End of an Era ! Been using 2checkout from 15 years and finally they start charging $500 monthly which leads to close this business. During service there were many times we face issues like sometimes A... See more
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The all-in-one monetization platform that maximizes your revenues and makes global digital sales easier.
817 Broadway, Suite 1100, 10003, New York, United States
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I was using them as a provider for credit card payments many many years ago. One day a customer used stolen credit card to purchase goods from me for about 400-600 USD, 2checkout allowed the transaction. Two weeks later they withdrew that money from my account and also charged me the admin fee 30 USD for doing so. Which made my account negative. Then they restricted my login and sent email "you need to pay your debt to get your account unblocked". Which is just awful, they suppose to validate all payments and if they fail then why make seller a victim and charge on top of that 2checkout does not even deserve 1 star.

Reply from 2Checkout
My agent was well informed & took care of the problem with ease. He was very helpful & friendly which made me quite satisfied.

Reply from 2Checkout
The email support is fantastic.
Got the invoice fixed in minutes.

Reply from 2Checkout
Thank you Stefan!
He listened when I explained my situation and was able to assist me with kindness and respect.
I appreciated the care he gave while resolving my issue.

Reply from 2Checkout
It seemed to be a major problem for you to confirm that you received my subscription payment, I made payment twice as I did not receive confirmation that you received payment.i therefore request a refund for the over payment of £17-99 which you confirmed today on the telephone but no email confirmation.

Reply from 2Checkout
Was able to get the information I needed quickly and accurately.

Reply from 2Checkout
The agent Raluca was very knowledgeable, helpful, and patient. My problem was resolved with one phone call.

Reply from 2Checkout
The worst and most untrustworthy experience I have had with data recovery software.
I purchased the trial version of Stellar Recovery, and within minutes it became clear that the software not only failed to recover my data but may have contributed to the loss of additional data. After experiencing these issues, I requested a refund and provided detailed evidence, including screenshots and documentation demonstrating the software’s shortcomings.
Despite the evidence I submitted, both companies denied my refund request. They even claimed that they never received my emails, despite my repeated attempts to communicate with them.
I am extremely disappointed by the lack of accountability, customer support, and willingness to address legitimate concerns. Based on my experience, I cannot recommend this product or the companies involved.

Reply from 2Checkout
Maria was extremely helpful and understood my concerns

Reply from 2Checkout
Scammers, very slow and tedious process of getting scammed.
They steal ALL the information they can, any software or online goods that uses this "2checkout" transactions handler is just a scam.
DO NOT TRUST THIS!
Do not give them your paypal or credicard.
Once you start a subscription with 2checkout YOU WILL BE CHARGED! And u won't be able to cancel it! EVER!
You cannot contact customer support reliably, u can only send them EMAILS and nothing more, and u won't receive an answer.

Reply from 2Checkout
Alex was courteous & patient all the while listening to my long-winded explanation of the issues I have with Bitdefender. Gave me a clear understanding of what his role is and was assuring in my moment of crisis.
I was very upset at the outset of the call. By the end of the call I was calm.

Reply from 2Checkout
The product did't work, then I was charged 3 more times for products I did not order and They won't give me a refund.

Reply from 2Checkout

Reply from 2Checkout
Absolutely great platform. Robust, professional, quick customer service. I have been using it for 7 years and never had any problem. They handle every aspect of online business, issue invoices, receipts, accept wire transfers and handle tax regulations. Recommended to every business who wants to focus on their business and let 2Checkout do all the online order processing.

Reply from 2Checkout
What a shockingly bad payments system. Support unhelpful. Simple answer is I'll take my buinsess elsewhere. Well done!

Reply from 2Checkout
I spoke to Rosa who handled my querry very efficiently.
She quickly passed on the relevant details to Zonealarm.
I'm very impressed with 2Checkout !

Reply from 2Checkout
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