DFDS Dover Dunkirk

DFDS Dover Dunkirk Reviews

A product’s star rating is calculated as the average of all its reviews.


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Sold by AFerry.com

www.aferry.com

64.7K Reviews

4.4

The information on this page is based solely on product reviews written by customers of AFerry.com via Trustpilot.


Here’s what people highlighted

Quality

4.5

289 ratings

Staff

4.7

289 ratings

Value for money

4.4

291 ratings


All reviews


Rated 3 out of 5 stars

Toilet where not clean I want to 4 different toilet to use the toilets horrible. I head to wait till I get of the ship to go and use one.

Quality: 3
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

It's a boat. It takes you over the channel to France. On time. Friendly staff.

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

all good and comfortable

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Everything went smoothly and perfectly... I recommend it

Quality: 5
Staff: 5
Value for money: 4
Rated 5 out of 5 stars

Easy to book and good price

Quality: 4
Staff: 5
Value for money: 4
Rated 5 out of 5 stars

The best price

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

It was very good and nice on time

Quality: 5
Staff: 5
Value for money: 4
Rated 3 out of 5 stars

I am registered disabled and due to the closeness of the parking I had great difficulty getting out of the car As we got to the lift I noticed several large disabled bays marked out on the deck One of these would have been very useful had I known they were there I noticed that there were many people on board with disability issues and none had the use of these diasabled bays On booking I do not remember this option being offered as an option Please advise

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Used AO ferry’s and DFDS for years. Trustworthy, reliable, why go elsewhere?

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Great experience and absolutely amazing staff.

Quality: 5
Staff: 5
Value for money: 4
Rated 5 out of 5 stars

Everything was great , only when we went to the Duty Free Shop , and we had a very ignorant staff member that was big mouth and rude to my wife , we called her over 7 times , and when she started walking twards us she started saying wha wha wha , her name is Kelly , tall blomde woman with blue glasses very ignkrant and nasty person !!! The supervisor told us she is contracter and nothing gets done about her , this is not fair as we paid for the services , she is there to help us not to chat with her coleagues. The the supervisor gave us a cofee and a pepsi on the house , the rest of the staf 5 * but because of one all have to suffer !!!

Quality: 5
Staff: 3
Value for money: 5
Rated 5 out of 5 stars

Just one of the staff seems like she didn’t want to be there, customer service needs training for her serving tea / coffee.

Quality: 5
Staff: 2
Value for money: 3
Rated 5 out of 5 stars

All was fine, we arrived 2 hours before our scheduled ferry and with no problem we were allowed to board the earlier ferry.

Quality: 5
Staff: 5
Value for money: 5
Rated 4 out of 5 stars

Very happy with service thank you

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Friendly staff, food was nice

Quality: 3
Staff: 5
Value for money: 3
Rated 5 out of 5 stars

check staff very helpful staff on bord very good,

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

I really appreciate the flexible travel

Quality: 5
Staff: 5
Value for money: 4