The marine liquid collagen sachets are easy to use. I changed to raspberry flavour, its easy to swap to other flavours, there are 3 to choose and reschedule deliveries around holidays or edited... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The liquid collection is great, taste is nice. Face creams are fantastic, i use the serum, eye cream and face cream, and night cream , really noticeable difference in my skin . Neck and dec cream i ha... See more
Company replied
There’s seems to be a lot more collagen supplements available at the moment.The cost of Absolute collagen has increased (same as everything) So why should I continue to used your products. Don’t seem... See more
Company replied
took a long time to see results. my skin (face) not much difference, but my nails a great improvement. good and reliable delivery. i still find it quite expensive!
Company replied
Company details
- Health and Beauty Shop
- Beauty Product Supplier
- Beauty Supply Store
- Cosmetics Store
- Hair Product Store
- Vitamin and Supplements Store
Written by the company
The UK's original collagen experts bring you the cleanest collagen in the game - with a dose that truly delivers. 8,000mg of premium, hydrolysed collagen in every supplement dose and award-winning skincare and haircare collections for absolute results on skin, hair, nails and body. Proven. Pure. Powerful formulas. Trusted by experts. Backed by science. Loved by over 100,000 happy customers. Driven by product, people and planet. A B-Corp® certified business, Absolute Collagen is built on integrity, transparency and authenticity, backing women to age powerfully through efficacious, ethically and sustainably sourced beauty and wellness products - and a loud, unwavering commitment to visibility, representation and empowerment.
Contact info
London, United Kingdom
- +44 (0)20 3962 0370
- care@absolutecollagen.com
- www.absolutecollagen.com
4.1
Great
4K reviews
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I set up a subscription for the sculpt…
I set up a subscription for the sculpt pro collagen as it was highly recommended by a friend. It didn't work for me as I had wished. I tried to cancel and I have to say they don't make it easy. There is an option in your account to cancel your subscription but when you click on it you are asked to call a number. I emailed in as when I tried to call, it was out of their office hours. I received an email back saying they would call me which they did. I then had to go through all my personal details to prove who I was. Bearing in mind that they called me! Obviously they thought I was asking for the nuclear codes as opposed to canceling a subscription for collagen. Whist I can't say much about the product as it was not for me. Their customer service is very poor. We are told not to give personal details to strangers over the phone but with these people if you don't give them the information they won't let you cancel the subscription. Beggars belief!
7 July 2026
Unprompted review
Reply from Absolute Collagen
Hi, thank you for your feedback.
We're sorry to hear of your experience - while we are reviewing the option to cancel online, at the moment, we do require customers to contact us to have their subscriptions cancelled - we use all feedback we receive in order to improve our services.
We completely understand the frustration at having to provide details when we called - in order to protect your details and your account, we're required by GDPR to confirm that we're speaking with the correct person, which is the reason why we ask some data protection questions on each call.
If you do require any further support, please let us know and we'll be happy to help.
Difficult my unsubscribing: I feel conned.
Can’t seem to cancel “subscription” and they didn’t warm me another batch was on its way. It’s unwanted but I’ve been charged for it anyway. I contacted them yesterday (as soon as I realised I’d receive an unwanted batch) but I could only speak to a chatbot who said they’d ensure someone would contact me. Instead, I’ve received details of postage and a request to review them.
I cannot take this collagen- it makes me sick. Absolutely poor. A member of customer services did contact me to say I cannot send the package back- even though it was unwanted and I have not opened it. In short, I feel conned.
6 July 2026
Reply from Absolute Collagen
Hi N,
Thank you for your feedback. We're so sorry to hear that your experience hasn't been positive.
We've checked and we can see that a member of our team has been in touch with you today to discuss this further.
Please feel free to reach out to us if you do require any further support.
Great product
Great product, very happy so far it is early days. Choices of flavours so far is very good.
26 June 2026
Reply from Absolute Collagen
Hi! Thank you for your wonderful review! We are so happy to hear that you are enjoying our product and the variety of flavours we offer. We appreciate your positive feedback.
Cancel my order as don't work and…
Cancel my order as don't work and please stop my order as tried on many occasions.
3 July 2026
Reply from Absolute Collagen
Hi Catherine,
Thank you for your feedback.
We're so sorry to hear that you've had difficulty cancelling your subscription - I've had a member of our team reach out to you on the email address provided to ensure that this has been actioned appropriately.
Reply from Absolute Collagen
Hi PS,
Thank you for your feedback! We're glad to hear that the order arrived quickly!
Reply from Absolute Collagen
Hi Ken,
Thank you for your feedback! We're so glad to hear that you're enjoying the product!
Great collagen drinks
When I take this collagen every morning, I feel alert and not hungry. It seems to give me extra energy. My skin and hair are amazing since I’ve been taking this.
3 July 2026
Reply from Absolute Collagen
Hi Diane,
We're so happy to hear that our collagen has made such a positive impact on your mornings! It's wonderful that you're feeling more alert and energised, and that you're seeing amazing improvements in your skin and hair. Thank you for sharing your experience!
Simple to order and good product with…
Simple to order and good product with no taste dissolves easily in coffee.
26 June 2026
Reply from Absolute Collagen
Hi Nicola,
We're so glad to hear you found the ordering process simple and that our product dissolves easily in your coffee without altering the taste. We appreciate your positive feedback!
Reply from Absolute Collagen
Hi Karen,
We are so happy to hear you are pleased with the product. We appreciate your positive feedback!
Absolute collagen
Website easy to use. Delivery always prompt. The only face cream l have used that manages my dry skin on my face after menopause
26 June 2026
Reply from Absolute Collagen
Hi J,
We're so happy to hear our website is easy to use and deliveries are prompt! We're especially glad our face cream helps with your dry skin.
Getting better texture and feel with…
Getting better texture and feel with this supplement would heartily recommend
3 July 2026
Reply from Absolute Collagen
Hi Sam,
We're so glad to hear that you're experiencing better texture and feel with our supplement! Thank you for your hearty recommendation.
Reply from Absolute Collagen
Hi Alison,
We are so pleased to hear that your product arrived on time and that you are happy with it. We appreciate your positive feedback!
Very good service and communication,
Very good service and communication,
My product always arrives on time. I’m very satisfied and would recommend you.
Keep up the good work
2 July 2026
Reply from Absolute Collagen
Hi David,
Thank you for your wonderful feedback! We are so happy to hear that you're satisfied with our service and communication, and that your product always arrives on time. We truly appreciate your recommendation!
I've been talking absolute collagen for…
I've been talking absolute collagen for 2 years now and have noticed the difference in my skin hair and nails i would definitely recommend this product
1 July 2026
Reply from Absolute Collagen
Hi Harriet,
We're so thrilled to hear about the positive changes you've experienced in your skin, hair, and nails after two years of using our product! It's wonderful to know you'd recommend it.
Great customer service
My pack always arrives on time never have to wait and never run out.
24 June 2026
Reply from Absolute Collagen
Hi Sandra,
We're so happy to hear that our service consistently meets your expectations for timely deliveries! We appreciate your positive feedback.
Love the product
1 July 2026
Reply from Absolute Collagen
Hi Jo,
Thank you for your feedback! We're so glad that you're enjoying the supplement!
Be careful
Be careful! Cancelled my subscription 6 months ago and they reinstated it without my permission. When I called to complain I was issued with a refund but received no apology and the customer service assistant hung up on me. Terrible business!
1 July 2026
Unprompted review
Reply from Absolute Collagen
Hi Laura,
Thank you for your feedback.
We're so sorry to hear of the circumstances, and assure you that this will be reviewed further. I've requested some additional information to ensure that your account has been cancelled as per your request.
A LITTLE SHOT OF LOVELINESS
The product does exactly what they say
Delivery always on time
Easy to take a break
29 June 2026
Reply from Absolute Collagen
Hi Georgia,
We're so glad to hear our product meets your expectations and that delivery is always on time! Thank you for your feedback!
Reply from Absolute Collagen
We're so happy to hear you're enjoying our product and finding your subscription easy to manage! Your positive feedback means a lot to us.
I have been taking AC Supplement for 7 years
I have been taking AC Supplement for a long time . My main reason was to help my ‘creaky ‘ and aching knees which it has and also my skin has improved.
Customer Support is great and the Absoluters Group Page is so helpful.
19 June 2026
Reply from Absolute Collagen
Hi Brenda,
We're so pleased to hear that our supplement has been beneficial for your knees and that you've noticed an improvement in your skin! It's wonderful to know that our customer support and community group have also been helpful.
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