Abels Moving Services Reviews 

670
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and exceptionally helpful, making the entire process smooth and stress-free. Many highlight the exceptional care taken with belongings, including meticulous packing and protection of items and properties. The overall user experience is frequently described as seamless, efficient, and well-organized, from initial planning to final delivery. Reviewers often mention that the company goes above and beyond, providing comprehensive support and making complex international moves feel simple. This dedication ensures a stress-free experience, with many customers expressing their intent to use the service again.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, friendliness, and... See more

Service

Reviewers mention positive feedback about service, highlighting the professionalism, efficiency, and... See more

Delivery service

Consumers generally report positive experiences with delivery services, highlighting good communication... See more

Quality

Clients share positive opinions on quality, with many reviewers highlighting that furniture and other items... See more

User experience

People report positive experiences with the user experience, describing the entire process as flawless and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Friendly staff, polite and courteous. Nothing is too much trouble. Were able to get us out of trouble after another removal company let us down at short notice. Very appreciative of our efforts... See more

Company replied

Rated 5 out of 5 stars

From start to finish Abels were great, our communication with the team at Head office via Marie - going through the survey process and later with Sue was incredibly clear and easy. The move itse... See more

Company replied

Rated 5 out of 5 stars

The team who moved us were all top class; courteous, helpful and hard-working. They really listened to what we wanted and were prepared to turn their hands to any task. They were mindful of the custom... See more

Company replied

Rated 5 out of 5 stars

Brilliant! Looked after from start to finish, excellent service, nothing too much trouble - ever so friendly and went above and beyond. Looked after our belongings and took great care around both prop... See more

Company replied


Company details

  1. Moving Company
  2. Freight Forwarding Service
  3. Moving and Storage Service
  4. Shipping Company
  5. Storage Facility

About Abels Moving Services

Written by the company

For over 70 years, Abels has been delivering professional removals, relocation and storage services for private individuals, businesses and organisations across the UK and around the world. Our reputation is built on exceptional customer service, meticulous planning and handling every move with the highest levels of care and professionalism.

Whether you're moving locally, relocating across the UK, moving to or from Europe, or planning an international relocation, our experienced team provides a fully managed service tailored to your individual requirements. We handle export and import moves worldwide, offering expert guidance on packing, shipping, customs procedures and destination services to ensure a smooth and stress-free experience.

Our UK removals service covers England, Scotland, Wales and Northern Ireland, including specialist moves to the Scottish Islands, the Isle of Man and the Channel Islands. Every move is supported by a dedicated Customer Services Manager, comprehensive move planning and experienced, security-cleared crews who remain with your move from start to finish.

Our services include professional packing and unpacking, secure storage, specialist handling of fine art, antiques, wine collections and other valuable possessions, as well as move management and concierge services such as handyman, electrical, plumbing and IT support where required.

Alongside residential removals, Abels provides office relocations, commercial moving services, business storage and specialist FF&E (Furniture, Fixtures & Equipment) logistics. We work with organisations across a range of sectors, delivering carefully planned relocation projects with minimal disruption, from corporate offices to hospitality, education, healthcare and retail environments.

Whether you're moving a family home, relocating an entire business, or managing an international project, our experienced team is committed to delivering a seamless, reliable and stress-free moving experience from initial enquiry through to final delivery.


Contact info

4.8

Excellent

TrustScore 5 out of 5

670 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(670)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Seamless service

Seamless service, first class team from start to finish, wouldn’t hesitate to recommend.

23 December 2024
Abels Moving Services logo

Reply from Abels Moving Services

Dear Mrs Gillings,
Thank you so much for taking the time to provide your valued feedback and review. May we wish you a lovely Festive Season and all the best for the New Year.
Kind regards
Neil Pertoldi

Rated 5 out of 5 stars

Professional

Professional, efficient, effective.

6 December 2024
Abels Moving Services logo

Reply from Abels Moving Services

Dear Mr Shellens,
Thank you for your feedback which is appreciate and well received. We wish you all the best for the future and look forward to helping again whenever needed.
Kind regards
Neil Pertoldi

Rated 5 out of 5 stars

Excellent removal company

Abels moved my 87 year old mother when she downsized. They were all lovely people, friendly and helpful from first to last, incredibly flexible over moving dates which we kept changing owing to the unreasonable behaviour of mum’s buyers, totally reliable (responding when they said they would, turning up on time), sensitive to mum’s needs when she got confused about things, very careful, nothing was damaged, nothing was too much trouble when she asked for things to be moved around in her new house. Can’t recommend them too highly.

22 October 2024
Unprompted review
Abels Moving Services logo

Reply from Abels Moving Services

Dear Alice,
Thank you for taking the time to provide your lovely review and kind words which I'm sure the team will really appreciate. I hope your mother settles well into her new home. Wishing you all the very best.
Kind regards
Neil Pertoldi

Rated 5 out of 5 stars

Good communication

Good communication beforehand and hardworking, careful staff on the day.

31 October 2024
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Reply from Abels Moving Services

Dear Mrs Sacks,
Thank you for taking the time to provide your kind words and review, it really is appreciated. Wishing you all the very best for future.
Kind regards
Neil Pertoldi

Rated 5 out of 5 stars

Absolutely brilliant very carefully…Lakhs

Absolutely brilliant very carefully done thank you

3 December 2024
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Reply from Abels Moving Services

Dear Mr Lakhiani,
Thank you for your kind words which are well received and appreciated. We hope you settle quickly into your new home. Thank you for moving with Abels, we look forward to helping you again whenever needed.
Kind regards
Neil Pertoldi

Rated 5 out of 5 stars

Excellent service

4 person team who packed up and the 2 person team who unloaded the van were all excellent. Let me know their arrival time, were on time, very polite, very efficient.

19 November 2024
Abels Moving Services logo

Reply from Abels Moving Services

Dear Joanna,
Thank you for your lovely feedback which is much appreciated and well received. We wish you all the very best for the future and look forward to helping again when needed.
Kind regards
Neil Pertoldi

Rated 5 out of 5 stars

Great service and good communication

Great service and good communication

13 November 2024
Abels Moving Services logo

Reply from Abels Moving Services

Dear Ms Heggie,
Thank you for your lovely feedback. We wish you all the best for the future and hope we can be of service again.
Kind regards
Neil Pertoldi

Rated 4 out of 5 stars

Very kind and efficient staff

Very kind and efficient staff, infact exactly what one wanted.

13 November 2024
Abels Moving Services logo

Reply from Abels Moving Services

Dear Ms Cator,
Thank you for taking the time to provide your review and leaving your lovely comments which will be shared with the moving team. We look forward to helping you again in the future, all the very best.
Kind regards
Neil Pertoldi

Rated 5 out of 5 stars

Great experience!

The Abels team were wonderful from the office team and their communication before and after delivery and the actual delivery team on the two days they were at our home. The delivery team were friendly, helpful, patient and tireless. It was a huge job going up and down three flights of stairs with loads of heavy boxes and furniture. But they maintained their good nature, humor and professionalism throughout.

They took great care putting boxes and furniture in the designated areas and helping to unwrap and clear away debris.

We would happily recommend them or use them again in the future.

21 October 2024
Abels Moving Services logo

Reply from Abels Moving Services

Dear CS,
Thank you so much for your wonderful words which the team will be delighted to receive next week when shared. May we wish you all the very best for the future and hope we can be of service again.
Kind regards
Neil Pertoldi

Rated 5 out of 5 stars

Competent, efficient and friendly

The Abels removal team were very competent, efficient and friendly and took good care of my belongings and fabric of the house at both the old and new addresses.

1 November 2024
Unprompted review
Abels Moving Services logo

Reply from Abels Moving Services

Dear Mr Eccles,
Thank you for taking the time to provide your kind words and review which are most certainly appreciated and will be shared with your moving team shortly. We hope you settle quickly in your new home and look forward to being of service again.
Kind regards
Neil Pertoldi

Rated 5 out of 5 stars

Move London to Paris

Great from start to end. Very professional company from the survey in London to the delivery in Paris. Move with no stress with them !

7 November 2024
Abels Moving Services logo

Reply from Abels Moving Services

Dear Mr Morel,
Thank you for taking the time to provide your lovely feedback which really is appreciated. We wish you all the best for the future and look forward to helping with your next move.
Kind regards
Neil Pertoldi

Rated 5 out of 5 stars

Customer service

Excellent service from the outset planning stage to the unloading of the last box and item of furniture. Communication was very good and our belongings were treated with utmost care.

6 November 2024
Abels Moving Services logo

Reply from Abels Moving Services

Dear Mrs Pritchard,
Thank you for your kind words and review, the whole team will really appreciate your comments. Thank you for your business and we will look forward to helping you again in the future.
Kind regards
Neil Pertoldi

Rated 5 out of 5 stars

Great service all round

Great service all round

30 October 2024
Abels Moving Services logo

Reply from Abels Moving Services

Dear Mr & Mrs Garfoot,
Thank you for your review and nice comment, its really appreciated. We wish you all the best for the future and to being of service again.
Kind regards
Neil Pertoldi

Rated 5 out of 5 stars

Cambridge to Wiltshire

The team arrived on time, maybe even slightly early. Team was clear about the process and brought noticeable energy to the unloading. Receiving my goods after some time in storage, I was reminded of how well packaged my goods were. Great experience start to finish.

5 November 2024
Abels Moving Services logo

Reply from Abels Moving Services

Dear Mr Eversman,
Thank you for taking the time to provide your feedback which is very much appreciated. We thank you for your business and look forward to helping again whenever needed, until then, we wish to all the very best for the future.
Kind regards
Neil Pertoldi

Rated 5 out of 5 stars

the packing teams are great

I want to send everyone a big thank you for getting all my books, shelves and furniture to Vietnam in one piece. Well, many many pieces (items) but nothing broken, all in good order. Thanks to the packing teams especially - they guys in Nottingham, and the unpackers in Ho Chi Minh City - all great, super efficient, and fast.

Shout out to Phuong, Jayne and Phil -yaaay!

4 November 2024
Abels Moving Services logo

Reply from Abels Moving Services

Dear John,
Thank you for your wonderful feedback which is hugely appreciated. The team will be delighted to read your comments. We hope you settle quickly into life in Vietnam. If you need to move back to the UK or elsewhere, we'd be happy to help.
Kind regards
Neil Pertoldi

Rated 5 out of 5 stars

Great service

Great service

24 October 2024
Abels Moving Services logo

Reply from Abels Moving Services

Dear Mr Sherratt,
Thank you for your review, much appreciated.
Kind regards
Neil Pertoldi

Rated 5 out of 5 stars

Great team and Great Service

The team in the office were very helpful and patient.
The two guys that came to pack up paintings were friendly professional , tidy and very efficient and exceeded my expectations.

30 September 2024
Abels Moving Services logo

Reply from Abels Moving Services

Dear Trish,
Thank you for your kind words about the office and moving team. I'm certain these will be very much appreciated. We look forward to being of service in the future, whenever needed.
Kind regards
Neil Pertoldi

Rated 5 out of 5 stars

Very careful and courteous service

Very careful and courteous service. The team were most considerate of our home and possessions, and took the time needed to unpack and position our belongings. We were impressed that we were not tired at the end of the delivery process, but instead felt 'at home' and comfortable.

4 October 2024
Unprompted review
Abels Moving Services logo

Reply from Abels Moving Services

Dear Sian,
Thank you for taking the time to provide your lovely feedback and review which will be appreciated by your moving team. We will look forward to helping you move again whenever you need us.
Kind regards
Neil Pertoldi

Rated 5 out of 5 stars

From the initial visit for quotation to…

From the initial visit for quotation to the final loading of the vans, the process has been very smooth. Complicated issues like an intricate chandelier and a grand piano presented no problems and Abels managed a stressful time for us impeccably.

1 October 2024
Abels Moving Services logo

Reply from Abels Moving Services

Dear Neil,
My apology for a delayed reply. Thank you for moving with Abels and these kind words which are well received and appreciated. We wish you all the best for the future and look forward to helping you again when needed.
Kind regards
Neil Pertoldi

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