I really wish I stayed away from this company. I played roulette for a couple of days and made a big win when it was time to withdraw the winning they were held the transaction with no communication... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
As with so many other reviews I won £150 but was the asked to confirm who I was ( never asked before I made my deposit) the link they send doesn’t work so £150. Down the drain and good luck with their... See more
Someone please report this casino and get them looked into. They take deposit kick you off mid game no explanation ask you to send bank statment and photo I.d chat is impossible to speak to anyone as... See more
I have officially joined the team of reviewers, what a farce 888 is on. I won the platinum price on jackpot drop, but couldn't see reflected in my balance, so played a few more spins to see if it will... See more
Company details
Information provided by various external sources
Established in 1997, 888casino has quickly become the world’s largest online gaming venue, with a tremendous 25 million players passing through 888casino's doors since its launch. Our goal is to provide players with a world-class gaming experience. We pride ourselves on generous bonus schemes and promotions that are continually being modified, according to our players’ needs. It really is first-class care all the way with the award winning 888casino…come and play to see for yourself…
Contact info
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Pending documents and withdrawal
I have been waiting over 2 weeks now for a simple $100 withdrawal that is stuck in processing. I have contacted customer service but they respond with the same BS "I have forwarded your email to the relevant department" they never respond. After initially requesting the $100 payout i was told to confirm my bank statement and ID, which I did but they are yet to email me back about my documents being processed. This is absolutely the WORST online casino out there. Customer service is completely useless, I cant believe these crooks are still operating with a license in my province. Extremely frustrating.
Made a account topped it up started…
Made a account topped it up started playing my game no problems got on a bonus was in my 4th spin out of 10 and won £378 up to this point I was logged out and my account was blocked
I enjoyed my play but
I enjoyed my play. I am a bit worried now about withdrawl. I was reading their policy and as soon as i came to my docs must be notarized i kind of feel i made a mistake. We will see how it goes. I feel if you interac fund they should be interac back to that same method no questions. Makes no sense why all this documentation is required
I have used this website for over 2…
I have used this website for over 2 years never had a problem withdrawing.
Until 3 months ago when, I won 60 pound i withdrew 59. I waited 3 days then was asked to upload my id and a copy of my bank card and statement showing the transaction for 888 casino of the card I used to to up with.
I sent i them then I was asked to send copies of the outher card I had used I explained that I dont have them cards as thay are closed.
Still 3 months later I'm still waiting. Now I cant even get on my account
On your free daily wish why don't you…
On your free daily wish why don't you just leave 4/2/ no win because that's,all you ever get. DONT TELL ME ITS RANDOM.
I play 888casino and I used the wire…
I play 888casino and I used the wire transfer withdrawal all the agents told me 4-8 business days and I will receive the money but it’s 10business days until now still waiting my money I don’t know what happened to my money it’s only 307 canadian dollars I dont recommend this app. Until now still waiting to my money. There’s no proof that they are real. Hopefully I got my money back as soon as possible
AVOID THIS SITE
AVOID THIS SITE
If i could give it 0 star i would. Went to withdraw my winnings, told me i had to wait 3 days for process as it was via apple pay nothing recieved after a week. Only way to contact is via webchat, i literally got passed through to 7 agents who kept asking me the same details and asked to upload I.D. Did not resolve after chatting for well over an hour, told me they could not help and that my issue had been passed over to another dept and to wait for an email. Upon registering i got a bonus offer of 100 free spins after depositing £10 and won a grand total of about £2.40. The only winner here is 888casino.
Its now April 2 2026 still no evidence
Its now April 2 2026. Won 1.26 million March 16 2026. I have my account statements and game logs and other data 888 has sent me. They claim the 47k was credited to my account and was not won legitimately. There is no 47k added to my account at anytime in the past 3 yrs and definitely no the day of march 16 2026. 3:19 am mountain standard time i took my first spin that early morning. Played for 3 hrs. About 1 hr in i started hitting jackpots. 1 hr later inwas up 1.32 million. Then I spun for another hr losing 64k back to the casino before attempting to cash out 50k. For some reason i was only allowed to cash out 47k. So at 4:38 am I withdraw 47k. At 7:10 am I checked to see if the 47k went through , still in process. So I screen shot that. March 22 i recieve the game logs. Where there is a 47 k withdraw about 6 spins into my session my balance was at 179k went down to 122k. I thought that was odd. So I go to the safe cashier where it shows a 47k reversal at 02:11 uk time march 16 2026m. Well being there is a 8 hr tike difference. That would mean in alberta it was still march 15 2026 about 4 p.m. so it has my withdraw at 4:38am and a reversal of that 47k at 02:11 UK time. So there is a phantom 47k withdraw. Being i am in canada the diamond prize was 85,703.77.. which is 47k in the united kingdom. All I know is a forensic analysis of the game logs that I had done say that all my wins were in line with a hot pay streak of a machine. No rng failure , no error codes. A 47k withdraw at an impossible time that completely fabricated as it does not have a actio. I.d number . And 1.26 million dollars missing from my balance. Still today my case was with the relevant team then the responsible team and no the speciality team. They all say there was a error . And I ask to see the evidence of the error and am told take our word on it , trust us it happend. And I say sorry thats unacceptable and not satisfactory. Anyways just an up date.
Nearly £1000 last 3 days £2 stake max…
Nearly £1000 last 3 days £2 stake max win £80 the way it spin it look like always pick for you don’t spin it jumps it looks good and then juts go mad it’s s…t don’t play trust I lost£1000 best bonus £80
This casino is scam
This casino is scam
They pay you out 2 or 3 times but if you win big they close your account and never give you anything
Be very careful using 888 Casino.
Be very careful using 888 Casino.
I was paid out winnings, used the money in good faith, and was later told it was a “glitch” and that I now owe it back. (They returned the rest the larger amount amount back into the gaming accoun) I do not have the money that they aloud me to bank and this has caused serious stress.
I have Multiple Sclerosis , yet I’ve been put under pressure over this situation. The lack of clear communication and support has made it even worse. (Also had a phone call from a number that was based in Bristol asking money back?!)
This doesn’t feel fair at all. Once they’ve paid out, they shouldn’t be chasing vulnerable customers to return money.
I won’t be using them again.
So I won the 47000 on Monday 16 March…
So I won the 47000 on Monday 16 March aswell tried to withdraw my account got temporarily suspended while they investigate what they say was a glitch. My account then got access again with the 47000 gone from my balance . So I started to question them again via live chat and asked for all valid proof to be sent to me or I would be taking case further to gambling commission and legal action if needed . Then boom kicked off live chat and account to discover it is now suspended again and still being investigated according to them even though I have screenshots of live chat telling me it has all been concluded and my jackpot drop was a game malfunction, all sounds a bit strange and suspicious to me !
Worst casino ever I won 85845.52 $…
888 Casino. Worst casino ever I won 85845.52 $ fair and square two weeks ago and they refuse to paid me saying there was a glitch with the bonus server / machine so they won't pay and they never give me proof of that convinient glitch and they just send you the same email over and over for answer to my question . They are a ripe off dishonest thief casino don't waist your money there they wont paid you if you win big amount
It is really hard to win using this…
It is really hard to win using this company , It has been compromised and rigged so you don't go above your deposit . This company is a joke , However #Quick Help.. has been the best alternative so far. They offer good service and steady p2p earn pay .
Played on 888 casino for almost 10…
Played on 888 casino for almost 10 years. WORST CASINO ONLINE EASILY. WHATEVER RTP number they say they have, whatever security and fairness they say they provide is bs. Play it for yourself for a few days/weeks and you'll see you find it impossible to win at. Not like other casino's where you can at least win something big, or win here and there. 888 never lets your account to win at all. Save your money and find a different casino. Longtime member from 888 done with the platform now.
READ THE REVIEWS!!
This website is nothing but a con. From a genuine player, please believe you will NEVER win more than you put in. You can bet as much or as little as you want and no matter how many times you hit a bonus IF you are lucky, you will never ever win big and even then, you can spin and spin and spin and most of those bonuses will never actually activate. Avoid at all costs
Worst betting and gaming service I have used.
Horrible, avoid. Delay your withdrawal for no valid reason for days. Customer service impossible to get hold of. Only have live chat available, made a point of seeing how it would take 6 hours waiting before agent came on. They worst if everything. Don't ruin you day by using these.
888 casino 47k win
My partner won 47k on monday morning around 9.30am.
Withdrew instantly. Screenshot evidence of this and it showing pending... then the site went down for hours and reversed the 47,000 back. Next morning account is "temporarily disabled" managed to go through the cashflow sign in and balance 0!!!
Live chat is useless. No contact number to call... 4 days and the only email he had was the confirmation of 47,000 withdrawal
There is quite a lot of us it seems that won the wheel drop jackpot, regardless of a glitch or whatever has happened, they should pay out.
They probably make a hell of a lot more in a day anyway and can't imagine it being good for their reputation when everyone starts going to social media and ombudsman...
Disgusting how vague they are being.
Why is there nothing online or an announcement on their website if it was a malfunction or glitch... it was 4 days ago. Customer service is shocking.
Good site
Ive been a playing on 888 casino a year now and ive won a lot on the slots, im waiting to withdraw 22k from 5 euro spins and im hoping theres no issue with withdrawal, never had any issue before with anything except the gameplay is a bit slow but overall its good and trustworthy, same as any game theres hot and cold times.
Do not play on this site really bad…
Do not play on this site really bad they only pay out if its small amounts went to withdraw 900 pound and they closed my account down but read other reviews there worse then mine DO NOT WASTE YOUR MONEY
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








