I enjoyed my trip with DFDS, staff very welcoming & the service I got was of best quality.
Quality: 5
Staff: 5
Value for money: 5
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Would definitely travel with DFDS from now on.Good quality meals available, very relaxing crossing.
Quality: 5
Staff: 5
Value for money: 5
On time and nice staff
Quality: 5
Staff: 5
Value for money: 3
Good organisation Lots of space
Quality: 5
Staff: 5
Value for money: 5
Unpleasant customer services at the check in. Booked the ferry for 2:10am and been denied enter even though cleared before the time.
Quality: 1
Staff: 1
Value for money: 1
Worse company I’ve ever used …they’ve texted me to be there 2 h earlier…which I’ve did …but they ve delayed me for next ship..not costumer service at all tried to get some explanation from staff why I’ve been delayed to next ship even if I’ve arrived 2h earlier..but nothing…I’ve never use their service again and definitely not recommend them
Quality: 1
Staff: 1
Value for money: 1
I was having the ferry at 00:50 .At 11:00 I arrive there and was a big queue.I stay 1:30h for 1 km and when we give the passport they tell that it,s to late and they booked us for 2:10am.I am very disappointed.They can inform us if was so busy to come more early .
Quality: 4
Staff: 4
Value for money: 4
A lovely trip home from France, everywhere was clean and tidy
Quality: 4
Staff: 5
Value for money: 5
very disappointed, it's the first time we've flown with this company, and I think it'll be the last. very small and no space to rest with the child, especially since we came from 2400km.
Quality: 2
Staff: 4
Value for money: 1
Easy to book and good journey.
Quality: 5
Staff: 4
Value for money: 5
Fast service, clear messages and helpful staff. Very smooth operation.
Quality: 5
Staff: 5
Value for money: 5
I been travel with them for many years and they are not anymore how they been years ago, next time I will avoid them service
Quality: 1
Staff: 4
Value for money: 1
good and usefull. thanks
Quality: 4
Staff: 4
Value for money: 4
I booked at 20.00 pm they put me at 9.20pm even l told them l have to drive to Manchester. I always book with Irish ferry with no problem next time l comeback to Irish ferry never again with dfds. Even lm French
Quality: 3
Staff: 2
Value for money: 2
Thank you !
Quality: 5
Staff: 5
Value for money: 5
I been using the Eurotunnel to cross before but now the price is ridiculous. The new ferry's are better than before and the value for money is good..
Quality: 5
Staff: 5
Value for money: 5
It’s ok. Does what is supposed to do.
Quality: 3
Staff: 4
Value for money: 3
No soap in toilet. Not enough space for rest. Small selection of food.
Quality: 3
Staff: 4
Same food every time Departing late So expensive Duty free shop so expensive
Quality: 1
Staff: 1
Value for money: 1
Great jurney
Quality: 5
Staff: 4
Value for money: 5