888casino Reviews 

2,988
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Do not use this online scammer of a casino. I deposited $200 and didn't even wager a single cent. I requested a withdrawal on Aug.5, 2026 and their policy states that it'll take around 2-4 business da... See more

Rated 1 out of 5 stars

I really wish I stayed away from this company. I played roulette for a couple of days and made a big win when it was time to withdraw the winning they were held the transaction with no communication... See more

Rated 1 out of 5 stars

As with so many other reviews I won £150 but was the asked to confirm who I was ( never asked before I made my deposit) the link they send doesn’t work so £150. Down the drain and good luck with their... See more

Rated 1 out of 5 stars

Someone please report this casino and get them looked into. They take deposit kick you off mid game no explanation ask you to send bank statment and photo I.d chat is impossible to speak to anyone as... See more

Company details

  1. Casino

Information provided by various external sources

Established in 1997, 888casino has quickly become the world’s largest online gaming venue, with a tremendous 25 million players passing through 888casino's doors since its launch. Our goal is to provide players with a world-class gaming experience. We pride ourselves on generous bonus schemes and promotions that are continually being modified, according to our players’ needs. It really is first-class care all the way with the award winning 888casino…come and play to see for yourself…


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1.3

Bad

TrustScore 1.5 out of 5

3K reviews

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No recent history of asking for reviews

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1.3

All reviews

(2,988)

514 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

888 Casino has been one of the most…

888 Casino has been one of the most frustrating experiences I’ve had with an online casino. When they take your deposits, everything works instantly and nobody asks questions. But the moment you try to withdraw your winnings, suddenly there are endless excuses, delays, and unnecessary verification requests.

I provided the documents they asked for, contacted support multiple times, and still only received generic responses with no real explanation or solution. It feels like they make withdrawals intentionally difficult while happily accepting deposits without hesitation.

Very disappointing customer service and a terrible experience overall. Players should be aware of how differently withdrawals are treated compared to deposits.

7 May 2026
Unprompted review
Rated 1 out of 5 stars

Don’t play on the this gaming site

After a month after I requested withdrawl I still don’t have my money? I’ve been asked repeatedly for documents over and over again. Including tax return! Don’t ever play on this gaming site, they are scammers. And some people just say this because they don’t win but that is not the case with this site. I won over $10,000 and of course I want to withdraw because I know I would continue to play and haven’t seen the money!! No valid response and no legit phone number. Beware! I don’t want anyone else to be scammed

7 April 2026
Unprompted review
Rated 1 out of 5 stars

Absolute joke of an app don't know why…

Absolute joke of an app don't know why I bothered to download and sign up for it deposited £50 and won £500 had to wait a day for my money to go into my account which is ridiculous as when ever I play foxy bingo and lottomart and tombola my withdrawal is always in my account within a few seconds and that bonus wheel is crap always lands on no win every time

10 May 2026
Unprompted review
Rated 1 out of 5 stars

0 stars for these predators

0 stars. Payouts are so minimal, nothing over $8 on $1 spins. Took $300 from me happily and had no win of any significance. I decided to self exclude and that was like jumping olympic hurdles. Predatory af. Total scam.

9 May 2026
Unprompted review
Rated 1 out of 5 stars

STAY AWAY FROM 888 CASINO

If I could give this company 0 stars I would.
Essentially what they’re doing is theft, not giving people their withdrawals, delaying, asking for the same piece of ID 7 times, closing my account before I’ve been given my money.

Unfortunately they picked the wrong person because I will take things to lawyers and I will see them in court should they not give me my money back.

They shouldn’t be able to keep people’s money like this, it’s absolutely disgusting.

Please be warned - DO NOT use this casino.

8 May 2026
Unprompted review
Rated 1 out of 5 stars

Crooks DO NOT DEPOSIT into this scummy…

Crooks DO NOT DEPOSIT into this scummy app they will rob you blind on there own 888 brand live blackjack dealer winning multiple hands in a row smirking while you lose money and the customer service is shocking left waiting ages to verify a document to withdraw my winnings end up gambling the money go elsewhere avoid like the plague 🤢

5 May 2026
Unprompted review
Rated 1 out of 5 stars

They conned me out off over 300thousand…

They conned me out off over 300thousand pounds,they said there was a fualt and i shouldnt have won this money,they still are withholding my funds.i want to disgrace these conmen publicly.ive no chance off getting my money now.

12 March 2026
Unprompted review
Rated 1 out of 5 stars

Wish I had read more reviews before…

UPDATE: It's now been 18 days and still haven't received my withdrawal. Absolute SCAM.

Wish I had read more reviews before signing up. I've been waiting 3 days for my withdrawal - customer support is useless. Avoid.

3 May 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely rubbish dreadful diabolical…

Absolutely rubbish dreadful diabolical service.

Could not organise a certain event in a certain venue. Chat service is as much use as chocolate teapot. Most of the links on the so called help page don't work and there is no clear email address to contact them at. They recently emailed me and asked me to reply - from a 'no reply' email address! They actually wanted me to send them FINANCIAL details/bank statements to check affordability. Image! They expect me to trust them with my bank details and personal financial information. I wouldn't trust them with a burnt out match. Don't use, ever.

27 April 2026
Unprompted review
Rated 1 out of 5 stars

Worseeeeeee casino ever 100 free spins…

Worseeeeeee casino ever 100 free spins got only £1 this is all automated spend £40 with 0 profits , withdrawn £17 as I didnet want to spend no more on this crap and Jude was very stupid rude but when I said something saying I was rude don’t waste ur money am waiting for my withdraw over 13 hours and it says appl pay is immediately withdrawn but nothing

24 April 2026
Unprompted review
Rated 1 out of 5 stars

Rubbish

Rubbish, spend £80 on slots no bonuses at all only £2 or under wins. Never been on a worse casino app. Very disappointing

23 April 2026
Unprompted review
Rated 1 out of 5 stars

How is it possible on the daily free…

How is it possible on the daily free spin the wheel to not win anything for over 2 weeks with there being only a 1 in 9 chance of not winning each time it's spun.
Odds are that happening naturally are in the billions!

20 April 2026
Unprompted review
Rated 1 out of 5 stars

I started gambling while on holiday and…

I started gambling while on holiday and now I can't draw my money out because they set my country of origin to Hungary but I don't own a Hungarian card so I can't get my money back out... Why let me put money in with a British card and then say no to taking it out of that exact same card... Plus they refuse to accept my band new passport as proof of ID.

19 April 2026
Unprompted review
Rated 1 out of 5 stars

Please please avoid

Please please avoid. I deposited on 22/12/25 won £800 and the funds have been holded ever since. Account closed . Chats are rude . Ive sent 167 emails to only 2 replies . Absolutely avoid. Also spoke to someone called jude today 17/04/2026 who called me and i quote ‘a problem gambler’ for chasing my own money. Anyway its been reported and advised to take this to court. I have the evidence of jude calling me name on chat.

22 December 2025
Unprompted review
Rated 2 out of 5 stars

12 days of silence - £9,160 withdrawal ignored (ID: 818040762)

I am a fully verified customer waiting 12 days for a £9,160 withdrawal (Ref: 934894525148). Despite my history of successful instant withdrawals, 888casino is now ignoring all my emails.
​They are in breach of their own Withdrawal Policy which states verification issues should be addressed within 7 days. I have received NO requests for documents.
​Official dispute filed with eCOGRA. I have all screenshots as evidence of this bad faith delay. Process my payment immediately.
Updated (17/04/2026): the full amount of £9160 was paid (after 14 days of waiting)

3 April 2026
Unprompted review

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