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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Many customers appreciate the opportunity to share their opinions through surveys that are often described as interesting, well-structured, and not overly repetitive. People consistently highlight the prompt and accurate payment for their participation, finding the incentives to be great and reliably delivered. The user experience is generally positive, with many enjoying the ease and clarity of the surveys. However, some people were dissatisfied with certain aspects, particularly regarding payment issues where they did not receive promised credits or cash-outs. A few customers also reported problems with the website, experiencing glitches that led to disqualifications after completing lengthy surveys or a lack of response from support when trying to resolve these issues.

What people talk about most

User experience

Users describe positive interactions with user experience. Many reviewers appreciate the opportunity to voice... See more

Website

Clients share ambiguous opinions on the website. Many reviewers praise it as one of the best survey sites,... See more

Payment

Reviewers mention ambiguous feedback about payment. While some customers report being paid promptly and... See more

Product

Customers had ambiguous experiences with product. Some reviewers expressed frustration, citing issues with... See more

Based on these reviews

Rated 5 out of 5 stars

The most important thing I can honestly say is I REALLY ACTUALLY GOT PAID. First time it wasn't a scam. I'm still in shock. #1 company on the internet as far as I'm concerned.

Company replied

Rated 5 out of 5 stars

I have had a wonderful eperience and continue to. I appreciate the notifactions about potential studies. They have a decent rewrd system. I hope to continue to enjoy studies from it. My source of inco... See more

Company replied

Rated 5 out of 5 stars

I think the questions had substance and got to the point without making it too long or even asking the same question in 100 different ways like a lot of other surveys do. I liked that it was short, sw... See more

Company replied

Rated 5 out of 5 stars

I know my voice is heard as a consumer, and the incentives are great and are always paid as promised based on the points accumulated.

Company replied

Rated 1 out of 5 stars

I've been asking for technical help and getting none, been taking surveys through to 100% and getting error messages at the end with $0 compensation. Looks like ACOP gathers information without payin... See more

Company replied

Rated 1 out of 5 stars

Scammy. I started using this survey website recently and was approved for a product test. I received the product and completed the after survey and was never credited the points for it. I reached out... See more

Company replied

Rated 1 out of 5 stars

Been using this site for years taking surveys and getting paid without issues for the most part. Honestly was one of the best survey sites. Recently have started to have issues where I take a... See more

Company replied

Rated 5 out of 5 stars

American Consumer Opinion is legit. They give me the opportunity to give my opinion as well as earn some extra income. They're great !!

Company replied

Rated 5 out of 5 stars

Love the reviews from my home that I received from ACOP as always fun as to be able to help makes me feel good. I love the choices for doing surveys. They pay out promptly. If you like doing surveys... See more

Company replied

Rated 5 out of 5 stars

I really love doing your surveys because the subject is right down my alley. I love your surveys and the rewards are fantastic. thanks so much!

Company replied

Rated 5 out of 5 stars

Easy to pick up. Students received high quality blonde so trainees could attend Clare’s in futue

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Rated 5 out of 5 stars

The survey was interesting and easy to do. I have a Ninja coffee maker and I love it. It makes the best and hottest coffee of any I have tried. Ask my granddaughter, she gets hers from me, if I try an... See more

Company replied

Rated 5 out of 5 stars

I truly love sharing. This survey asked different questions than most and seemed more individual.

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Rated 5 out of 5 stars

I love doing the surveys they are interesting and I get to voice my opinion plus I can get compensated for it.

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Rated 5 out of 5 stars

Payments are always quick and accurate. I enjoy most of the surveys and they pay fairly for my participation.

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Rated 5 out of 5 stars

Love acop been doing surveys for years now always receive quick payouts. Love it!!!!

Company replied

Rated 5 out of 5 stars

you kept it short and i didnt have to answer different variations of the same question.

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Rated 5 out of 5 stars

I love doing surveys especially when I get a chance to voice my opinion.

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Rated 5 out of 5 stars

I love doing surveys and to give my input. The surveys are very interesting and exciting to wnat to do.

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Rated 5 out of 5 stars

I enjoy the challenges in ACOP surveys to see if I qualify. It's exciting when I qualify.

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Rated 5 out of 5 stars

Well Laid Out Survey . They Opened Up Another Browser / Had To Toggle Back And Forth . Not A Problem !

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Rated 5 out of 5 stars

I enjoyed the questions and they flowed freely. It has me interested now.

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Rated 5 out of 5 stars

Good site. Worth participating. No problems ever completing surveys and earning payouts.

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Rated 5 out of 5 stars

I always enjoy doing surveys. They are fun and informative.

Company replied

Rated 5 out of 5 stars

I always love doing these surveys they are so interesting and informative.

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Rated 2 out of 5 stars

Support is non existent when you try to find out why a survey did not pay you for a product you test, been contacting since December 5th, zero response. Contacted someone else they sent me back to the... See more

Company replied

Rated 2 out of 5 stars

I've made a decent amount of money here from taking surveys. The issue is when a survey doesn't credit properly - their support is a rude little man (Davi?) who takes pleasure in watching you beg fo... See more

Rated 3 out of 5 stars

After taking about 50 surveys, I got to one that I did not screen out of and actually got points for it. Worth maybe $1, so yes, it "does work"!

Company replied

Rated 4 out of 5 stars

I liked that I am chosen to participate in the surveys and the surveys are related to topics I know aboit

Company replied

Rated 3 out of 5 stars

why does it take so long for points to go on your account and get money to paypal

Company replied


Company details

  1. Market Researcher

Written by the company

Get paid to answer online opinion surveys. Help evaluate new products, test new advertising, and tell companies what you think. Join for free.


Contact info

4.2

Great

TrustScore 4 out of 5

108 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Never paid what I earned

After finishing about 10-15 surveys I noticed that the emails stopped coming. I contacted the support and got vague response:

"A search of our records indicates that you are not an active member of American Consumer Opinion®. There could be a few reasons for this. Your account may have been flagged for non-compliant activity, or you are signed up under another email address (besides this one). If your information was flagged, this could be due to several reasons.

Your survey or registration data was not valid.

We have found that you were not being compliant with the American Consumer Opinion® panel’s Terms and Conditions agreement."

They never responded to my demands to clarify and give my a specific reason for deactivating my account.

Of course it happened as soon I've earned my first 100$ worth of points.

12 June 2020
Unprompted review
Rated 1 out of 5 stars

It's a scam!

Hi guys,
I just signed up a week ago and already reported a problem. I was promised to get 100 points for a survey. I spend about 30 min to do so. And guess....no point were added!! I send out an email with the issue (I'm very happy I made some screenshots!) and never got an answer.
Stay away from this survey site. It's a scam! Watch out, maybe they try to hack you this way. Sites are not safe nor secure!

24 February 2020
Unprompted review
Rated 1 out of 5 stars

Ridiculously long wait for payment

Ridiculously long wait for payment. I managed to scrape together a pitiful $10.60 from this panel and redeemed it on March 1st 2018. After I complained by email they finally paid me on September 11th 2018... over half a year later!! This has to be slowest payment time I have ever seen. Don't bother with this company, unless you don't mind waiting months for tiny payments.

29 March 2019
Unprompted review
Rated 2 out of 5 stars

While it's easy and quick to get to the…

While it's easy and quick to get to the payout limit, it's takes months and months to get paid. Not worth it. With Inboxdollars, I get the payment in just a few days. Makes no sense why it takes so long to process a payment. There's literally no point in doing anything for them.

20 August 2018
Unprompted review
Rated 2 out of 5 stars

Very late payment!!

I cashed out 1430 points for Paypal $14.30 on April 26, 2018. I sent an e-mail today and Abby says accounting is processing the payment and are aware it is past the established timeframe.

Very unacceptable!!

9 July 2018
Unprompted review
Rated 2 out of 5 stars

It takes 8-12 weeks or longer in my …

It takes 8-12 weeks or longer in my case to be paid.
The minimum cashout is $10.
I have been waiting for months for multiple payouts.
Customer service does not care.
I have sent emails and even offered suggestions as NOBODY takes this long to reward you.
I love the surveys but I feel like its a waste of time due to their payment processing.

21 June 2017
Unprompted review
Rated 2 out of 5 stars

3 month payout...

Paid survey site...

pros- Lots of decent surveys, high qualification rate.

Cons- 3 months to payout. Makes the whole thing ridiculous. Who wants to wait 3 months to get paid?!

2 June 2017
Unprompted review
Show reviews in all languages. (108 reviews)

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