Brilliant performance shop. Huge range of pet food in store and staff are happy to try and source anything they don’t have in stock. Staff knowledgeable about pet care and a fantastic vet offers fr... See more
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A Coombs Pet Centre is an independent, family-run Pet Store in the heart of Brighton and Hove. Established back in 1934 and winners of Pet Retailer of the year we pride ourselves on our service and extensive product range. We use our experience and knowledge to bring our customers the very best products for their pets and we are constantly learning and researching the latest innovations so that you have access to the newest products on the market. With two stores and a website delivering nationwide via DPD, we are excited to welcome new and old customers to visit our website at www.acoombs.co.uk. If you can't see what you're looking for simply give us a call on 01273 738016 and we will try our very best to source the items for you.
155 - 157 Portland Road, BN3 5QJ, Brighton, United Kingdom
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Replied to 66% of negative reviews
Typically replies within 1 week
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The level of customer friendly and the fact that is UK based makes a huge difference, the staff truly shows a sense of care and responsibility when contacted. The delivery is normally very fast and in many occasions they have accommodated last minute orders. Excellent service, competitive prices.more than happy with them.
Always prompt delivery. Easy to order and if anything is not available they contact you to discuss.
Great service
First time ordering from them online, great prices and easy/hassle free shipping experience.
Delivered very promptly and the products were in good order.
i needed to bring my order forward, absolutely cracking service, got my delivery just in time
Great company - efficient, friendly and helpful. Good value for money too.
Excellent prompt service from ordering to delivery
Great customer service 1st class thank you to everyone at Coombs
The order arrived very promptly in good order and delivered by a helpful person
Very good service. It is hard to buy individual cans of Royal Canin Sensitivity (most people sell them in 12s) so I was pleased to find Coombs. Will happily use them again.
Ordered 3 times from here now, first time wasn't great but that was an issue with a certain driver for DPD but the past 2 times I've ordered, it's been shipped and delivered so quickly, will definitely keep ordering from here now in future for my dogs food :)
Coombs are always efficient, friendly, and offer an excellent service in every way. Always happy to help.
I have used them for years and will continue to do so.
Everything went smoothly from purchase to delivery and exactly on time. Competively priced too.
What amazing service! I regularly order online and the dog food always arrives on my door step within 24 hours, usually even quicker than that.
Great service. We get our dog food delivered and it is always easy and without hassle. Sassy gives you 5 paws out of 5.
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