Friendly staff, polite and courteous. Nothing is too much trouble. Were able to get us out of trouble after another removal company let us down at short notice. Very appreciative of our efforts... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
For over 70 years, Abels has been delivering professional removals, relocation and storage services for private individuals, businesses and organisations across the UK and around the world. Our reputation is built on exceptional customer service, meticulous planning and handling every move with the highest levels of care and professionalism.
Whether you're moving locally, relocating across the UK, moving to or from Europe, or planning an international relocation, our experienced team provides a fully managed service tailored to your individual requirements. We handle export and import moves worldwide, offering expert guidance on packing, shipping, customs procedures and destination services to ensure a smooth and stress-free experience.
Our UK removals service covers England, Scotland, Wales and Northern Ireland, including specialist moves to the Scottish Islands, the Isle of Man and the Channel Islands. Every move is supported by a dedicated Customer Services Manager, comprehensive move planning and experienced, security-cleared crews who remain with your move from start to finish.
Our services include professional packing and unpacking, secure storage, specialist handling of fine art, antiques, wine collections and other valuable possessions, as well as move management and concierge services such as handyman, electrical, plumbing and IT support where required.
Alongside residential removals, Abels provides office relocations, commercial moving services, business storage and specialist FF&E (Furniture, Fixtures & Equipment) logistics. We work with organisations across a range of sectors, delivering carefully planned relocation projects with minimal disruption, from corporate offices to hospitality, education, healthcare and retail environments.
Whether you're moving a family home, relocating an entire business, or managing an international project, our experienced team is committed to delivering a seamless, reliable and stress-free moving experience from initial enquiry through to final delivery.
Wimbledon Avenue, IP27 0NZ, Brandon, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
From planning, remote estimation and scheduling through to removals, storage and delivery, one unified team gave us excellent, professional service. Many thanks to all for making our life so much easier.

Reply from Abels Moving Services
Abel’s are a fantastic company and we highly recommend. From the first email to unloading the last box it was a brilliant experience and the team led by Dan went over and above to help in a polite and professional way. A huge thank you to Marie and Jade as well who helped make it all possible with all the paperwork involved in moving abroad. An absolute pleasure to work with Abel’s

Reply from Abels Moving Services
The staff were professional and friendly. They kept me informed at each stage of the process. They gave me ample warning of any action that needed to be taken and the delivery date of my goods. And, responded swiftly on communications.

Reply from Abels Moving Services
Our move, in several stages, was excellent. Both Abel’s and Bishops Move teams were very well organised and professional, and Abel’s accommodated various challenges efficiently and courteously. Deserved 5stars! Unfortunately we have been left with a huge volume of packing materials. Requests for collection have been ignored by both companies to our disappointment and great inconvenience. A brilliant job but not quite completed.

Reply from Abels Moving Services
Great packing team, prompt response and good communication throughout. Everything arrived in good order and was expertly delivered by the local agent.

Reply from Abels Moving Services
Reassuringly competent and efficient.
Abel’s care and attention to detail was outstanding. These guys really know their stuff and take pride in their work.

Reply from Abels Moving Services
They promise a high quality service but in our case we found them disappointing . We found their packing was poor and a number items in different boxes were damaged and although covered by insurance the process was arduous and the insurance money does not really adequately replace the loss of treasured keepsakes. The response to our complaints was in our opinion surprisingly poor. . Although they initially apologised profusely they became defensive . We have just given up trying to get what we regard as reasonable restitution .
We will not recommend them .
PS
The matter did go to a mediation and the award to us was accepted

Reply from Abels Moving Services
Experience made easy from start to storage. The guys were respectful and were reassuring.
Hoping the next part of the journey, from storage to next home will be just as good.

Reply from Abels Moving Services
Really experienced team and wonderfully professional service. Would highly recommend.

Reply from Abels Moving Services
The team we had throughout our move (which was managed across a number of days given complexity on our side) were truly excellent. Friendly despite many stairs, a lot of furniture and some typical London setbacks around parking. Russell, Gary, Dan and all of the guys were a pleasure to work with and I’d recommend again, 10/10.

Reply from Abels Moving Services
Very professional & courteous crews on both sides of our move. The home office was very communicative & provided excellent support as we had to make a few changes. Well done.
They broke ceramics and glass, dented art, damaged new walls, broke wood furnishings and pushed a heavy cabinet across the room with a newly laid floor, putting a long, deep scratch in it. They packed heavy things on top of house plants, which they took several days to move, killing most of them. They said it wasn't their problem. Twice as expensive as other movers, like Cadogan Tate and Britannia, and twice as careless. I was the liaison with the office and reported the damage throughout the move, keeping the office up to date. They then asked my husband, who had no knowledge of the situation, to sign a document, which they say in retrospect was a damage report. The only response I've had from the office is boilerplate language. Careless as well as unethical.

Reply from Abels Moving Services
Moving after 25 years and downsizing was certainly an upheaval. Abels rose to the challenge and got me through it as painlessly as possible. The same team took me from packing to delivery in my new home. They were all charming, efficient and worked tirelessly to achieve a successful outcome. I would definitely recommend the company to family and friends.

Reply from Abels Moving Services
Fantastic service - highly recommended
We recently used Abels, again, for a move and they continue to be the best in the business. Prompt, courteous, professional, hardworking, careful and a pleasure to have with you on what is always a stressful day - a house move. I can't recommend them highly enough. Very satisfied customer!

Reply from Abels Moving Services
Abel’s provided a great service from beginning to end. We had a glitch over delivery times but the team doing the packing loading and delivery bent over backwards to make it work for us. They really made a difference to our move and we can’t thank them enough for their efforts.
We would still highly recommend Abel’s for removals as they were so much better than any other company we have used in the past

Reply from Abels Moving Services
The return of the entire contents of our flat was handled in one day by the most incredible team. They continually went out of their way to be helpful, whilst being very efficient in bringing up boxes and furniture items and placing them where we wanted them, courteous, respectful and friendly. I was very particular about ensuring floor protector pads on the heavy furniture... and the team worked with us to make sure everything was done correctly. They were very patient and were very respectful of our property.
We had John, Sean, Sol and Sam on the job that day... and I cannot commend them highly enough. Utterly first class job and a great team.

Reply from Abels Moving Services
Abel’s Moving Services did just that!!!!
They provided a Moving Service of the highest standards…..from the 11th Floor of an Apartment Building in Central London to a little country village in Norfolk, whilst overcoming logistical difficulties with the highest professional standards.

Reply from Abels Moving Services
I decided to go with Abels for my UK-Belgium move due to their great reviews on here, and I wasn't disappointed.
Particular things to note:
- the good communication and follow-up of the admin staff. Particular mention to Jade in the office.
- really great and safe packing. I've moved some eight times before so I know good packing when I see it.
- friendliness, competence and good humour of the packing crew.

Reply from Abels Moving Services
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.