AcornAccount™ Reviews 

I applied for a loan via acorn 2 months ago. During this time, I received e-mails from 2 different sources at acorn. For example, I would receive and e-mail stating they had received my proof immediately followed by one saying proof is still required. This continoued into me being told specific things had been waivered to help me, due to the delays and confusion on their part, only to leave me waiting 3 weeks and send me an email that they want what I was told was being waivered. Having now collected enough information from me to steal my identity, I become more and more anxious at the reliability I would receive my money back, after being sent to them, as this company requires loan repayments before you have even been issues the loan.

2 months later and the wheelchair I desperately needed will just have to wait.

Do not recommend.

Opened account in 2016 never had any problems. Excellent communication if I had to contact them.

Be prepared to be disappointed had to walk out after 1hr 40 mins no breakfast not even any communication which is worse offered to pay for drinks and Santa visit and wanted money back for breakfast which was still not ready when we just needed to go and will not refund money shocking 😮

Never had any issues with this bank. I switched over to suits me only because it was a cheaper fee a month other then the expensive fee for the month and the fact it costs £7 to transfer to someone on the same day, they were a reliable bank in the months I used them.

Nothing on the site is working or the app ! Everything is down! I don’t have access to any of my funds and I can’t get through to anyone as they only operate during business hours!

Avoid at all cost, opened a business account all fine, 1 weeks passed, 2 weeks passed, no card, no pin, no communication nothing, so don't waste your time, been told they will only freeze and steal your money anyway.

Absolute rip off-phone lines are premium rate-I was encouraged by agent to pay 6 months fees up front to save me money.!!! I closed my account after 2 weeks and over £ 40 of premium rate calls -can’t get a refund of fees and have sent 3 emails requesting a statement which I need for my books
They have many different trading names!!!
DO NOT USE

Accorn is simply a data harvesting scheme. Avoid them like the plague. They do not operate as they advertise. Miss-selling at it's very best. You are unlikely to get your money back!!

Thief’s held my money wouldn’t let me access it now takeing it for monthly thief’s cons see u in court

My brother sent me money 2 weeks ago but they don't want to release the money,keep ask this and that proof which I have provide them all but bank statement the money going out ,proof of transfer,proof of conversation between my brother. Now they want me translate it. not asking all in 1 times,make me calling. You Google it yourself lazy thief.

Please do not use this bank. My partner is owed £100 by this so called bank, which they refuse to send the correct forms in the mail after 4 weeks of initial contact. And listen to this? After my partner made 4 calls to acorn during July and mid August. We have been contacted by her mobile provider to say she has been charged £46 for 4 phone calls we made to acorn. Its an utter disgrace. So in total we have lost £146.

This bank is trap ..Acorn or cardone money ..they are out in ripping people off .. they are charging 0.75% of the transaction amount for cheque deposit and cash deposit apart from charging for everything either you call them or literally any transaction . The customer service team is trained for this kind of fraud so they dont care and never offer any solution .. its sad FCA let these companies do what they want to do . This company is exploiting vulnerable people .. Stay away

Please please give me access I have a 2 year old I need to provide for and you have locked me out with 600 odd in my account. I have sent you what you asked for. I’m begging you please

When i first looked at their reviews, i ignored and gave them a chance, but it was my mistake, The most ridiculous service i have ever seen on this planet. Plz stay million miles away. Just sold a car, guy paid 5500 i received text msg that money is credited, i gave the car away he drove off, half hour later i check my account without giving me any notification acorn account put the money back to customers account. Now i am left with no money and no car. I called their expensive customer service and the lady said customer put wrong account name, i said why you returned the money you should have informed me. or text me that details are incorrect. why you did the credit in first place of details were wrong and send me text and she had no answer to it. Now i may need police or court to get my money back what a service. jokers.

Worst ever

Blocked my Account on the first day still waiting for my Money.
Provided them invoices and they have blocked my account
Avoid these scum bags.

i rarely leave reviews, but i must say that i was impressed with the speed and accuracy my query was attended to by one of acorn business accounts customer service adviser - Catherine.
despite all the bad reviews out there regarding this company, i think its worth giving them a try.
i have been running with them for over a year now and i am not disappointed.

i run a business account with them and i am very pleased with their service,

catherine and lesley, you are the best,

thanks

o williams
qacerto.

Total scam... avoid and beware. They ask you to call using a premium rate number that they are profiting from a number of times, charge an upfront fee and then say you're not eligible.absolute scam

so i had a payment paid into my account, i was asked to prove where it came from so i did, it was only £60 I sold something on line, and they still holding my money even though i did what they asked. and they are so rude ocer the phone

Do NOT open an Acorn business account from Spectrum Card Services, especially if you receive cheques to deposit. Opening an account is easy, Sales people tell you everything you want to hear, but in reality a very unprofessional outfit all round.

No customer service, the only reason they received 2 stars rather than 1, is that one of their business managers (Jess) helped close the account down in 24 hours at no cost. Well, I say no cost, they still haven't returned the fee to open the account!

However, wasted a week of returning money to clients, and then re-billing them, changing contracts, invoices.

This is one Acorn that will never grow into a successful company.

💥💥💥AVOID AVOID AVOID💥💥💥

1 star is too much for this company. Created an account all approved. Deposited a small amount and everything seemed ok. Deposited a big amount and now my funds have been held for over a week while the risk team see if I meant to do it and if the payments were for me.....

All this while you are getting charged for everything and for even opening the account!!