Wrist-Band Reviews 

1,271
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 151 reviews, reviewers had a great experience with this company. Customers frequently mention that the ordering process is simple and the digital previews help ensure the design is correct. People are extremely happy with the fast delivery, helpful service, and the high quality of the custom wristbands they receive. However, some people mentioned that their orders arrived later than expected or faced unexpected shipping delays. A few reviewers also noted occasional problems with product sizing or noticed that the printed ink started fading quickly. Some consumers additionally reported difficulties when trying to get support or correct mistakes on their custom items.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the vibrant colors,... See more

Order

Consumers find order experiences to be mixed, with many praising the quick, simple website design and helpful... See more

Quality

Clients share positive opinions on quality, consistently highlighting vibrant colors and top-notch materials.... See more

Delivery service

People report positive experiences with delivery service, often highlighting fast shipping times and orders... See more

Price

Customers had positive experiences with price, describing the costs as phenomenal and fair. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to order and design. The bracelets themselves weren't quite the deep black that I had hoped for (it looks more navy); but that could be because I didn't choose the correct black (there are so man... See more

Rated 4 out of 5 stars

I did not get what I thought I ordered and could not see my order form to confirm that it was wrong. I reached out to the company to request to see what my order said, or have the situation corrected... See more

Company replied

Rated 5 out of 5 stars

Easy to build. Quick turn around. I loved the promotion that was going on at the time of my purchase. Buy 100 get 200 free. Worked amazing for us since we are using them to raise money for future se... See more

Company replied

Rated 5 out of 5 stars

Wristbands were perfect. I had ordered over 15000 two weeks before. Found out the school system inadvertently left off another 800 students. Notified on a Friday they needed them on Monday and orde... See more


Company details

  1. Fashion Accessories Store

Written by the company

Wrist-Band.com has been manufacturing custom promotional products since 2008, growing from a small garage operation into one of the most established names in the industry — earning a spot on the Inc. 500 list along the way. We started with custom silicone wristbands and have since expanded into a full promotional product line: lanyards, keychains, badges, custom apparel (t-shirts and hats), drinkware (can coolers, bottles, and mugs), and bags & totes. Our customers include fundraisers, schools, businesses, awareness campaigns, sports teams, and events of every size — from small nonprofits ordering 100 items to enterprise clients ordering tens of thousands. What sets us apart is straightforward: responsive customer service available 24/7, accurate online proofing so what you see is what you get, and consistent product quality order after order. We stand behind every product we ship.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 39% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.1

All reviews

(1,271)

141 reviews in the last 12 months

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Rated 1 out of 5 stars

My order never arrived after a month of waiting

My order never arrived after a month of waiting. I had ordered the wristbands for advertisement of a new website we had launched and they were going to be free giveaways at a special conference we are going to be at. Now we have nothing so I am scrambling to find a way to advertise the launch. Couldn’t track them with the order number or link. Said tracking was not available. Called the company and was told that the wristbands were made but after that, I never received a good explanation of what had happened to them. So i just asked for a refund. Very disappointed right now.

19 July 2025
Unprompted review
Rated 5 out of 5 stars

Great deal

Received package quickly. The bracelets were exactly what I ordered. Ordered 100 got another 100 for free, which is fantastic since this is for a rescue. Very happy with the product.

5 July 2025
Unprompted review
Rated 5 out of 5 stars

The ordering process was great

The ordering process was great! I had to call customer service so that they could explain something to me, and they were wonderful and extremely helpful! The final product was better than what I could have imagined. I will definitely order again!

20 June 2025
Unprompted review
Rated 5 out of 5 stars

We love our wwristbands!

The design of the wristbands were exactly what we wanted! The free gifts made it even better and our whole family at the reunion enjoyed them a lot better than we thought. The process was super easy and the digital proofing was done quickly and promptly even when small adjustments were made.

19 June 2025
Unprompted review
Rated 4 out of 5 stars

Great price point, quality is great for the most part.

The price of the bracelets was really good. I got 100 and then got 200 free which is awesome. However the only negative is the tops of alot of the bracelets the words weren't completely black. The ink faded out at the tops on alot of them. I kept them because I needed them quickly and didnt have time to wait for more.

24 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent product!

Fast shipping, quality product, love the feature of proof before buying. 10/10 would recommend purchasing here. This is our second large order and we are pleased.

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Order was correct and Prompt

Easy to order, got exactly what I asked for and had prompt delivery. Prices were better than other companies. Will definitely use them for all our bands and other merchandise from now on.

10 June 2025
Unprompted review
Rated 3 out of 5 stars

The band’s themselves are really nice

The band’s themselves are really nice. They look exactly as I wanted. I was disappointed with customer service tho. I ordered 300 Grey bands. I received 2oo grey & 100 white bands. The grey was for brain cancer and the reason I ordered them. When I contacted customer service they did not try to rectify my order. They told me I ordered wrong. No refund. No corrections. Not good customer service.

6 June 2025
Unprompted review
Rated 1 out of 5 stars

They did not follow instructions…

They failed to follow instructions and missed the deadline for a fallen officer’s funeral. This was my second order with wrist-band.com, and I’ve ordered wristbands many times elsewhere, so I know the process. I skipped the proof, it was approved, and I have a screenshot showing it was sent to production. Then someone “unapproved” it—likely to avoid rush shipping costs. They didn’t apologize until I called them out and offered nothing to make it right—just canceled my order. I still planned to order for the family, but they completely dropped the ball. I’m going back to 24hourwristbands.com—one day slower, but far more reliable.

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Easy and Accurate

The ordering process was so easy that at first I felt like it might be a scam. My order was only for a small quantity of wrist bands for a birthday party. It was delivered on time and the order was exactly as I requested! Extremely happy with the process and result!

28 May 2025
Unprompted review
Rated 5 out of 5 stars

AMAZING

my product arrived on time and was way better than i expected.

16 May 2025
Unprompted review
Wrist-Band logo

Reply from Wrist-Band

Hi Maddie, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again. Sincerely, Wrist band

Rated 5 out of 5 stars

Very easy process

Very easy process. Great selection and pricing. Product was done very nicely and delivered within the published timeframe.

8 May 2025
Unprompted review
Wrist-Band logo

Reply from Wrist-Band

Hi Janine, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again. Sincerely, Wrist band

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