7 For All Mankind Reviews 

Clothes start falling apart now, a 90.00 shirt showed up with a hole. Jeans wore out within a few months. My wife bought them and tried to get them exchanged.
Was ignored repeatedly. I tried sending them directly to Maria Salazar Levin, on my dime. They sent them back with a letter telling me to go through the channels I told them in writing failed. Theyhave garbage product and don't care about customers at all.

Awful, awful, awful......I contacted customer services in February about a pair of jeans I'd had for 2 months which had developed a fault. Numerous emails later (and having explained my legal rights under the Consumer Rights Act 2015) customer services finally told me to send the jeans back to them. This was more than 5 weeks ago and I have emailed 7 times since asking for an update - all I get back is that my request is being 'processed'. Honestly, this Company has no idea that by denying me a refund they are disregarding my rights under the Consumer Rights Act of 2015. I have emailed them again today and told them I will report the Company to Trading Standards if they do not deal with my refund properly.

I bought 2 pairs of Jeans from the Westfield shop costing £400. they said they would urn them up and send them to me by courier in 2 days. They didn't arrive. They never arrived. I've been given the runaround now for 3 weeks by Angelito the store manager, who tells me he can't authorise a refund without his district manager's approval whois never available and so it goes on and on. Phone call not returned. My credit card company have now credited the full amount to my card, but I'll never shop there again.They'll take your money with a smile, but when things go wrong, they don't care.

Order gets cancelled without reason just minutes after confirmation email and invoice. Unprofessional seller, poor customer service.

Terrible customer service experience. I received my products late. I tried to return my products within the timeframe but because they products arrived so late the return label did not work. I contacted customer service to inform them of the issue, I tried to return the item to them but they had not sent be the label when i asked because they needed to know which product (don't really understand dependency on emailing over a return label) and when i responded they confirmed that i was outside of returns period.

I have been a longstanding customer of the brand and i can not believe they they treat loyal customers like this. i will not be shopping with them again

Very, very questionable - I think this is a scam. They sent me faulty jeans (holes in less than a month) and are not allowing me to return them because a particular label doesn't exist (and has never existed on this pair of jeans). This alerted me to comparing the labels with some 7fam jeans I bought in a shop and they are completely different labels. The ones they sent me look fake/re-conditioned. Their customer service is AWFUL, not interested in helping at all. My advice is avoid buying 7fam online - purchase in shops or reliable re-sellers if you want good service and authentic 7fam jeans. Or just avoid this company altogether - there are plenty of other good brands out there.

Absolute Robbery!
Mia and Harry - ‘Customer Service’ - joke!
Absolute robbery! I sent back 4 pairs of jeans, and they only refunded me for 2 pairs. I have been going back and forth with Mia and Harry for the last few months. They have implied that I’m lying and that only 2 pairs were sent back.
Why I would keep 2 pairs of jeans in 2 different sizes I don’t know!! But that’s what they’re saying. Which tells me they are either lying or their Warehouse staff is thieving items returned to them.
I have asked for a contact as I want to take this further. I am not accepting that they will not refund me £374! It’s disgusting. I have never been treated this way.
So I thought I’d google ‘7 for all mankind issues with refunds’ and I found loads of comments/issues.
If anyone knows who I can speak to above Mia and Harry please let me know.

I have been calling for days and cannot get a hold of a human being. The message is always that there are no customer service agents available. I do not believe they even have customer service agents to answer the phones. After that message, they ask you to leave your name and your email. Not your phone number, your email. The return I sent this company was received on February 10 and I still have not received a refund. It would be most helpful to speak to someone.

Worst customer service I have ever experienced for a fashion label! Returns are at your own expense after 14 days.

I tried to place my first order with this company in December 2022 and signed up for newsletters to get a 10% voucher off my first purchase. Unfortunately their web was not working correctly, so they customer service advised me to place an order and once happy to keep, to email their customer service for 10% refund. So I followed advise, since end of December their customer service keep saying refund will appear on my card in the next few days and nothing is happening. When requested to have a call from their manager, equally was promised that will take place shortly and nothing is done about it! To me this is not professional and poor! This is why I won’t shop with them again as should you need support from customer service - you won’t get it.

I can’t tell you how disappointed I am in this company which I considered a high end luxury brand. I am still waiting for a refund from December and all they do is fob me off making excuses. I am actually questioning the financial state of this business right now. DO NOT ORDER if there is a chance you need to send an item back

Bad experience shipping to Canada. Paid over $30 US for shipping and charged with another $55 CDN of duty

This is an utter disgrace of a company!! Do not buy anything from this company online. I made a purchase and returned it as they directed and still a month later NO REFUND TO MY CREDIT CARD!! I have been calling customer service for weeks and no response. They literally STOLE $300. I will be issuing a formal lawsuit against them. This is not fair or legal and no customer should experience this. They are ripping customers off.
Do yourself a favor…do not do business with this brand!!!

Sadly, this is not a serious company any more. PLEASE do not buy from this company on-line. If you return your jeans, the probability that you will get a refund is very low. I have proof that they received the jeans I returned on Dec 3, 2022 and as of today (January 17) they have not been refunded.
There is no customer service to help you. There is a customer service representative called Mia, that is not able to give you a straight answer. Impossible to speak with a supervisor or head of department.
I suspect this company is in financial difficulties and refunds will not be issued. Not sure where to report them.
PLEASE DO NOT BUY FROM THEM!!! - SAVE YOUR MONEY

I processed an order early Januray. Still not dispatched on the 13th. Despite several calls no information given as to delivery date.
Buyer beware!!

I returned an order in November which has still not been refunded - received shipping confirmation return had arrived, and they refuse to refund. If you want to be able to return anything don't buy from here - return process is a complete scam.

I have been due a refund since 22 November. Legally, they must process refunds within 14 days of the date of postage of returned items but their website states 30 days - very odd. Anyway, I’ve been chasing them since 25 November and they only tell me to wait, which is extremely frustrating. Copy and paste replied every time. Not only are they holding my money, but they have probably resold the pair of jeans already! Most importantly they’re in breach of the law and this should be addressed immediately. Though the jeans look like they’re good quality, the customer service is appalling and I won’t be repurchasing from this website.

This company should be ASHAMED of themselves and their lack of customer service or consideration for their customers. If I could give them no stars or even negative stars I would. Only now, as I page through the numbers of others who have this same shoddy treatment, do I realise just how bad it is.

Having followed their returns procedure, I sent a number of items (totally £500) back to them in early November. After about 3 weeks wait without a refund and despite the fact that the parcel had been received by their warehouse, I enquired after my return and was told that I need to wait a full 30 days before I could expect my refund. That deadline has passed and with each further enquiry, I am told that my case has been passed on and all I can do is wait while they resolve it with the powers that be.

In all my years as an online consumer, I have never had such poor customer service. The customer should not have to wait or badger to get their money back if they follow the guidelines. I would advise anyone considering an online purchase with 7 for Mankind to RUN not walk away!

Very bad customer service ; I would strongly advise not to order here.

SO disappointed in the customer service. Like the jeans, but have found the sizing to be inconsistent. I ordered a few pairs and while they were nice, they were far too large. Sent back 3 pairs, but only got refunded for 2. I contacted them straight away and was told this would be sorted once they were manually processed. it wasn't. Months later and after submitting documentation (with warnings from them about the harsh penalties if I was lying) and multiple emails, but no resolution. They have the jeans AND my money. I'm still on their mailing list so get all the emails about discounts and special offers, but cannot buy again until this is resolved (and even then probably won't after being treated like this)