Chris was fantastic from start to finish, we could not have asked for more. He is extremely knowledgeable, not only about the car, but about the motability scheme, which was such a help. The experienc... See more
Company replied
Location
Switch locationThe Central Garage, Waters Green, SK11 6JS Macclesfield, Cheshire, GB
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See what reviewers are saying
was looked after on arrival with my Dog Minnie, took a bit longer than expected, but with the valeting wash and Vac was well worth it. Thanks to Lesley and Team for the Visit, 💯👌🌈
Company replied
We were allowed to look around available cars without as sales agent jumping straight on us to allow us to view all options with no pressure. Once we wanted to speak to a sales agent process wa really... See more
Company replied
From the initial booking of my service to collecting my car following the service was a good experience. The reception desk ladies were extremely helpful, friendly and very professional, Leslie was t... See more
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Company details
Written by the company
More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.
Contact info
The Central Garage, Waters Green, SK11 6JS, Macclesfield, Cheshire, United Kingdom
- 01625 422226
4.8
Excellent
668 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Lovely staff and very friendly
Lovely staff and very friendly. Jenna who helped me was friendly and caring of my situation. I would highly recommend her if visiting Macclesfield Kia
12 February 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you for your lovely feedback, Stacey. We are delighted to hear that Jenna provided you with friendly and caring service. Our team is dedicated to creating a pressure-free sales environment and ensuring a smooth and transparent car-buying experience. Your recommendation is truly appreciated, and we are committed to supporting you throughout your entire ownership journey with our reliable aftercare. We value your trust in our dealership. If you have any further questions, please don't hesitate to reach out. We're looking forward to your next visit to collect your new car. Take care and have a wonderful day.
Fantastic hassle free experience
Fantastic hassle free experience. Dealt with Chris from start to finish and really was easy to deal with... Would defo buy a car again from them and would defo go through Chris again.
12 February 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you so much for your kind words, Graeme. We're thrilled to hear that you had a fantastic and hassle-free experience with Chris. Our team is dedicated to providing excellent customer service in a pressure-free environment, and it's wonderful to know that we met your expectations. We truly value your trust and look forward to supporting you throughout your ownership journey. If you have any questions or need assistance in the future, please don't hesitate to contact us. Enjoy your new car!
Lovely friendly staff
Had a great experience all staff were friendly and chatty and in particular Danielle went above and beyond to make me and my little boy comfortable whilst we waited for our car to be serviced. She showed my little boy the cars annd helped me keep him occupied and helped us to some complimentary hot chocolate, she also kept me updated throughout about where in the service my car was at. Will always come to Kia Macclesfield now for our services.
6 February 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you so much for your fantastic review, Lydia! We are delighted to hear that Ellie provided such trustworthy support and made both you and your little boy comfortable during your visit. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Acorn Kia Macclesfield. Your trust in our reliable service means the world to us, and we can't wait to welcome you back for all your future needs. Enjoy your day.
Customer service is still alive at Dealerships!
They listened to what I was after re the model of the car and that I wanted to lease it. I showed them lease quotes from online companies and whilst they could not match the very lowest quote they were very close. Given the great level of customer service, and a test drive of the vehicle I was more than happy to lease the car from them.
5 February 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you so much for your fantastic review . We are delighted to hear that you appreciated our honesty and the quality of our service while leasing your car. We appreciate your business. Your feedback is invaluable to us, and we look forward to providing you with reliable support again in the future. If you ever need anything else from us, please feel free to give us a call or stop by. Take care and have a fantastic day.
Very helpful staff.work well done…
Very helpful staff.work well done complimentary car wash 👍
4 February 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you so much for your fantastic review, Margaret. We're delighted that you found our staff helpful and enjoyed the complimentary car wash. Your kind words about our service inspire us to continue providing the quality and trustworthy support you deserve, and we can't wait to welcome you back soon. If you ever need anything else from us, please feel free to give us a call or stop by. Take care and have a fantastic day.
1st visit was unannounced to look at…
1st visit was unannounced to look at vehicles on lot. Approached by sales team member who was happy to open car for internal inspection. Katie was approachable professional and knowledgable.
Made appointment next day to test drive car which was handled well. Negotiated px for price I was expecting and agreed on price of 2nd car offered with service and mot both of which were due in coming months. Overall happy with deal and a car with bundles of add ons as standard and happy with Katie’s professionalism and attention to detail. 5* service
2 February 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you so much for your fantastic review and for recognising Katie's professionalism and attention to detail. We are delighted to hear that you had a positive experience and found a car that meets your needs, along with a great deal and quality add-ons. We truly appreciate your trust in us and look forward to providing you with reliable support in the future. Hope you have a great weekend and enjoy your new car.
Excellent service
Friendly, knowledgeable and good coffee. Very happy with the deal we managed to get. Thank you.
25 January 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you so much for your wonderful feedback, Lee. We're delighted to hear that you found our service friendly and knowledgeable, and that you enjoyed our quality coffee. Your support means a lot to us, reviews like this give us motivation and help us ensure we provide high-quality care.We appreciate your business. If you ever need anything else from us, please feel free to give us a call or stop by. We can't wait to welcome you back for more great experiences soon. Take care and enjoy your new car. Happy driving 🚗 Have a wonderful day.
Good range of vehicles at different…
Good range of vehicles at different trim levels Very helpful and friendly staff. Not pushy. Helped me refine my choice of vehicle without trying to upsell.
23 January 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you so much for your fantastic review, Jerome. . We are delighted to hear that you appreciated our good range of vehicles and found our staff to be helpful and friendly without any pressure. Your feedback is invaluable to us and we will share it with the team as we continue to provide trustworthy service and quality support. Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Take care and enjoy your new car. Happy driving 🚗 Have a fantastic day.
Easy booking, excellent experience
Very easy to book online, had to reschedule due to snow, which was very easy to do. Had a call the day before service to confirm booking and time. Very friendly reception team, advised time to collect car. Excellent customer experience from beginning to end. Thank you
28 January 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you so much for your fantastic feedback Maxine . We're delighted to hear that you found our online booking easy and that our friendly reception team provided reliable support throughout your experience. Your trust in our service means a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you. and we can't wait to welcome you back soon for another quality visit. Take care and have a fantastic day.
No pushy sales tactics, just great customer service
From first contact enquiring about used car over the phone, I found Jemma very helpful and going to check information of the car whilst on the phone. Later when I arrived to dealership, Jemma was at parking lot and straight away acknowledged me asking if I came to see car I enquired about over the phone. She gave me plenty time to go through full check of the car, acknowledging any shortfalls on alloys, bodywork etc. and that this will be taken care of before collection. When going through further enquiries about finance, she was not pushy and explained everything to the detail. Later even brought mechanic John, who reassured me that car will be fully checked and inspected so I can do test drive. Specialist knowledge of John for specific car was really impressive and made me feel more comfortable that car would be fully checked inspected. This review is just to say how pleasant experience I had whilst dealing with Jemma and John and they are credit to company. I’m yet to finalise purchase of the car so will update later with full experience.
24 January 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you so much for your fantastic review, Jan. We are absolutely delighted to hear about your pleasant experience with Jenna and John, who truly exemplify our values of honesty and reliability. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Acorn Kia Macclesfield. We are excited to finalise your purchase and ensure you receive the quality service and support you deserve. If you have any further questions, please give us a call. We're always happy to help! Hope you have a great day.
Very friendly and professional the…
Very friendly and professional the video of the car being checked as well nice touch
22 January 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you so much for your wonderful feedback, Chris. We're delighted to hear you found our service friendly and professional, and that you enjoyed the video of the car being checked. Your kind words inspire us to maintain our commitment to honesty and reliability, and we look forward to welcoming you back soon. Take care and have a fantastic day.
Booked service ahead and timely…
Booked service ahead and timely reminder sent. Warm reception and assistance as there was a transporter blocking the entrance at the time. Informed it would be ready at lunch time and it was. I'd apologised for the dirty state of my car on arrival. It had been washed and cleaned when I collected it. Detailed info given regarding any work to be done. A paper version of my MOT cert given as I'd requested. Lovely receptionist whi was I formative and helpful and gave my dog 2 biscuits! Overall an excellent experience for such a mundane task.
16 January 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you so much for your fantastic review, Lilian. We are delighted to hear about your excellent experience with our reliable service and the warm reception you received, especially with the thoughtful support for your dog. It's wonderful to know your car was cleaned to your satisfaction and that our team provided the detailed information you needed. We truly appreciate your kind words and look forward to welcoming you back soon for another trustworthy experience. Take care and have a fantastic day.
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you so much for your kind words, Julian. We are delighted to hear that you can't fault the experience and truly appreciate your feedback on our service. Your trust in our honesty and reliability means a lot to us, and we look forward to welcoming you back soon for an even better visit. Take care and have a fantastic day.
Highly recommend
Staff David and Chris where great with me and kids especially my disabled son, really helpful and kind made me feel very at ease highly recommend they explained everything I needed to know
13 January 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you so much for your wonderful feedback. We are delighted to hear that David and Chris provided such trustworthy support for you and your children. Making you feel at ease. Your recommendation truly means the world to us, and we can't wait to welcome you and your family back to collect your new car. Feel free to reach out if there is anything additional we can do for you. Take care and have a fantastic day.
Efficient service and MOT check
Efficient service and MOT check. Good communication throughout the service and let me know how the car status is. Easy to book in website and clear price showed. Definitely will use the service next time.
12 January 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you so much for your fantastic review, We are delighted to hear that you found our service efficient and our communication clear, as honesty and reliability are at the heart of what we do. Your trust in us is invaluable, and we can't wait to provide you with the same quality support next time you need it.Take care and have a fantastic day.
Great service from Chris at acorn Kia…
Great service from Chris at acorn Kia Macclesfield.
He was genuine, informative and kind.
I didn’t feel pressured at all an I Love my new Kia.
9 January 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you so much for your wonderful feedback, Laura. We're delighted that Chris provided you with genuine, informative and kind service without any pressure, reflecting our commitment to honesty and reliability. We appreciate your business. Feel free to reach out if there is anything additional we can do for you. We look forward to assisting you in the future. Take care and enjoy your new Kia . Happy driving. 🚗 Have a fantastic day.
I just wanted to say a massive thankyou…
I just wanted to say a massive thankyou to DAVID!!! I am a very nervous person and he made me feel so so compfortable ! Its changed my whole experience buying cars after the bad experience i have had and i will 1000% be back ! From start to finish the comunication was perfect! David did everything for me from helping with transport and filling forms in for me i am super greatfull! He is a pleasure to have on your team! If there was 100 stars i would give use it ! Fantasic experience i will not be shopping anywere else ! And i will be telling friends and family to go to david at accorn macclesfeild ! Thankyou so so much x
12 January 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you so much for your fantastic feedback, Leah. We are overjoyed to hear that David provided you with such reliable support and made you feel comfortable throughout your car buying experience. Your trust in us is invaluable. We appreciate your business. Don't hesitate to contact us if you have any further questions. We look forward to serving you in the future. Take care and enjoy your new car. Happy driving 🚗Have a fantastic day.
Great high level service in Kia…
Great high level service in Kia Macclesfield Leslie take care of me from the beginning to the end with the high level of communication you would expect from the Kia Dealership staff. Fully recommend. Thank you.
13 December 2025
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you so much for your wonderful review, Artur. We are thrilled to hear that Leslie provided you with the high level of service and communication that reflects our commitment to honesty and reliability at Kia Macclesfield. Your recommendation means a lot to us, and we look forward to welcoming you back for more trustworthy support in the future. Take care and have a fantastic day.
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you so much for your wonderful review, Anne. We are absolutely thrilled to hear that you found our service really great and appreciate your kind words about our reliability and quality. Your feedback inspires our team to continue providing trustworthy support, and we genuinely look forward to welcoming you back soon. Take care and have a fantastic day.
Great customer service
Great communication. Great deal on car. Friendly sales team.
29 December 2025
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you for your fantastic feedback, Scott. We're delighted to hear about the great communication and the friendly, trustworthy service from our sales team. Your insights are invaluable, and we are committed to enhancing our quality and support even further in the future.We appreciate your business. Feel free to reach out if there is anything additional we can do for you. Take care and enjoy your new car. Happy driving 🚗 Have a fantastic day.
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