Incredibly professional, personalised, and timely service. The whole process was enjoyable, and each step of the ring design and purchase was transparent and efficient. Josh worked with me and held my... See more

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Company details
Written by the company
We are a leading diamond e-tailor with the world’s largest selection of certificated diamonds. Taking our name from the year 1477 when the modern Western practice of giving engagement rings first arose, we are a new breed of jeweller specialising in engagement rings and diamond jewellery. Our passion for diamonds and jewellery spans more than 20 years, drawing on a heritage that goes back four generations.
Contact info
3 Hanover Square, W1S 1HD, London, United Kingdom
- 02035401477
- sales@77diamonds.com
- www.77diamonds.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 59% of negative reviews
Typically replies within 1 week
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Platinum Wedding Band
We purchased my platinum wedding band from 77 Diamonds and the service, product, price and quality was great. Will definately use again for any diamond or jewellery needs.
Great customer service !
The entire process so far has been…
The entire process so far has been smooth and professional. Communication has been excellent, and Cecilia Rotar has been incredibly responsive, answering all of my questions quickly and making the experience enjoyable and stress-free.
The ring is still in production and has not yet been dispatched, but based on the service I've received so far, I am very happy with my experience. I will update this review once the ring has been delivered.
Thank you, Cecilia, for all your help and support throughout the process.
Great Experience
Great service. After placing the order, there was regular contact from customer service to follow up with me. Also, an acceleration of the estimated delivery time could be achieved to fulfill my request date.
The jewellery itself looks flawless. Strong recommendation.
Loved package
Loved package. very good web page,only thing is waiting time if that could be reduced it would be fantastic,thank you
What website was very useful for…
What website was very useful for getting the correct that I needed and what was prefect for my wife to be I hope! But overall was very happy with the service
Met all my expectations.
Ordered a engagement ring with engravings. All went smooth. Had to adjust size during the order process and they were very kind and helped me adjust it.
Definitely will use again for future jewelry. Thank you.
Very smooth and satisfying process with…
Very smooth and satisfying process with very kind staff. Would definitely come again!
Tarek Alawiye ist a great
Tarek Alawiye ist a great sales specialist. He check-in after the ring was delivered and ready to act when any issue arise.
I appreciate that the shop provides such a great customer service.
Customer service is very professional…
Customer service is very professional and fast. Products are spectacular!
Would recommend
It’s the second time I’ve used 77D, and I have been pleased with the service both times. On this occasion I went through customer service rather than the website, as it was related to an insurance claim. The representative I dealt with, Cecilia Rotar, was really helpful and helped me find exactly what I was looking for. Would recommend
Great selection and help
Great selection and help during the in presence meeting. The final result is amazing and exactly how I was picturing it.
Engagement ring - Tarek
From what I thought was going to be a difficult process finding an engagement ring, Tarek made the whole thing really easy from start to finish, even with a slight change from myself in the order it was no hassle. According to my now fiance, the ring is perfect. Would definitely recommend Tarek and 77 diamonds. Thanks again
Good Employes and Quality
This company has excellent workers, exspecially miss Natacha Haingomalala. From the beginning of my order until the arrival of my package, she was there when i had a question. The product turned out just as expected!
Great expirience overall!
Perfect customer service
Perfect customer service. Very helpful and kind.
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