DFDS Dover Dunkirk

DFDS Dover Dunkirk Reviews

A product’s star rating is calculated as the average of all its reviews.


AFerry.com logo

Sold by AFerry.com

www.aferry.com

64.7K Reviews

4.4

The information on this page is based solely on product reviews written by customers of AFerry.com via Trustpilot.


Here’s what people highlighted

Quality

4.5

289 ratings

Staff

4.7

289 ratings

Value for money

4.4

291 ratings


All reviews


Rated 5 out of 5 stars

Dear AFerry.com team, Thank you for your email. I appreciate the service provided and would like to share my feedback. Overall, I had a positive experience using your platform. The booking process was straightforward, and I found the website easy to navigate. The information provided about the ferry options was clear and helpful, allowing me to make an informed decision. However, I believe there could be some improvements in customer support. I had a few questions during the booking process, and it took longer than expected to receive a response. Enhancing the responsiveness of your support team could greatly improve the overall customer experience. Thank you for the opportunity to provide feedback. I look forward to using AFerry.com again in the future. Best regards, Jamaal mahamed

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Missed the ferry as been stuck on the motorway for 90 minutes, truck on fire. They rebooked us for another, just 30 minutes after our initial booking! Amazing! Thanks!

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Amazing experience!!!👏👏👏

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Dover to Dunkirk is the route I favour and only DFDS operate it. Never had a problem

Quality: 5
Staff: 5
Value for money: 5
Rated 2 out of 5 stars

Might i suggest you run one ferry crossing for all coaches with children and lorries only, as on our last crossing we had six coach loads of children wandering and charging around the boat screaming and making a noise much to the displeasure of other passengers. As one crew member said "be ready for pandemonium."

Rated 5 out of 5 stars

Nice and enjoyable leisurely trip

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Very good quality service!!!

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

In time but food could be better.

Quality: 4
Staff: 4
Value for money: 2
Rated 5 out of 5 stars

Very friendly lounge staff and good service

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Everything OK

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Very good!

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Good service on time good customer service

Quality: 4
Staff: 5
Value for money: 4
Rated 4 out of 5 stars

Hi we had a good service. The boat left on time. A little delayed on the way due to bad fog. The breakfast was lovely

Quality: 4
Staff: 4
Value for money: 4
Rated 5 out of 5 stars

Okay OK 👌 super

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Clean, lots of space, good food, friendly service, professional captain and crew.

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Excellent

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Very nice trip , all set up and on time !?!? Love it , use DFDS all time , will use them on future!!!

Quality: 5
Staff: 5
Value for money: 5