WordPress Hosting and 24/7 Support WP FIX IT Reviews 1,160

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I'm extremely impressed and SO thankful! Gus did an AMAZING job restoring my website from a really bad malware hack. Identified all outdated issues and made the proper recommendations to make s... See more

Company replied

Rated 5 out of 5 stars

Sticky problem solved quickly. Landen was very helpful, patient, and thorough, and he was gracious throughout the process. I will recommend your services highly should a colleague have a need. I was a... See more

Company replied

Rated 5 out of 5 stars

WPFIXIT agents were very efficient and successful in an issue I had been dealing with for a while now. They had issues fixed and my website updated in no time. Strongly recommend them.

Company replied

Rated 5 out of 5 stars

We needed to figure out why a hook in the functions.php file that removes “Previous Post” and “Next Post” on the bottom of individual posts suddenly stopped working after Astra’s latest update. Landen... See more

Company replied

Company details

  1. Web Hosting Company
  2. Computer Support and Service Company
  3. e-Commerce Service
  4. e-Commerce Solution Provider
  5. Web designer
  6. Website Designer

Written by the company

World’s Fastest WordPress Support Services Since 2009 🚀 In business since 2009 providing instant 24/7 support for WordPress issues & SUPER FAST hosting. Are you in desperate need of emergency WordPress support? If so, we fully understand that you are probably in a complete panic because there is something on your WordPress website that is not functioning as it should be and you need support quickly to fix it. Well first of all we would like to ask you to take a deep breath and have confidence that you stumbled onto a post that will get you the emergency WordPress support that you need. We are the only true 24/7 emergency WordPress support company that can offer you immediate WordPress issue resolution when you need it. Our average resolve time here to get an issue that is troubling your WordPress website fixed is 30 minutes or less. Back when we started our business in 2009, there were very few companies that were specializing in WordPress Support. It was mostly freelancers that built WordPress sites and then had to support them. There was no one offering flat fee support. We invented and perfected the flat fee WordPress support model and to this day are still the leaders. We have a team of skilled agents available 24 hours a day 7 days a week to take on WordPress support issues and then resolve them. We are always open and ready to fix WordPress issues FAST! The average resolve time here is 30 minutes.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent service

Very quick - had my site back up an running in no time. Great communication, great price, great service. Will definatley use again.

18 June 2023
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Reply from WordPress Hosting and 24/7 Support WP FIX IT

Thank you!

Rated 5 out of 5 stars

I was desperate after trying to fix…

I was desperate after trying to fix broken images on my site for days and they fixed it in about 10 minutes! I was so relieved.

16 June 2023
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Reply from WordPress Hosting and 24/7 Support WP FIX IT

Thank you!

Rated 5 out of 5 stars

Outstanding support

Outstanding support. Super fast and always on point. You guys are amazing! Thanks Quincy for resolving our issue exactly right. You rock!

15 June 2023
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Reply from WordPress Hosting and 24/7 Support WP FIX IT

Thank you so much!

Rated 5 out of 5 stars

Super fast and great customer service!

I am setting up a dedicated server for the first time and Gus has been super supportive, fast, and attentive! Great start out of the gate here. Super excited. Thanks!

23 May 2023
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Reply from WordPress Hosting and 24/7 Support WP FIX IT

Thank you!

Rated 5 out of 5 stars

My tech tracked the problem down…

My tech tracked the problem down quickly. I would have never imagined it would be a reputable plugin from a very reputable author.

27 April 2023
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Reply from WordPress Hosting and 24/7 Support WP FIX IT

Thank you!

Rated 5 out of 5 stars

Great company make sure to use this…

Great company make sure to use this hosting if your going to be making a website for your company or community keep up the good work up.

20 April 2023
Unprompted review
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Reply from WordPress Hosting and 24/7 Support WP FIX IT

Thank you!

Rated 5 out of 5 stars

Adam was great

Adam was great. He got me set up with the monthly monitoring in minutes. I appreciate the great support!

Jeff V

18 April 2023
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Reply from WordPress Hosting and 24/7 Support WP FIX IT

Thank you!

Rated 4 out of 5 stars

We were having trouble with our site on…

We were having trouble with our site on godaddy, and godaddy was NO help trying to get it fixed. (Seriously, we were on the phone with them for HOURS and repeatedly getting disconnected...) I paid for WP Fix It's speed optimization fix. They also couldn't fix the issue, but my understanding was that godaddy needed to fix something on their end and really no one outside of godaddy could fix it. And godaddy support is just awful. So, based on their recommendation, I simply signed up with WP Fix It to host our site. They had the site ported over to their servers AND had the problem fixed within an hour. It's really expensive hosting for what little we have/need, but for them to have fixed our problem and be able to do so for no extra charge in the future may be perfect for us. Everyone that helped us was incredibly responsive (on a Sunday no less), friendly, and capable.

I knocked off a star for having paid for the initial service that didn't fix our problem (although it seems like they spent a fair amount of time on it, and ultimately I don't think any third party could have fixed it) and their hosting is pricy. Again, it may very well be completely worth it. I'll update this review after we've used them for a bit.

17 April 2023
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Reply from WordPress Hosting and 24/7 Support WP FIX IT

Thank you for your kind words!

Rated 5 out of 5 stars

Lightning Fast Help from Live Chat to Work Being Done

Live chat with Trevor earlier to ask questions was fast, and informative. Adam, who was all over the updates for my website as part of my monthly service purchase within THREE MINUTES, completely convinced me this service is basically going to save my sanity. The entire sign up and purchasing process was easy, and fast.

17 April 2023
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Reply from WordPress Hosting and 24/7 Support WP FIX IT

Thank you for your kind words!

Rated 5 out of 5 stars

Quick service

Quick service, friendly rep, got the job done!

15 April 2023
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Reply from WordPress Hosting and 24/7 Support WP FIX IT

Thank you!

Rated 5 out of 5 stars

Super fast

Super fast, thanks, Gus!

13 April 2023
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Reply from WordPress Hosting and 24/7 Support WP FIX IT

Thank you!

Rated 2 out of 5 stars

Used the service several times

Used the service several times. There is a major issue that everyone should be made aware of. Regardless of what they say, their ability to fix things is necessarily very limited. They will swoop in and fix a symptom, but not a core problem, so don't expect anything more. In addition, they will not try to solve a problem in the context of the site and can - and did in our case - screw up more than they came in to fix. By blindly optimizing our WP site, they configured the plugin of *their* choice incorrectly for the site's needs and it literally cratered the site, putting us out of business for an extended time period. Further, they took NO responsibility for their lack or preparation or the consequences. Zero. It resulted in nearly $2000 in repair work that was essentially a rebuild. Very small, inconsequential issues is what they can fix, but DO NOT entrust them with anything more than that.

30 June 2022
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Reply from WordPress Hosting and 24/7 Support WP FIX IT

Hello John

We are very sorry about his and are here to correct any negative experience you have had with us. We have and EXCELLENT rating with over 1000 5 STAR reviews here and have serviced over 682,000 support tickets since 2009. We service several 100s of support requests all over the world for 10 years now with very positive results.

Would love to have some more information like an order number please so we can investigate what happened here and react accordingly to make things right for you and improve our service.

If you are uncomfortable posting order information here please email our service manager Sandy directly with your concerns at sandy@wpfixit.com

Again we apologize deeply for nay troubles you may have been through and we are ready to jump into action to make things as you desire.

Rated 5 out of 5 stars

Really appreciate Russel's help to get…

Really appreciate Russel's help to get my website up again - he was patient as I found all the login information and it was a quick turn around.

4 April 2023
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Reply from WordPress Hosting and 24/7 Support WP FIX IT

Thank you!

Rated 5 out of 5 stars

WP Fix It solves problems quickly

WP Fix It always provides super quick service.This time around, Russel was no exception. He replied right away, gave me very clear directions, and was kind and patient (I am NOT computer savvy.) Last year I moved over hosting of my website to WP Fix It for exactly this reason. They never disappoint!

5 April 2023
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Reply from WordPress Hosting and 24/7 Support WP FIX IT

Thank you so much!

Rated 5 out of 5 stars

My technician went above and beyond

My technician, Russel, went above and beyond over the course of three days of back and forth with me on a WooCommerce issue on a client’s site. He kept trying different solutions and approaches, and hit on the right one in the end, getting our WooCommerce site back up and running again. In the course of the fix, I found out about their WooCommerce monthly subscription package, which for the price they are asking, is an absolute steal! I will be subscribing the store they fixed, as well as any other Woo stores I manage for my clients, to this service with WP Fix It. It definitely takes a load off this busy website designer, so I can get other things that I am more skilled at done. Bravo!!!

5 April 2023
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Reply from WordPress Hosting and 24/7 Support WP FIX IT

Thank you so much for these kind words.

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