1-800-Flowers.com Reviews 

They did not deliver flowers on my wife's birthday as ordered although they claimed delivery. They then said they would deliver the next day and the app said it was delivered. Never happened. Getting a refund was a tortuous process with numerous questions to verify my identity and the delivery number. I then ordered from a local flower shop. Beautiful flowers. Process smooth as can be.

Flowers had broken brown stems had to throw away , flowers were smashed together, leaves were brown and broken.

Flowers that were delivered looking nothing close to the picture on their website. The arrangement looked like a $30 arrangement instead of $70 ordered. Will never order flowers from here again. Do you self a favor and avoid 1800 flowers!

Well the flowers finally got delivered all be it a day 🫩 late. They are beautiful and the cake is in good shape. I wish I could post a picture...

added a card to my flowers. It has a glitch on the page where you write your own words in it, but then there is hidden writing that will only come out after your purchase the order. went to change it (within minutes) and it was too late. Fedex took control and now I have a completely weird and thoughtless looking gift being sent to my MIL. Dont use them. Just order locally.

Order was delivered wrong and missing pieces.
Not at as all as described online. Was told there would be a replacement and that has not happened. I will never order or recommend

My granddaughter was in a car accident. I wanted to buy her flowers to pick up her spirits. First I picked the first available date, they rescheduled the next day. Then they rescheduled again. Finally when it was delivered they left at the end of the driveway by the mailbox. it had tipped over during the day and nearly destroyed the flowers. I complained but got no response. I will never do business with them again.

They abuse your data. Their marketing emails have no Unsubscribe button. Hard to find a way to Unsubscribe through their website. I called and explained all this over a week aago but still getting emails.

Flowers were shipped to delivery to my wife's business at 4:55PM. What a joke. They were 'left at the front desk reception' at 5:20PM. There is no front desk. Awful service do not recommend.

I placed an order for two separate flower arrangements... they messed up both delivery dates even though I specified on their website, using their calender with available dates. A day or two went by and I didn't get a notification to when the first order was delivered or not (for 5/4/26). So, I look up the order # and they have 5/11 listed for the first order and 5/15 for the Mother's Day flowers that were to be delivered on Fri 5/8... I see they changed my original approved date to 5/24. Why would I want Mother's Day flowers delivered a week late with no discount!??! So, after being on hold for a half hour, I got a human. He was nice and changed the Get Well flowers to be 5/5/26... and my moms to 5/6. All fine, whatever.... then today the Get Well flowers arrive... well, they do not look anything what I ordered! Zero. They are the saddest looking flowers i think I've ever seen for a $50 arrangement! This is the last time I use 1800 flowers. I'm done. I hope my mom's looks decent tomorrow.... ugh. I really wish I could post pictures to compare the arrangements. The stock photo looks alive... my sick friend's looks, well, sickly. What a waste of money. Never again.

I placed an order to be delivered on May 4th to my recipient. It consisted of flowers and a box of chocolate candies. The flowers were delivered but not the chocolates. I reached out to them and they were unable to locate my order Even though a delivery was made. I lost out on money I spent for an incomplete order. Will not do business with this company again.

They didnt deliver my flowers... it was very important 😤 I'm so upset

We sent our daughter flowers for her 3oth Birthday. These looked terrible! Nothing like what is pictured and I thought they would come from a local florist. They came from FedEx. So disappointed 😞

I bought a bouquet that had roses mixed with wildflowers. The bouquet had all roses on one side with not one single wildflower.

A family friend ordered flowers from this company. They used a subcontractor called Joy's Flowers in Chattanooga, TN. This is the review I wrote:

I am beyond frustrated with this business. Their driver ignored a clear "Do Not Enter" sign and drove off the edge of my driveway, causing significant property damage. When I called to resolve the issue, the owner was completely incoherent and seemed incapable of understanding the basic liability involved. Between the reckless driving and the total lack of competent management, I strongly recommend avoiding this company at all costs.

The Flowers were to be delivered early morning (paid extra money) to a church for a funeral. The flowers arrived in the late afternoon and they did not accept any responsibility for the incompetence and gave no refund for the extra fees paid. Consider using another supplier.

I ordered 2 teddy bears for a sick little girl and her sister. They were exactly as pictured and put a huge smile on one sick little girl and her twin. Will definitely use again.

WHAT HAPPENED TO YOU? Lately, all my orders are not sent correctly. I just ordered flowers, a vase and a stuffed teddy bear to go to my sister. Flowers. check. Beautiful. No vase, no bear. I chat, they will resend. She didn't get anything. I'm in a chat for a half hour. Lose the chat. Have to start over. They give me a $30 credit. Still no vase and no bear. It's almost not worth it. I'm so disappointed. I just canceled my auto-renewal of Celebrations Passport.

Flowers not even close to the advertised pictures. Only last couple days. Almost $300 in the trash. Publix flowers are way better.

I received flowers in a box. Two thirds of them were dead and the others in bad shape. The few that were somewhat alive were dead the following day.