Absolute Collagen Reviews 

4,242
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 659 reviews, reviewers had a great experience with this company. Customers frequently praise the products, noting significant improvements in skin texture, glow, and elasticity, alongside stronger nails and healthier hair. People find the products easy to use, often enjoying the taste and convenience of mixing them into drinks. The quality is consistently highlighted as effective and outstanding, with consumers also appreciating reliable and prompt delivery. However, some customers noted difficulties with subscription management and customer service, including issues with cancellations or non-delivery. A few reviewers also experienced skin irritation from certain products or found some supplement tastes unpleasant.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers praising its effectiveness for hair,... See more

Quality

Reviewers mention positive feedback about quality, with many praising the products as outstanding and of very... See more

Subscription

Clients share ambiguous opinions on subscription, with many expressing significant frustration over the... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the prompt,... See more

Delivery service

People report positive experiences with delivery service, highlighting its reliability and promptness, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The marine liquid collagen sachets are easy to use. I changed to raspberry flavour, its easy to swap to other flavours, there are 3 to choose and reschedule deliveries around holidays or edited... See more

Company replied

Rated 4 out of 5 stars

The liquid collection is great, taste is nice. Face creams are fantastic, i use the serum, eye cream and face cream, and night cream , really noticeable difference in my skin . Neck and dec cream i ha... See more

Company replied

Rated 4 out of 5 stars

There’s seems to be a lot more collagen supplements available at the moment.The cost of Absolute collagen has increased (same as everything) So why should I continue to used your products. Don’t seem... See more

Company replied

Rated 4 out of 5 stars

took a long time to see results. my skin (face) not much difference, but my nails a great improvement. good and reliable delivery. i still find it quite expensive!

Company replied


Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetics Store
  5. Hair Product Store
  6. Vitamin and Supplements Store

Written by the company

The UK's original collagen experts  bring you the cleanest collagen in the game - with a dose that truly delivers. 8,000mg of premium, hydrolysed collagen in every supplement dose and award-winning skincare and haircare collections for absolute results on skin, hair, nails and body. Proven. Pure. Powerful formulas. Trusted by experts. Backed by science. Loved by over 100,000 happy customers. Driven by product, people and planet. A B-Corp® certified business, Absolute Collagen is built on integrity, transparency and authenticity, backing women to age powerfully through efficacious, ethically and sustainably sourced beauty and wellness products - and a loud, unwavering commitment to visibility, representation and empowerment.


Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

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4.1

All reviews

(4,242)

575 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good products

Very good products. I really recommend it!

22 April 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Carla,

Thank you for your feedback! We're so glad you recommend our products!

Rated 1 out of 5 stars

I didn’t see any difference

I didn’t see any difference

26 June 2026
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Reply from Absolute Collagen

Hi Tahira,

Thank you for your feedback.

I'm so sorry to hear that you've not seen a benefit by taking the supplement. We do recommend that it can take up to 12 weeks to see the full benefits, so we're confident you'll see some benefits soon!

Rated 2 out of 5 stars

I used AC for almost 5 years and loved…

I used AC for almost 5 years and loved it! Recently changed their formula to runny artificial tase. Made me feel sick. I have cancelled my subscription and will look for another collagen. The lady refunded my last payment as I was unhappy, as I explained, I did not change my mind. You changed your formula. Why? When they already had two new collagen’s and a powder for customers who didn’t like the original. Probably spent £2500 over the years. Well spent do not regret as I saw results but my custom and loyalty obviously doesn’t matter.

20 June 2026
Unprompted review
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Reply from Absolute Collagen

Hi Caroline,

Thank you for your feedback. We're so sorry to hear that you've not enjoyed our new formulation! We received a lot of feedback from customers, which prompted us to make the change to our formulation. You'll still see the same fantastic benefits by taking the new formulation, as it contains the same amount of collagen and still contains vitamin C.

We appreciate that everybody's tastes are different, so we'd love to try to help find a flavour that suits you - please reach out to our Customer Service Team for more information!

Rated 3 out of 5 stars

Hard to open

I really dont like the sticky plastic pouches. They are hard to get into too.

1 March 2026
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Reply from Absolute Collagen

Hi S,

Thank you for your feedback! We're sorry to hear that you've had trouble getting into the sachets! You should just be able to tear the top off the sachet, but if you are having trouble, you can use some scissors to cut it open.

Rated 5 out of 5 stars

Love the collagen supplements

Love the collagen supplements, I've been taking it for 2 years now and truly it works, I also use there skincare, fabulous products , would highly recommend 🥰

24 June 2026
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Reply from Absolute Collagen

Hi Leitch,

We are so happy to hear you love our collagen supplements and skincare! Thank you for your wonderful recommendation.

Rated 5 out of 5 stars

I love absolute collagen

I love absolute collagen - the taste and the results. I tell every woman about it.

17 June 2026
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Reply from Absolute Collagen

Hi Joanna,

We're so glad you love it and share your positive experience with others! Thank you!

Rated 3 out of 5 stars

It’s easy to order but a pain to…

It’s easy to order but a pain to cancel. They don’t cancel without you having to call which doesn’t make it easy. Also I didn’t like the taste at all. It just tasted of fish with a weird after taste.

16 June 2026
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Reply from Absolute Collagen

Hi, thank you for your feedback!

We're sorry to hear of any frustration - we understand that customers may prefer to cancel their subscription online, and it is something we are looking into, however, at present, we do require customers to reach out to us.

As we understand that not everyone can call, you're welcome to contact us via email as well. Our email address is care@absolutecollagen.com - one of our friendly advisors will assist!

I'll ask a member of our team to reach out to you today to ensure that your subscription has been cancelled!

Rated 5 out of 5 stars

Good quality product

Good quality product

16 June 2026
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Reply from Absolute Collagen

Hi Linda,

Thank you for your feedback. We're glad to hear that you're enjoying the products!

Rated 1 out of 5 stars

DISAPPOINTING CUSTOMER SERVICE

I had a subscription which I wished to cancel. Didn't have the option on their website. It advises you have to telephone to cancel which is not ideal. I telephoned to do so. Was asked why and I said I don't appreciated being questioned why I wish to cancel. The operator proceeded to advise that as well as cancelling my subscription, my free gift would also be cancelled. I am not concerned about the free gift but I did feel her tone quite off. I will not pursue another subscription. Disappointing!!!

23 June 2026
Unprompted review
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Reply from Absolute Collagen

Hi Christine,

Thank you for your feedback. We're so sorry to hear of the circumstances you've advised, and have requested some more details for us to look into this further.

While we understand the convenience of cancelling your subscription via your online account, at the moment we do require customers to reach out to us to cancel. We truly appreciate all feedback we receive, so please rest assured that this has been passed on.

Rated 5 out of 5 stars

I love the AC range

I love the AC range - started off with the face creams first, the texture/scent and thickness is just perfect for me. Moved onto the collagen sachets - started with mango but much prefer the raspberry flavour. Thank You!

2 August 2025
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Reply from Absolute Collagen

Hi Gillian,

We're so glad you're enjoying our AC range, from the face creams to the collagen sachets! It's wonderful to hear you've found your preferred flavour. Thank you for your kind words!

Rated 5 out of 5 stars

Loving taking Absolute Collagen

Loving taking Absolute Collagen. I have noticed a real difference since I started to take it especially in the strength of my nails increasing & not breaking as easily & the texture of my hair feels thicker. Highly recommend!!!

21 June 2026
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Reply from Absolute Collagen

Hi Claire,

Thank you for your feedback! We are so happy to hear you're enjoying Absolute Collagen and noticing such positive changes in your nails and hair! Thank you for sharing your wonderful experience and recommendation.

Rated 2 out of 5 stars

No noticeable difference after approx 6…

No noticeable difference after approx 6 weeks or more unfortunately.
Will persist for now and keep fingers crossed.

14 June 2026
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Reply from Absolute Collagen

Hi Tracy,

Thank you for your feedback.

I'm so sorry to hear that you have not yet seen any benefits. In our clinical trial, most people saw benefits after 12 weeks, so we're confident that you'll start to see the benefits soon!

Rated 5 out of 5 stars

So far so good

So far so good. It’s definitely made a positive improvement to my hair and skin. Would recommend.

13 June 2026
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Reply from Absolute Collagen

Hi Tabby,

We are so happy to hear our product has positively impacted your hair and skin. Thank you for your recommendation!

Rated 3 out of 5 stars

I am on my first box

I am on my first box, I cant say i seen are feel any difference.

Unfortunately it makes me bloated, my joints still hurts no improvement in my hair.

My next box is on the way. I will try to bare the bloating and see if it will work. I will give it another month and write a review when I complete 2 months and see if taking this it will do what is discriped

20 June 2026
Unprompted review
Absolute Collagen logo

Reply from Absolute Collagen

Hi Jeanette,

Thank you for your feedback.

We do recommend that you'll start to see results after the 12 week period, so please do not worry that you've not seen any results after taking 1 box.

We're confident that you'll start to see and feel the results soon!

Rated 4 out of 5 stars

very good but you never send out the…

very good but you never send out the free items i choose!

11 June 2026
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Reply from Absolute Collagen

Hi Jane,

Thank you for your feedback.

We're sorry to hear that you've not received the free items you've selected. Please reach out to our Customer Service Team via care@absolutecollagen.com, and we will look into this for you

Rated 5 out of 5 stars

Easy to take

Tastes okay. Easy to take in liquid form and box helps record doses.
I have been taking for 4 weeks now and I think I can see an improvement in my face. I would ideally like to feel less joint pain so continuing for next two month.

10 June 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Vicki,

We're so glad to hear you're seeing improvements and appreciate you sharing your experience. We hope you continue to see positive results with your joint pain!

Rated 2 out of 5 stars

I've seen no difference whatsoever so…

I've seen no difference whatsoever so far!

11 June 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Angela,

Thank you for your feedback. We're so sorry to hear that you've not had any benefits just yet. We recommend that it can take up to 12 weeks to see the full benefits, so we're confident you'll see some benefits soon!

Rated 5 out of 5 stars

The product does what it says

The product does what it says. Really pleased with my 1st month and can see a difference already.

9 June 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Susan,

Thank you for your feedback! We're so glad to hear you're pleased with the product and seeing results! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Quick service and always reliable.

Quick service and always reliable.

16 June 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi N,

Thank you for your feedback! We are so glad to hear you appreciate our quick service and reliability. Thank you for your kind words.

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