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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Many customers appreciate the opportunity to share their opinions through surveys that are often described as interesting, well-structured, and not overly repetitive. People consistently highlight the prompt and accurate payment for their participation, finding the incentives to be great and reliably delivered. The user experience is generally positive, with many enjoying the ease and clarity of the surveys. However, some people were dissatisfied with certain aspects, particularly regarding payment issues where they did not receive promised credits or cash-outs. A few customers also reported problems with the website, experiencing glitches that led to disqualifications after completing lengthy surveys or a lack of response from support when trying to resolve these issues.

What people talk about most

User experience

Users describe positive interactions with user experience. Many reviewers appreciate the opportunity to voice... See more

Website

Clients share ambiguous opinions on the website. Many reviewers praise it as one of the best survey sites,... See more

Payment

Reviewers mention ambiguous feedback about payment. While some customers report being paid promptly and... See more

Product

Customers had ambiguous experiences with product. Some reviewers expressed frustration, citing issues with... See more

Based on these reviews

Rated 5 out of 5 stars

The most important thing I can honestly say is I REALLY ACTUALLY GOT PAID. First time it wasn't a scam. I'm still in shock. #1 company on the internet as far as I'm concerned.

Company replied

Rated 5 out of 5 stars

I have had a wonderful eperience and continue to. I appreciate the notifactions about potential studies. They have a decent rewrd system. I hope to continue to enjoy studies from it. My source of inco... See more

Company replied

Rated 5 out of 5 stars

I think the questions had substance and got to the point without making it too long or even asking the same question in 100 different ways like a lot of other surveys do. I liked that it was short, sw... See more

Company replied

Rated 5 out of 5 stars

I know my voice is heard as a consumer, and the incentives are great and are always paid as promised based on the points accumulated.

Company replied

Rated 1 out of 5 stars

I've been asking for technical help and getting none, been taking surveys through to 100% and getting error messages at the end with $0 compensation. Looks like ACOP gathers information without payin... See more

Company replied

Rated 1 out of 5 stars

Scammy. I started using this survey website recently and was approved for a product test. I received the product and completed the after survey and was never credited the points for it. I reached out... See more

Company replied

Rated 1 out of 5 stars

Been using this site for years taking surveys and getting paid without issues for the most part. Honestly was one of the best survey sites. Recently have started to have issues where I take a... See more

Company replied

Rated 5 out of 5 stars

American Consumer Opinion is legit. They give me the opportunity to give my opinion as well as earn some extra income. They're great !!

Company replied

Rated 5 out of 5 stars

Love the reviews from my home that I received from ACOP as always fun as to be able to help makes me feel good. I love the choices for doing surveys. They pay out promptly. If you like doing surveys... See more

Company replied

Rated 5 out of 5 stars

I really love doing your surveys because the subject is right down my alley. I love your surveys and the rewards are fantastic. thanks so much!

Company replied

Rated 5 out of 5 stars

Easy to pick up. Students received high quality blonde so trainees could attend Clare’s in futue

Company replied

Rated 5 out of 5 stars

The survey was interesting and easy to do. I have a Ninja coffee maker and I love it. It makes the best and hottest coffee of any I have tried. Ask my granddaughter, she gets hers from me, if I try an... See more

Company replied

Rated 5 out of 5 stars

I truly love sharing. This survey asked different questions than most and seemed more individual.

Company replied

Rated 5 out of 5 stars

I love doing the surveys they are interesting and I get to voice my opinion plus I can get compensated for it.

Company replied

Rated 5 out of 5 stars

Payments are always quick and accurate. I enjoy most of the surveys and they pay fairly for my participation.

Company replied

Rated 5 out of 5 stars

Love acop been doing surveys for years now always receive quick payouts. Love it!!!!

Company replied

Rated 5 out of 5 stars

you kept it short and i didnt have to answer different variations of the same question.

Company replied

Rated 5 out of 5 stars

I love doing surveys especially when I get a chance to voice my opinion.

Company replied

Rated 5 out of 5 stars

I love doing surveys and to give my input. The surveys are very interesting and exciting to wnat to do.

Company replied

Rated 5 out of 5 stars

I enjoy the challenges in ACOP surveys to see if I qualify. It's exciting when I qualify.

Company replied

Rated 5 out of 5 stars

Well Laid Out Survey . They Opened Up Another Browser / Had To Toggle Back And Forth . Not A Problem !

Company replied

Rated 5 out of 5 stars

I enjoyed the questions and they flowed freely. It has me interested now.

Company replied

Rated 5 out of 5 stars

Good site. Worth participating. No problems ever completing surveys and earning payouts.

Company replied

Rated 5 out of 5 stars

I always enjoy doing surveys. They are fun and informative.

Company replied

Rated 5 out of 5 stars

I always love doing these surveys they are so interesting and informative.

Company replied

Rated 2 out of 5 stars

Support is non existent when you try to find out why a survey did not pay you for a product you test, been contacting since December 5th, zero response. Contacted someone else they sent me back to the... See more

Company replied

Rated 2 out of 5 stars

I've made a decent amount of money here from taking surveys. The issue is when a survey doesn't credit properly - their support is a rude little man (Davi?) who takes pleasure in watching you beg fo... See more

Rated 3 out of 5 stars

After taking about 50 surveys, I got to one that I did not screen out of and actually got points for it. Worth maybe $1, so yes, it "does work"!

Company replied

Rated 4 out of 5 stars

I liked that I am chosen to participate in the surveys and the surveys are related to topics I know aboit

Company replied

Rated 3 out of 5 stars

why does it take so long for points to go on your account and get money to paypal

Company replied


Company details

  1. Market Researcher

Written by the company

Get paid to answer online opinion surveys. Help evaluate new products, test new advertising, and tell companies what you think. Join for free.


Contact info

4.2

Great

TrustScore 4 out of 5

108 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Support is non existent when you try to…

Support is non existent when you try to find out why a survey did not pay you for a product you test, been contacting since December 5th, zero response. Contacted someone else they sent me back to the “support” that has refused to contact me over a test product I tested, reviewed and did not get paid. It is now December 22nd with out my money for said test product and survey completed with zero response from support

5 December 2025
Unprompted review
ACOP logo

Reply from ACOP

Thank you for reaching out and letting us know of this problem. We are investigating this and will do our best to make it right!

Rated 1 out of 5 stars

Taking full surveys for $0

I've been asking for technical help and getting none, been taking surveys through to 100% and getting error messages at the end with $0 compensation. Looks like ACOP gathers information without paying. Avoid this site. Technical issues can't be resolved and participants aren't heard.

18 December 2025
Unprompted review
ACOP logo

Reply from ACOP

Thank you for letting us know you have had some issues with our surveys. Technical issues do come up from time to time unfortunately. We try our best to make it right. Please reach out to Zendesk when you have issues. We have a team of real people waiting to help.

Rated 1 out of 5 stars

Scammy

Scammy. I started using this survey website recently and was approved for a product test. I received the product and completed the after survey and was never credited the points for it. I reached out and received an email saying they were looking into it. I waited weeks in between following up and never received another reply. Then to add to that I finally reached enough for my first cash out but, of course, never received my payment. This survey site is not reliable and definitely not worth wasting your time on.
And their reply shows just how crappy they are. Lol. Do NOT waste your time with them .

23 November 2025
Unprompted review
ACOP logo

Reply from ACOP

We regret this study was a bad experience. Thank you for making us aware of the situation. We are working to improve this for the future.

Rated 5 out of 5 stars

Good

I love the surveys and what ever they send. Thank you for the invite and support

9 December 2025
Unprompted review
ACOP logo

Reply from ACOP

It is such a gift when we hear we are doing things right! Thank you for the feedback and participation.

Rated 5 out of 5 stars

you kept it short and i didnt have to…

you kept it short and i didnt have to answer different variations of the same question.

8 December 2025
Unprompted review
ACOP logo

Reply from ACOP

We are doing our best to improve this exact thing we are seeing more and more. Thank you for noticing and THANK YOU for your feedback!

Rated 5 out of 5 stars

Payments are always quick and accurate

Payments are always quick and accurate. I enjoy most of the surveys and they pay fairly for my participation.

18 November 2025
Unprompted review
ACOP logo

Reply from ACOP

It is so great to hear this. We are working hard to make sure your membership experience is enjoyable and your time is rewarded!

Rated 5 out of 5 stars

ACOP surveys…

I enjoy the challenges in ACOP surveys to see if I qualify. It's exciting when I qualify.

12 November 2025
Unprompted review
ACOP logo

Reply from ACOP

Awesome to hear you are enjoying the time you put into our surveys! Your time, and review, are appreciated!

Rated 3 out of 5 stars

why does it take so long for points to…

why does it take so long for points to go on your account and get money to paypal

5 November 2025
Unprompted review
ACOP logo

Reply from ACOP

Thank you for reaching out! Most of the time points are automatically added to your account However, there are some cases where we have to get approval from our clients before adding points. We also have strict guidelines we follow to prevent fraud which can delay PayPal payouts.

Rated 5 out of 5 stars

Great company to work with

I have been working with this company for over 10 years and have always been satisfied.

3 November 2025
Unprompted review
ACOP logo

Reply from ACOP

Thank you for being a valued member for so long. It is a win -win relationship we have!

Rated 5 out of 5 stars

American Consumer Opinion is fantastic!

I have been a member of American Consumer Opinions for many years and have truly enjoyed the surveys, products to be used and reviewed and feeling like I’m contributing to the community. I would recommend ACO to anyone that wants to use and review products and do surveys.

31 October 2025
Unprompted review
ACOP logo

Reply from ACOP

Wow! Thank you for the review. We are so happy to hear this!

Rated 5 out of 5 stars

All About Pasta

A very interesting survey to do. I really enjoyed it.

29 October 2025
Unprompted review
ACOP logo

Reply from ACOP

This is really great to hear! Thank you for the review, and for being a valued member.

Rated 5 out of 5 stars

I love doing surveys for ACOP because I…

I know my voice is heard as a consumer, and the incentives are great and are always paid as promised based on the points accumulated.

28 October 2025
Unprompted review
ACOP logo

Reply from ACOP

YAY! Your voice and feedback are always appreciated! Thank you for taking time to leave a review.

Rated 3 out of 5 stars

Finally earned some $

After taking about 50 surveys, I got to one that I did not screen out of and actually got points for it. Worth maybe $1, so yes, it "does work"!

28 October 2025
Unprompted review
ACOP logo

Reply from ACOP

Thank you for taking the time to participate in the survey opportunities and letting us know there are things we can improve on.

Rated 5 out of 5 stars

I really like taking American consumer…

I really like taking American consumer surveys. They are interesting, slightly different than others, are not too long but make you feel as if your injury matters. They are one if my favorite suits.

8 October 2025
Unprompted review
ACOP logo

Reply from ACOP

Thank you for the 5 star review!

Rated 5 out of 5 stars

New types of dog treats

It made me think about how treats can are more than food. They need to help the dog to go back to do what they have been meant to do.

2 October 2025
Unprompted review
ACOP logo

Reply from ACOP

Thank you for your review! We are happy to hear the survey was thought provoking!

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