80s Casual Classics Reviews 

1,423
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 254 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extensive selection of quality clothing, noting that the garments fit well and consistently arrive right on schedule. Consumers also appreciate the exceptional support provided, explaining that staff members are extremely knowledgeable and always ready to assist with any order modifications. However, some customers also noted issues with product quality, mentioning that certain items arrived in poor condition or deteriorated quickly after washing. A few reviewers were also dissatisfied with occasional delivery delays, poor courier handling, or complicated return procedures when exchanging sizes.

What people talk about most

Product

People report high satisfaction with the products, frequently praising the great quality, excellent fit, and... See more

Quality

Clients share positive opinions on quality, consistently praising the excellent products, great fits, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising rapid shipping times, prompt... See more

Service

Customers consistently note positive experiences with service, frequently praising the very quick responses,... See more

Order

Customers had great satisfaction with their online purchases, highlighting the easy ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently brought a new jacket in the new year sale, from 80s casual classics, I've bought many items over the years, either online or from one of the stores and its always been hassle free and straigh... See more

Rated 5 out of 5 stars

Had to exchange an item due to being too big. Rang the service team who were happy to swap them out and even though the other item was slightly more expensive, they were happy to send without asking f... See more

Rated 5 out of 5 stars

I've bought online & in-store, can't fault the staff at Barnsley who are approachable & couldn't do enough to help me out. The online process is very easy, lots of different options regarding delive... See more

Rated 5 out of 5 stars

As usual, amazing music, classic soundtracks, always professional and very quick service. Been buying from now a long time and always perfect. Recently bought This Is England 90 soundtrack to go with... See more


Company details

  1. Men's Clothing Store

Written by the company

A website that has lead the revival of many Heritage brands from 70s, 80s,90s since inception 2006 and built a strong like minded customer base with some love of nostalgic styles. Years on the website has been developed with and for its customers we wont stand still and whilst based on classic 80s Origins we look to establish much loved classics from the past decades all in all we offer a unique mix and experience.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 89% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,423)

246 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bought Puma trainers

Bought Puma trainers, box they came in was in bits when arrived. The shoes were not like i ordered. Cheap materials, inside soul just popped out, cardboard in soul. Absolute fault, dont buy from this site. Should have checked the return policy. Not i have to pay to return them which tells me alot about there company. Stay clear of these people!!!

1 October 2026
Unprompted review
80s Casual Classics logo

Reply from 80s Casual Classics

Hi,

We're sorry that you feel this way - all our of items are supplied to us directly from the manufacturer (in this case Puma) so we can only apologise if you are not happy with the quality of their items. We can't see that you've contacted us regarding any issues and haven't provided any order information for us to be able to assist you further.

Kind Regards,

80sCC

Rated 5 out of 5 stars

Fantastic outlet

Fantastic outlet. Love the clothes, fit is awesome and choice of colours brilliant. I'm an old 80s fella and it takes me right back.
Also if there are any glitches, they are sorted out fast and with no fuss.
Thank you 👍

24 September 2026
Unprompted review
Rated 4 out of 5 stars

Faulty goods with repairs

Previously had only a good experience but unfortunately I’m a little wary now. On my last order a received a faulty t shirt with a couple of holes in it with a couple of very subtle stitch repairs where they holes were. Whilst I did get a refund to re-sell damaged goods with repairs is not a good look and not sure if I would risk again

19 September 2026
Unprompted review
Rated 5 out of 5 stars

As usual, amazing service

As usual, amazing music, classic soundtracks, always professional and very quick service. Been buying from now a long time and always perfect. Recently bought This Is England 90 soundtrack to go with the other two.
Thank you, highly recommend.

8 September 2026
Unprompted review
Rated 5 out of 5 stars

Great clobber great service

Ordered coat on Friday. Arrived in Dublin on Wednesday. Super quick service. After I ordered I noticed the delivery address was incomplete and started to panic. Emailed them to ask could they change delivery address . Was a bit nervous because it was Friday evening. They emailed me back almost immediately saying no problem. Great service

4 September 2026
Unprompted review
Rated 1 out of 5 stars

Defective Napapijri Salis T shirts

I bought 2 Napapijri Salis T shirts at £25 each. After wearing a couple of times over a period of months I noticed the collars were very loose and disfigured.
I have a friend who has a couple of these t shirts for years and collars are like new !
Contacted the company through their online contact form and was ignored for a week. Sent another form and received an email asking me to resend the original contact form ? I replied to the email and nothing came back so sent another online contact form which again was ignored. I called them and was told they could not accept return as it was outside their 6 month returns window.
I have searched the website and it does not state on the Returns Policy or anywhere anything about a 6 months return.
Terrible customer service and a returns policy that seems to be made up depending on the circumstance.
Definitely won't be shopping here again.

10 September 2026
Unprompted review
80s Casual Classics logo

Reply from 80s Casual Classics

Hi,

We're sorry you feel this way - you have requested to return a purchase from October 2025 and have been referred to the consumer rights act 2015 which states that faulty items need to be reported/returned within 6 months. We're not sure how the consumer rights act 2015 can be referred to as a 'made up policy' as this is government legislation.

Kind Regards,

80sCC

Rated 5 out of 5 stars

Quick delivery time

Quick delivery time. Had a minor issue but Katie in customer service dealt with it very quickly and efficiently. Outstanding customer service that is hard to find these days. Thank you so much. Def 5 stars.

8 September 2026
Unprompted review
Rated 5 out of 5 stars

Service superb

I have used them on numerous occasions, they have always be very quick & efficient with my orders.
I would recommend them in a heartbeat

1 September 2026
Unprompted review
Rated 2 out of 5 stars

My partner ordered me a,Sergio tachini…

My partner ordered me a,Sergio tachini cream jacket paid 92 pound arrived un ironed dirty and looked cheap we always use this site and are so disappointed that we recieved it in this condition previous orders hve met our expectations sent it back as nobody wud pay 92 pounds for this Item

27 August 2026
Unprompted review
80s Casual Classics logo

Reply from 80s Casual Classics

Hi,

We're sorry to hear this. This does not sound like the usual quality of our items and we would have happily provided a free return if you contacted our customer services team. If you require any further assistance please contact sales@80scasualclassics.co.uk

Kind Regards,

80sCC

Rated 5 out of 5 stars

Amazing customer Service from the Team…

Amazing customer Service from the Team at 80's Casual Classics. Big Shout out to Katie on Customer Services who was amazing in Sorting out my Postage mistake i made & quickly rectified it with no Charge.

Thank you team & especially Katie who is an asset to the Company

Amazing to deal with & will continue using you

27 August 2026
Unprompted review
Rated 3 out of 5 stars

I'm gutted

I'm gutted. Ive been buying 80s casual gear for a while. I decided to go into town from greenock to the glasgow city centre shop to get some clothes only to find out the shop has only 1 kind of jeans and nothing like the options it has online.i didn't want to buy more on ine because of the tax your charged??
We casuals already pay good money f9r the clothes but your forced t9 go online for your clothes at an extra charge.
Not fair.
Please open a bigger shop with a wide range so we don't have to buy online please

22 August 2026
Unprompted review
80s Casual Classics logo

Reply from 80s Casual Classics

Hi,

We're sorry you feel this way but unfortunately the Glasgow store is closing at the end of the month which is why the stock is limited. We are hoping to find a new location in the future.

Kind Regards,

80sCC

Rated 5 out of 5 stars

Brilliant business

Ordered the new Sergio Tacchini holdall and it arrived within 36 hours by standard delivery . I have bought numerous times from this company and have never been disappointed. Quality product and quality service 10/10

15 August 2026
Unprompted review
Rated 5 out of 5 stars

Minted

This is my first time that I have ordered from this company. Ordered a Sergio demonte jacket in stone. It's absolutely minted. Usually go medium but because of age and getting mid drift went for large and it fits like a glove.
Over the moon with the product and service. Have just found my new go to for ordering gear

15 August 2026
Unprompted review
Rated 5 out of 5 stars

As promised...I recently ordered a top…

As promised...I recently ordered a top from these guys, unfortunately It didn't arrive..I contacted Bradley at 80's cc..within minutes my order was refunded, was able to re order and can confirm delivery this week. 100% comms and quality products!

15 August 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding levels of customer service

I have had the pleasure of buying from this company for a couple of years, the process is extremely easy and the goods arrive promptly, always been happy with my purchases and never had any issues, until my last purchase, a pair of trainers. If a true measure of a business is how they deal with customers issues, then 80s Casuals prove yet again that they really care about the customer. I rang the customer support line, my call was answered after the first ring, Harry introduced himself by name, he was helpful, professional and understanding, he explained my options and processes to return the trainers and obtain a credit, I was so impressed that I declined the credit and put the money towards alternative pair of trainers, can you please pass my thanks on to Harry, he is credit to your business.

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Huge variety of clothes and speedy…

Huge variety of clothes and speedy service. Customer service excellent and they respond to your email queries very quickly. I’d ordered the wrong size but contacted them and Amy rectified immediately when I messaged.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

I placed an order for my partners…

I placed an order for my partners birthday, royal mail then didnt deliver and sent it back.
I spoke with Amy and she was so helpful and said as soon as they receive it back she would send it next day.
Amy was so amazing efficient and helpful!
Thank you

3 August 2026
Unprompted review

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