1pMobile Reviews 

Good so far nothing but the same if any.

It now takes much longer to connect an outgoing call than with my previous provider. But was easy to make the swap to 1pMobile in the first place.

Try the rest then use the best
Been with all different networks and come back to 1p mobile uses the ee network so good coverage

Sim worked straight away, my old number was transferred in the time frame stated ( 1 working day) and data worked out at 1p/M as stated.

I'm not a new user, but started a second SIM with the wrong form of startup, contact with 1P produced their usual prompt and corrective response, ( yep, that's right I've made mistakes previously). This is the sort of response we should obtain from all service providers but it's not the norm these days. Very well done, keep the others on their toes. Thank you very much for clear precise help.

Thanks ! Thanks !

Recently made the switch from EE to penny mobile, with the following features:
1. Great 4G cover (because 5G is still patchy in UK)
2. Uncapped speed (if you are near a mast, I have seen 900Mbps downloads)
3. Email 2FA (but I am hoping they might do authenticator or passkeys in the future)
4. ESIM
5. 30 day rolling with no price increase
6. EU roaming

Great service and value for money.
Was a bit nervous about leaving my previous provider as I've always been with one of the "big" names.

No problems at all. Swapping my number to the new SIM was very easy and smooth. Lots of updates and information while it was going through.

The actual service is as good or even better then my previous provider. They use the EE network with no restrictions.

Now I'm paying a lot less per month, got a bundle on a monthly rolling contract, with an improved service.

If you're thinking about using 1p Mobile I can highly recommend it.

Very nice service

I recently ordered an extra SIM card online which was fairly straightforward and it arrived in the post the next day.

Since changing from O2 my bills are a lot cheaper and my phone connection is a lot better

I left ee because of price rises and had a look around for other carriers using ee line and found 1P was the best out of three, it’s just like being at ee apart from the price no price rises and cheaper

Fantastic telephone help line.
I recommend this company

Great network coverage in my area. Fast delivery of sim card.

I transferred from EE and so far so good. Nice simple website with all settings easily accessible. No difference in coverage and much cheaper. I have not had cause to use customer services yet so the jury's still out on that.

The cost of the service is ideal for the usage that I require.

I appreciate that my situation may not reflect the typical experience, as I ordered a gold number. However, the process so far has been quite frustrating.

I received my SIM on Friday and attempted to activate it on Sunday, but I was unable to make calls. I contacted customer services on Monday and was informed that the wrong SIM had been sent. A replacement arrived on Thursday, but the SIM number on the accompanying letter did not match the number on the physical SIM.

I requested activation online using the physical SIM number at 10am on Thursday. It is now the end of Friday, and my phone still has no service. When I contacted customer services again, I was told there is a backlog on SIM swaps, and activation could take up to an additional 48 hours.

Update: Service was established on Saturday morning - so 2 days to activate and 6 days after I started paying for the service.

A smooth transition from my previous provider, which appeared to be carried out overnight, proved no disruption was made to my mobile phone service.
Clear instructions were provided, my number was transferred successfully and the whole process went really well. Thank you!

Since being on this network the signal has got weaker and a higher number of not being able to contact me .