The AA Warranty Reviews 

We haven been an AA Warranty dealer for a number of years now, supplying AA Warranties to our customers when they purchase a used car from us.
The AA warranty plans are provided on behalf of the AA and hosted by the team at Opteven, and I must pay tribute to their professional approach to our customers peace of mind and sort out any issues quickly and efficiently.
I would like to mention in particular our area manager Paul Dunk and his team who are always very helpful and go above and beyond to help customers and dealer’s alike. Well done people keep up the good work !
SVS CAR SALES
CHEADLE HULME SK8 5EU

Stephen Bigger was a great help when sorting out my warranty I would highly recommend.

Great to deal with Steven Bigger, very helpful

Great service and very easy to work with. Steven bigger made the process very easy.

Thanks again

We have been using the AA for our extended warranties for the past 6 months or so. Their pricing is fair, claims process seamless and our account manager Steven Bigger is great, any questions or queries he is always more than happy to help.

I’ve had a really positive experience working with the AA Warranty and working with Katrina. The process has been straightforward every time communication has been clear, and everything is always handled professionally from start to finish.
Katrina has been especially helpful throughout – always responsive, friendly, and willing to go the extra mile to make sure everything runs smoothly. That level of service really makes a difference.
It gives great peace of mind knowing there’s solid cover in place for our customers especially when unexpected issues arise. Overall, a reliable warranty service that I’d happily recommend to others 👍

As a car dealership committed to offering the best protection and service for our customers, we are always on the lookout for reliable warranty providers, and AA Warranty has truly delivered. Their range of coverage options has given our clients peace of mind knowing their vehicles are in good hands.
A special shout-out goes to our account representative, Anthony. From the very first interaction, Anthony has been a huge asset to our business. He is knowledgeable, professional, and always available to answer any questions or concerns we have. Whether it’s clarifying policy details or helping us navigate the finer points of warranty packages, Anthony is prompt and efficient—he truly makes the process smooth for both us and our customers.
We highly recommend AA Warranty to anyone in the car sales industry looking for a trusted partner. With the outstanding support from Anthony and the comprehensive warranty options they provide, we know our customers are covered and well taken care of.
Thank you, AA Warranty, and especially Anthony, for making our job easier and providing excellent service!

Great company to work with, Katrina is excellent who is always helpful and nothing is ever a problem

Absolute waste of money - asked to speak to managment as the 2 people id spoken to had told me different things, to then have the manager come on and phone and talk to me in a baby voice, trying to patronise me, absolute joke of a company. Already knew the fault, but made me pay £170 for a diagnostics to decline my claim even though states electronics, do not buy - unfortunetly i paid for 18 months warranty with these clowns, what a waste of money.

We use AA warranties on our cars - easy to set up great value and Katrina our rep is absolutely lovely and brilliant at her job!

Great warranty company, very easy to work with. We deal with Ian Wilkinson, he is very informative, friendly and professional. Overall just a very good, solid company!

We have been working with AA warranties for some time now and get such positive feedback from customers - not only does it give them reassurance but so much is covered and they actually pay out! From a dealers perspective it’s fantastic, the portal is user friendly and our account manager Simon is fantastic, nothing is ever too much!

Scam of a warranty.
Got faulty electric mirrors they won't replace.
Won't replace wing mirrors as they haven't "fully broken". As they still work half the time. The garage confirmed they need replacing but because they still move sometimes the warranty won't cover it.
The wing mirrors don't even move all the way which they don't even seem to care about.
Took ages to get into a garage as well.
Avoid this warranty at all costs. Do not buy it or let a salesman sell it to you as a good warranty for a car purchase.

We are very pleased with AA Warranty especially our Rep Gary who has been first class. Our customers also appear pleased with the AA Branded Warranty which is a great confidence and peace of mind going forward. We would recomend AA Waranty for everyone in the Trade.

Took out a 12 month warranty in November from the dealership where I purchased my new car,unfortunately my car was stolen in February. Called AA warranty explaining what had happened,that I no longer owned the car. I asked if I could transfer the warranty over to my new vehicle. Person on the line said it would have to be cancelled, no transfer option, no part refund as it had been over 28 days and I couldn't change my mind. I didn't change my mind, my car was stolen. Feel disappointed and let down by such a large company.

Bought a faulty car

Bought a faulty car from an AA dealership so let me walk you through what happens when a dealer DOESN’T stick to their dealer promise.

I wanted to return a vehicle that was not fit for purpose, dealer refused which was insane. I came from NI to England to buy a car and never again. Can’t take dealer to court because of NI address and different county court system which is an absolute joke by itself however the AA have done very little to help too. God bless the mediators because the AA’s setup is shocking. What happens to a dealer in this instance? I’ve got £5000 worth of repairs on a car I bought for £9000. The AA could only mediate which involved calling everyday and never getting a response from the dealer so they ‘investigate’ only for the dealer to keep selling vehicles under this bullshit AA promise. The whole thing has given me a warped vision of our courts system for a start and the AA. Disaster from start to finish.

We have always had a great experience with the AA. Our customers recognise them as a reputable warranty company. Our representative, Simon has always been helpful whenever we’ve needed him with any of our enquiries. Highly recommended.

I would highly recommend AA. The sales team is excellent, offering fair pricing. The Customer Care team was honest, responsive, and very helpful.

The payout was also extremely fast, at least in our case. A special thank you to Shani for the great support. Keep up the excellent work.

I would definitely recommend them to anyone looking for additional peace of mind.

We have been using AA warranty's for the lat 5 years and have been very pleased with the excellent service we have received from Gary our area manager.
Our customers feel confident having a recognised and trusted AA Branded warranty and we have faith knowing our customers are in good hands.