and we couldnt have asked for more! Will and would recommend to anyone!

18 July 2023
Unprompted review
Rated 5 out of 5 stars

Ten out of ten!

Rachel could not have been more helpful, considerate or professional. The process of getting an apartment in London is gruelling, but Rachel’s guidance was amazing at each stage and we are so delighted with the house she’s helped us move into. Can’t recommend enough!

13 August 2023
Unprompted review
Rated 1 out of 5 stars

Scammed us and took our money.

Scammed us and took our money. Any agent who takes a security deposit will always be refundable until you don’t get the flat. They tell people your reference has failed and keep the money.

7 August 2023
Unprompted review
AFFORDABLE REALTY logo

Reply from AFFORDABLE REALTY

Dear Shimran,

We are very surprised to read your review.

You came to view with your boy friend one of our flats for rent - we tried to answer you all the questions you had and most importantly we have explained you in details the process incase you wanted to put in an offer.

We had explained you that once your offer is accepted you will need to pay a holding deposit of one weeks rent which will be deducted from the first month rent before you move in. Incase of you are misleading or lying to us with the information stated in your offer the holding deposit wont be refundable -

Unfortunately it turned out that you did lie about your income and yet WE STILL TRIED TO MAKE IT WORK so we have asked you to provide a guarantor, you provided us a guarantor and unfortunately the guarantor then has failed the referencing process too since they could not provide their proof of income.

Along the process you wore asked many times if you are understanding that you won’t get back the holding deposit if you lie and you confirmed to understand that.



Rated 5 out of 5 stars

Smooth experience

Rachel was very involved and accomodating, and available one message away! The renting experience has been smooth and good so far.

7 August 2023
Unprompted review
Rated 5 out of 5 stars

Such a healthful team!

I have moved around London a fair few times in my 4 years here and I have to say without a doubt this reality team is the nicest I’ve had the pleasure of being in contact with! Me and my flatmate had rachel in charge of our property search and she was extremely on top of everything, always contacted us if we had any issues and was always available for help! The process of signing and referencing was super fast and easy to complete, and there was always help available!

Honestly such a great experience with these guys! I was them all the best

14 July 2023
Unprompted review
Rated 5 out of 5 stars

Above and Beyond Service

I would fully recommend finding a home through Affordable Realty. The process has been incredibly smooth, with Rachel accommodating all of our needs and ensuring that everything is done efficiently. She also ensured that we were always comfortable to ask questions and gave us any help needed, she really went above and beyond to ensure we got the flat we wanted. The rental market in London seems to be very hard, but Affordable Realty removed all stress for us and we could not be more grateful.

27 June 2023
Unprompted review

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