DFDS Calais Dover

DFDS Calais Dover Reviews

A product’s star rating is calculated as the average of all its reviews.


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Sold by AFerry.com

www.aferry.com

64.7K Reviews

4.4

The information on this page is based solely on product reviews written by customers of AFerry.com via Trustpilot.


Here’s what people highlighted

Quality

4.4

443 ratings

Staff

4.6

442 ratings

Value for money

4.3

440 ratings


All reviews


Rated 5 out of 5 stars

Almost no delays but only some minor logistic problems during off-boarding. Overall perfect

Quality: 3
Staff: 4
Value for money: 3
Rated 4 out of 5 stars

Very good.

Quality: 4
Staff: 4
Value for money: 4
Rated 4 out of 5 stars

Satisfactory journey, 33% increase in fare since last year on same Sunday.

Quality: 5
Staff: 4
Value for money: 3
Rated 5 out of 5 stars

To be fare I have been traveling around as French. Living in uk we get better service in France. The English side are a bit rude. Do not say all of them. But some young people jump to conclusions and forget customer services. In the traveling industry I can say English side need to be a bit more focused on customer care and customer service rather than just being someone to count hours and do like they owned the ferry company. That only encountering on DFDS. All in all I would say very good I rather say excellent service. Miss sea France. It was a great ferry company 😉 Thanks to all the team for their effort in making our journey as easy as possible. I agree that all passengers are not easy. Thanks 🙏 to all DFDS team and management. Shams.

Quality: 5
Staff: 5
Value for money: 5
Rated 4 out of 5 stars

Nice and kind staff. Window frames likely to be rotten. Toilettes old and not very propper.

Quality: 4
Staff: 5
Value for money: 4
Rated 5 out of 5 stars

Excellent handling. On time. Very good indeed.

Quality: 5
Rated 5 out of 5 stars

Always clean staff friendly food good

Quality: 5
Staff: 5
Value for money: 5
Rated 4 out of 5 stars

Fine if you are not pushed for time. DFDS procedures are on a par with other ferry operators, so my comment applies to all ferrys across the channel.

Quality: 3
Staff: 4
Value for money: 3
Rated 4 out of 5 stars

Very acceptable.

Quality: 4
Staff: 4
Value for money: 3
Rated 5 out of 5 stars

I really like the new iterrior , and the staff very kind and ready to help . Thx

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Very, very good

Quality: 5
Staff: 5
Value for money: 5
Rated 4 out of 5 stars

Very happy and very good

Staff: 5
Quality: 5
Rated 5 out of 5 stars

All went well. The check in now includes the advanced passenger information requirements saving you time filling in the on-line form. The facilities on board were ideal for a quick snack or a meal. The fare was competitive for the summer season. I think it would be beneficial if the ships were modernised as I remember these ferries when Sea France owned them.

Staff: 4
Value for money: 4
Rated 5 out of 5 stars

A good ferry crossing that was on-time and smooth. Much better food than with P&O

Quality: 5
Staff: 5
Value for money: 3
Rated 4 out of 5 stars

Very goood

Quality: 4
Staff: 4
Value for money: 4
Rated 5 out of 5 stars

Good service's

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Pleasant staff. Good not brilliant, cold and unappetising.

Quality: 5
Staff: 5
Value for money: 5
Rated 4 out of 5 stars

The entire experience was top quality and good value for money. I particularly found the food very traditional and nice. The service was on time and the staff were friendly and supportive. Overall, I will recommend them to anyone.

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Very easy,relaxed and safe for a first time user

Quality: 5
Staff: 5
Value for money: 4
Rated 5 out of 5 stars

Smooth and quick. I got there a bit late but still managed to board very swiftly. I would recommend DFDS.

Quality: 5
Staff: 5
Value for money: 5