Had an issue that drove through the weekend and was resolved via chat as a last resort. WPX customer support is what all support should be based on. Knowledgeable and properly empowered people (not AI... See more
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With over THREE THOUSAND 5-STAR reviews here on Trustpilot from real, LONG-TERM customers, TOP TIER speed performance year after year in independent testing by Kevin Ohashi (viewable at wphostingbenchmarks.com) & Matthew Woodward PLUS sub 30-second live chat average response time, FREE malware removal, FREE speed optimizations, FREE high-speed CDN & FREE site migrations in 24 hours or less, why would you accept mediocre WordPress Hosting any longer?
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I've been trying for years to get a website up and running to no avail because of my paralyzing terror (PTSD) of technology (I'm 83) and no support. WPX set up my domain, website, and WordPress for me in minutes through their Chat service. This will be life-changing for me, as I've got fifty years of original scientific research that I want to get out into the world. WPX is empowering me to do so, and given me hope that I will be able to create my legacy before I die. WPX is exemplary!

Reply from WPX
Ivena was so incredibly helpful, there were some issues with several of the plugins on our site and we were able to get it fixed quickly so we did not experience any downtime.

Reply from WPX
Always a top-level of support from the team at WPX. Any support request is responded to in seconds!

Reply from WPX
The customer service is next to none. I've saved so many hours of troubleshooting. It's made the technical stuff easy. When you connect with the chat you are actully speaking to a human, which of course is what we all want. I've been with wpx for a good few years now and recommend them to all my clients.

Reply from WPX
Svilen was VERY polite, quick, and went above and beyond helping me. I needed help connecting my domain to WPX and not only answered my questions, but helped me set everything up so I was ready to go by the end of the chat. I’ve been with WPX for 3 - 4 years and their service is always the best!

Reply from WPX
I had a 403 error connecting Make.com to my WordPress site via the Make plugin. Maria from WPX support quickly identified the issue, whitelisted the request, and resolved it efficiently. Excellent customer service!

Reply from WPX
I've been with WPX for about 6 yrs and am very grateful for all the help they give to keep my site humming.
Today Ivena helped with some warnings I was getting from WP site help - within a few minutes she had fixed the problems and updated me on a few that were not needing to be adjusted.
I could not have my site working like it does without their help and support - Thanks! Craig.

Reply from WPX
Velislav saved my life!!!!! I've been with them for one year and they always come as a life saver. Thank you

Reply from WPX
I was hesitant to change my hosting provider even though it wasn't working well. However, WPX hosting made the transition easy, and their customer service was exceptional. Every time I log in, a representative is available to assist me, which gives me a great feeling of support. I'm glad I made the switch and I intend to remain a loyal customer for a long time.

Reply from WPX
Whenever I run into an issue with one of my multiple sites, I can always get an answer or solution very quickly from WPX support. On this particular date I had Ivan G. and he solved what I thought was a tricky issue incredibly fast.
Even if the issue is with another piece of software I am trying to get to work with my site, they offer to login to that software and work it out for me. Just consistently superb service.

Reply from WPX
We've been using WPX for a while now, and I have to say their service is consistently outstanding, especially their customer support. As a website designer, I often need quick assistance with technical issues, and WPX is always there to help. Their team goes above and beyond to resolve any problems I encounter, making my job so much easier. Kudos to WPX for providing a reliable and supportive platform!

Reply from WPX
I love working with WPX, they have the BEST support!

Reply from WPX
WPX has the best customer support I’ve ever experienced on a hosting company (and I had dozens..)! Their response time is fast, and they always provide expert solutions. Special thanks to Luchezar Dimitrov, who was incredibly professional and attentive throughout the optimization process. The level of care and detail from their team is very great. Highly recommend .

Reply from WPX
Absolutely unequivocally unparalleled EXCELLENCE! Nikola and I have spent the weekend together - in support chats - where Nikola rescues my site and my sanity several times!! 1/3 of the issues were from other plugins and 2/3 were my own creation. I mean…who DOESN’T want that kind of safety net holding them up?! 24/7 WPX has been there for me as I learn this whole website building thing… with patience, expert guidance and compassion. I’ve been part of the IN CROWD (aka WPX subscribers) for a year now.

Reply from WPX
I needed help with a complicated technical issue dealing with my Autoresponder. And I was helped by one of customer support agents named Ivan G.
He was very polite and professional. He took care of my issue right away.
This is the reason for why I chose to WPX Hosting. Because, anytime I have a question or need help, they are always very helpful.

Reply from WPX
I am extremely pleased with WPX. Support is the best I've ever had with a web hosting company. I highly recommend them to all friends and everyone I run into that needs good website hosting.

Reply from WPX
THE BEST customer support ever. I just had the best customer support experience of my life
Accidentally let my domain expire and i thought i lost a lot of CRITICAL info that was on it, because my registrar wouldn't help me retrieve the domain
luckily, I am a WPX customer because they held backups of my site without me even knowing they did that, and worked with me for over an hour to setup a new domain and migrate the backup to the new one, without even having access to the site anymore.
blew my mind. remarkable. MASSIMO was the customer support agent who helped me. he is THE MAN – the BEST and most PATIENT person I've ever received customer support from!
Cheers & THANK YOU TIMES A MILLON!

Reply from WPX

Reply from WPX
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