Compétitive price and 2 day test pack delivered. But no email received for pin no. An hour wait on line in queue on téléphone for help but agent quickly sorted inputting pin code for me and so poste... See more
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See what reviewers are saying
Where can you find a Covid Laboratory who will make instant changes to certificates when your clients cannot even remember their emails or date of birth correctly! I cannot thank this team enough for... See more
Very happy with this service. Was concerned about delay in getting results but after emailing them found out that PCR test kit was still in transit due to Royal Mail New Year holidays. On their recei... See more
Great so far… put the wrong date of arrival to the UK on our PCR test request, and processed it. When I noticed what I had done, I panicked like hell - there are four of us! This is the first time I’... See more
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I really appreciate serive from a1lab…
I really appreciate serive from a1lab and very corporate staff and always help me even after work hour
I will be delighted if I never have to…
I will be delighted if I never have to use this or any other testing company again.
result link don't work
I received an email containing a link to download the results of my Day 2 test. Unfortunately the link did not work.
It ia a very easy company to recommend
It ia a very easy company to recommend, especially for travellers. We received our kits on time and got the results within 24 hours on weekend. The customer service was superb. Swift replies
I highly recommend this company
I highly recommend this company, their customer service is premier. Communication is swift, concise and easy to understand.
I was impressed and highly recommend this company. I will definitely utilize their service again.
good service
Excellent service and professional team…
Excellent service and professional team .
When I forgot to activate the 8 day test kit , they act in a professional manner and with my details activate the kit via e-mail for me .
The fast response and extremely…
The fast response and extremely helpfulness from this company is exceptional
I had to contact them to change my flight details twice and they were very helpful and polite in doing so.
The test arrived promptly also which put my mind at ease
I'd recommend using to anyone
Professional team
Excellent service
Excellent service . I arrived back from the US on a Thursday. The 2- day test was waiting for me. I sent it off Thursday afternoon and received the result the next day. The most difficult part of taking the test was making the flat cardboard into a neat box to hold the phial!!
Very understanding and cooperative…
Very understanding and cooperative people.
I received an email containing a link to download the results of my Day 2 test. Unfortunately the link did not work. I contacted the lab and the results were emailed to me within minutes!
Thank you A1lab.
Terrible
Terrible, we did not choose the Lab, it was actually used by the company we booked through which was Allhealthcare.co.uk.
They actually gave us a false positive, after we did not activate the first kit on time. Then we asked them to kindly allow us to see the results online. Their system did not allow us to do so, they changed the password and still we weren't able to see it.
Although they politely replied to our complain, as we confirmed negative results with 2 external companies, they did not actually make it any easier for day 5 and day 8 test to release. Still stuck at home, all due to their inability to deal with customers requests properly. At the end they used the same password which was unsupported by European/british keyboards and did not work. It isn't possible to see the results, at the cost of a lot of money, time and freedom.
Avoid them at all costs, check the companies that work with them before doing your booking, as you don't necessarily choose them, they partner other companies.
Very good kit
Very good kit. Tubes clearly mentioned as Day 2 and Day 8. Good and professional service
Great and smooth service
Great and smooth service.
I've ordered day2 and day8 PCR tests last minute. Tests arrived on time. Also, emailed 24/7 support as I forgot to note PCR ref to register the kit. Guys reached back in 15 mins and set all up.
10/10, recommend to all
Satisfied and excellent
I got my results in less than 24 hours
I got my results in less than 24 hours! Maybe in 7 hours only 😍 plus i got some enquiries and i got quick a reply back by email.
Excellent job
DAY 2 PCR
Test results received in just over 24 hours. Excellent, speedy service !
Excellent service
Fantastic service! Results came back quickly; however, I could not download the form. I sent them an e-mail and, even though it was after 9PM, received a reply - and my results!. Very well done A1 lab and thank you :)
Easy to use and fast service!
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