80s Casual Classics Reviews 

1,401
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 243 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the brilliant selection of high-quality clothing and footwear, often highlighting specific items as well-made and comfortable. The exceptional service, with helpful staff and quick responses, along with an easy ordering process and fast, hassle-free delivery, is frequently commended. However, some customers noted product quality issues, such as items shrinking or showing poor material after washing. Others experienced unhelpful customer support regarding returns or missing parcels, and problems with third-party couriers.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing delight and satisfaction with the... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently praising the excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and prompt... See more

Service

Customers had positive experiences with service, often describing it as fantastic, excellent, and top-notch,... See more

Order

Customers consistently note positive experiences with order, praising the ease of ordering and the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used this website for the first time recently, when i received the goods they were a bit snug so i contacted the company to ask for bigger sizes. Received a reply within a few hours and within a few d... See more

Rated 5 out of 5 stars

Recently brought a new jacket in the new year sale, from 80s casual classics, I've bought many items over the years, either online or from one of the stores and its always been hassle free and straigh... See more

Rated 5 out of 5 stars

Had to exchange an item due to being too big. Rang the service team who were happy to swap them out and even though the other item was slightly more expensive, they were happy to send without asking f... See more

Rated 5 out of 5 stars

I have been shopping at 80s casuals for years now and has become my guilty pleasure. As a kid growing up in the 80s I couldn't afford all the old logos so am making up for it now. I have always had go... See more


Company details

  1. Men's Clothing Store

Written by the company

A website that has lead the revival of many Heritage brands from 70s, 80s,90s since inception 2006 and built a strong like minded customer base with some love of nostalgic styles. Years on the website has been developed with and for its customers we wont stand still and whilst based on classic 80s Origins we look to establish much loved classics from the past decades all in all we offer a unique mix and experience.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 70% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(1,401)

238 reviews in the last 12 months

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Rated 1 out of 5 stars

Just lately

Just lately, the quality and service has gone downhill. I've just bought a couple of Sergio tacchini Orion T shirts. After being told to size up because they were slim fit, I had to return because it was hanging off me. The girl I spoke to was wrong and they weren't slim fit or even advertised as slim fit. The two replacement t shirts both had marks on but I panicked and immediately ran them through the wash because I go on holiday the next day. The sky blue t shirt looks now like it's been bleached but it's not dry yet so I'll wait and see. Never again. Cheap and nasty. As for your reply, try reading my review instead of a standard response. Your staff have no more of an idea on sizing than I do. Measure them yourself. They're incorrect along with the ptp measurements.

12 June 2026
Unprompted review
80s Casual Classics logo

Reply from 80s Casual Classics

Hi,

We're sorry you feel this way. The general feedback from our customers is to size up in Sergio Tacchini as they can be smaller but obviously every body type is different and personal preference plays a large part. As per our website, if you have received a faulty item then we would advise contacting us so that we can arrange a return/replacement.

Kind Regards,

80sCC

Rated 5 out of 5 stars

Excellent customer service!!

Excellent customer service!!
​I ran into a customs and import issue on Saturday afternoon, and it was sorted out with absolutely no hassle by Sunday. While other companies hide behind bots and outsourced support, this team took ownership and fixed it immediately. This was my first time buying from them, and because of this experience, I will definitely be a returning customer

31 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. The range of items, the bring back exclusives that they sell shows they are genuinely a customer focused company. The Social content showcasing the ranges is truly helpful. The customer service is without doubt the best I have encountered. Special shout to Bradley for dealing with my enquiry at lighting speed. Excellent. Highly recommend this company.

27 May 2026
Unprompted review
Rated 1 out of 5 stars

Terrible Delivery never received

Terrible delivery company DPD they’ve been lying to me for the last two days saying that they’ve tried to deliver my parcel, even though I’ve been standing out side my front door waiting for them they have a genetic photo outside the block of flats that Driver sent to each other so they don’t have to deliver even though I’ve paid for a 24 hour delivery service. I would not be using this company again why they’re using this terrible delivery company who are a bunch of liars.

24 May 2026
Unprompted review
80s Casual Classics logo

Reply from 80s Casual Classics

Hi,

Whilst we appreciate your frustration, we are not responsible for DPD and their processes. I can see that there was a delay with your delivery but that this was delivered and our customer services team processed a refund of your postal costs.

Kind Regards,

80sCC

Rated 5 out of 5 stars

Top drawer

Top drawer! Had a couple of items now, swift delivery and great products. Nice to get the gear my parents couldn't afford as a teen in the 80's
Thanks Guys!

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience this afternoon, bought a pair of Sergio Tacchini track pants online and forgot to buy the matching T shirt. Made a quick email to see if I could have a free postage label so I could order as my first order had already bern dispatched.

Harry was very accommodating and sent £5.95 to my account to cover next day delivery. The service he gave was amazing. I would highly recommend .

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Just amazing

What can I say. Firstly the items I ordered are fantastic but more so the service. Ordered on Saturday morning and delivered to me within 4 working days….. to the other side of the world in Australia. Customer service at its best. Thanks guys. Will be a repeat offender from now. Cheers MOT. Dave

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Always a great experience

Always a great experience, I’ve had to return things a couple of times with no fuss, brilliant clothing, fantastic brands and great customer service. Love this company

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Been using 80'

Been using 80's Casual Classics now for years and never been let down. I ordered a big order last week and I didn't realise that the polo tops I ordered were in fact the wrong size (my own fault for not checking the email confirmation) so emailed them and spoke to Harry who was 1st class. I got them sent back asap next day delivery, and Harry personally messaged back confirming they had received them and re sent the correct sizes back straight away, just in time for my holiday this evening. Can't fault the effort and customer service one bit. Very helpful and understanding too. And the clobber is top class as always. Thanks again for all your help.

Kind regards

Kevin Turner

13 May 2026
Unprompted review
Rated 5 out of 5 stars

5 Star Service!!

Excellent customer service from the team, ensuring i receive my items before going away on holiday! Thank you again (Amy)

Andy

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Simply the best for the best era of trainers

I went to 80’s casual classics as I was desperate for some Diadora Titans in white and gold. They were the only site I could find with them in stock.
The pictures sold the trainers and the size guides were perfect as I normally wear a 10/10.5 but they recommended an 11 in this style. I ordered the size 11 and paid for next business day delivery.
I had regular updates on shipping from our 80’s casual classics and Royal Mail delivered them a day earlier than stated.
The trainers are beautiful. Look better than I thought they would and fit perfectly! I can’t recommend an online retailer more than 80’s casual classics.
Thank you and I’ll be back soon for some classic Patrick runners.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

I’ve have been buying from the web site

I’ve been buying from the web site for a few years and love the clothes. More recently I’ve been visiting the Norwich store as typically I fall between 2 sizes and it’s good to try on to avoid returns. I have to say the in store team have been great, really friendly and helpful. A shout out to Myles in store who I’ve been dealing with, he is a credit to the 80’s brand. 1 complaint, I now need a bigger wardrobe 😂

24 April 2026
Unprompted review
Rated 3 out of 5 stars

Stop using the post office 48 hr…

Stop using the post office 48 hr tracking due to be delivered today no show.

16 April 2026
Unprompted review
80s Casual Classics logo

Reply from 80s Casual Classics

Hi,

As per our website, standard delivery is an estimated 2-4 working days for arrival and we can see that your parcel arrived within 3 days. We can only apologise if you feel this is unsatisfactory.

Kind Regards,

80sCC

Rated 5 out of 5 stars

Well done Brad !

Had a wee issue with an order.
Email to the company to explain etc, Brad took ownership and sorted it out, refunded delivery costs etc…..absolute top notch service !
Pints on me next time you’re up in Edinburgh !!
Cheers

13 April 2026
Unprompted review
Rated 5 out of 5 stars

A😁 Happy customer

Although had some problems with delivery date it turned out this was due to the item being out of stock and the goods having to be sourced from another shop in order not to dissapoint. Which is much appreciated. Customer service also refunded my delivery charge . So on this occasion just maybe a bit of communication mix up. Goods arrived and are great. Will definately 80s casual again .

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent shopping app

Absolutely brilliant as when I was a kid back in the 70’s and 80’s I always wanted the Dallas Sergio Tacchini track suit as it was the best tracksuit on the market with the bottoms having a zip down the back with the 2 white stripes and back then I couldn’t afford it but thanks to 80’s Casual Classics I can buy the clothing that I couldn’t afford back in my childhood.

Really love what they have in the shopping app and I would highly recommend 80’s Casual Classics that is for sure.

Just keep up the fantastic work that they do.

22 March 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service going above and beyond.

Apart from great merchandise, their customer service go above and beyond. I did not read their next day delivery information properly when I paid for this service, which meant I did not get my order the next day - completely my fault. To my utter joy and amazement they have refunded my £5.95. Goodwill prevails!!!!

4 March 2026
Unprompted review

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