Wrist-Band Reviews 

1,271
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 151 reviews, reviewers had a great experience with this company. Customers frequently mention that the ordering process is simple and the digital previews help ensure the design is correct. People are extremely happy with the fast delivery, helpful service, and the high quality of the custom wristbands they receive. However, some people mentioned that their orders arrived later than expected or faced unexpected shipping delays. A few reviewers also noted occasional problems with product sizing or noticed that the printed ink started fading quickly. Some consumers additionally reported difficulties when trying to get support or correct mistakes on their custom items.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the vibrant colors,... See more

Order

Consumers find order experiences to be mixed, with many praising the quick, simple website design and helpful... See more

Quality

Clients share positive opinions on quality, consistently highlighting vibrant colors and top-notch materials.... See more

Delivery service

People report positive experiences with delivery service, often highlighting fast shipping times and orders... See more

Price

Customers had positive experiences with price, describing the costs as phenomenal and fair. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to order and design. The bracelets themselves weren't quite the deep black that I had hoped for (it looks more navy); but that could be because I didn't choose the correct black (there are so man... See more

Rated 4 out of 5 stars

I did not get what I thought I ordered and could not see my order form to confirm that it was wrong. I reached out to the company to request to see what my order said, or have the situation corrected... See more

Company replied

Rated 5 out of 5 stars

Easy to build. Quick turn around. I loved the promotion that was going on at the time of my purchase. Buy 100 get 200 free. Worked amazing for us since we are using them to raise money for future se... See more

Company replied

Rated 5 out of 5 stars

Wristbands were perfect. I had ordered over 15000 two weeks before. Found out the school system inadvertently left off another 800 students. Notified on a Friday they needed them on Monday and orde... See more


Company details

  1. Fashion Accessories Store

Written by the company

Wrist-Band.com has been manufacturing custom promotional products since 2008, growing from a small garage operation into one of the most established names in the industry — earning a spot on the Inc. 500 list along the way. We started with custom silicone wristbands and have since expanded into a full promotional product line: lanyards, keychains, badges, custom apparel (t-shirts and hats), drinkware (can coolers, bottles, and mugs), and bags & totes. Our customers include fundraisers, schools, businesses, awareness campaigns, sports teams, and events of every size — from small nonprofits ordering 100 items to enterprise clients ordering tens of thousands. What sets us apart is straightforward: responsive customer service available 24/7, accurate online proofing so what you see is what you get, and consistent product quality order after order. We stand behind every product we ship.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 39% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.1

All reviews

(1,271)

140 reviews in the last 12 months

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Rated 3 out of 5 stars

I use these wristbands at my Pickleball…

I use these wristbands at my Pickleball club, where we assign different colors for different times of the day. I’ve ordered them before and they always came neatly packaged in a box with each color separated, which made it very convenient.

This time, however, the bands arrived in plastic bags instead. The packaging ripped open quickly, and it makes harder to use during busy hours at the club. And some of those bands are so hard to separate, I hope future orders return to the boxed packaging for easier handling and storage.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Ordering was easy

Ordering was easy, and the chat feature very helpful in answering my immediate questions. The pricing seemed fair, and our product arrived in plenty time for our use.

28 August 2025
Unprompted review
Rated 1 out of 5 stars

Ordering process was smooth

Ordering process was smooth, however, the final product did not match what we have asked for. our name was supposed to be displayed on the white part of the design.

30 July 2025
Unprompted review
Rated 2 out of 5 stars

Slow shipping

Although they state it was shipped, the courier has not yet received it. Also, we expected it a lot sooner. It was ordered 20 days ago. The event we were using it for has passed. Luckily it is something we can use in the future.

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Would buy again!

The products are high quality and had a pretty quick turnaround time! The support was also great with proof edits and confirmation of details.

13 August 2025
Unprompted review
Rated 5 out of 5 stars

10/10 would purchase again!!!

10/10 would purchase again!!!! These were so cheap!!! And they came in super fast! The bracelets are perfect. Exactly what I ordered. They seem to be of a high quality!

31 July 2025
Unprompted review
Rated 5 out of 5 stars

It all started with the customer chat rep...

It all started with the chat customer service! I placed my order, but wasn't able to get the free 200. Freddy, my chat rep, was super easy to work with and figured it all out right away! My proofs came in great timing. My coozies and wrist bands came in great timing and they look amazing! Beautiful <3

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Wrist-bands better than Expected!

Wrist-bands turned out great! First time ordering from Wrist-bands, custom process was eaay to use. We were able to use our logo for our church event, the wrist-band color and font looked amazing and fast shipping. Really happy with our product. Plus we were able to get 100 wrist-bands for free! Highly recommend!

17 July 2025
Unprompted review
Rated 2 out of 5 stars

Arrived Covered in Silver Glitter, Wrong Font Color, Multiple Smudges, & with Frayed Edges

I ordered wristbands that were supposed to feature a "gold glitter" font on a white band. Upon delivery, I noticed that the font was simply a standard gold color without any glittery effect. Additionally, there was a substantial amount of silver glitter on all the wristbands. Some of the bands also displayed black smudges, and I found that two of them had pink smudges inside. The wristbands also have "frayed" edges, which I assume indicates where they were meant to be cut. However, the overall appearance is quite sloppy. Given that we purchased 200 of these for a pediatric cancer initiative, I expected a higher quality product.

22 July 2025
Unprompted review

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