Wowcher Reviews 2,972

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers found the ordering process to be easy and straightforward, with some appreciating the quick delivery of their purchases and the accuracy of product descriptions. People also noted the availability of great deals across various products and services. However, some people were dissatisfied with the refund process, citing difficulties in obtaining full refunds for damaged or incorrect items, or for services that were unavailable. There were also mentions of issues with viewing or printing vouchers from certain browsers and unexpected changes to order details after purchase.

What people talk about most

Product

Reviewers mention ambiguous feedback about products. Many customers report significant issues, such as... See more

Refund

Clients share negative opinions on refund experiences. Many reviewers report significant difficulties in... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers report issues such as vouchers... See more

Price

Customers had ambiguous experiences with price. Many reviewers reported unexpected additional costs, such as... See more

Website

Consumers find the website experience to be ambiguous, with some praising its ease of navigation and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was able to make my purchase without issue. The only problem is that you cannot view or print your voucher from Chrome Browser on the Desktop computer. The button to view voucher is not available. I... See more

Company replied

Rated 4 out of 5 stars

I was able to buy the voucher that I wanted to buy. However I was supposed to be able to get a discount for 5 euros but when I used my Woucher VIP subscription, I did not get the extra discount. I was... See more

Company replied

Rated 4 out of 5 stars

Easy to book the deal but was confusing about how to redeem it. The additional pop ups selling the vip options etc are annoying

Company replied

Rated 4 out of 5 stars

Great deals over many prodcuts and services which is brilliant, the only negative is far too mnay steps and notifications.....

Company replied



Contact info

3.6

Average

TrustScore 3.5 out of 5

3K reviews

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Rated 4 out of 5 stars

Great Deals !

Great deals over many prodcuts and services which is brilliant, the only negative is far too mnay steps and notifications.....

1 April 2026
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Reply from Wowcher

Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure
it gets passed on to the right team.
Many thanks,
Wowcher Team

Rated 1 out of 5 stars

A apsalute joke

A apsalute joke
I was given a experience for christmas, lorry driving, £69 reduced from £120, tried for days to get in touch with company i finally got through,first I chose Lichfield because it was close to me,but Lichfield does not do the experiences, then tried oxford but they wanted extra £25 for the weekend, and then they said they recommend we take extra insurance out which would cost £25 ,they said if I didn't they would charge me for any damage,first and last time using wowcher again apsalute con,now I have to go through the horror have swopping my experience,

29 March 2026
Unprompted review
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Reply from Wowcher

Thanks for sharing your feedback, it’s really important to us.
I'm sorry to hear about your experience. If you can give us more details, we'd be more than happy to
assist you.
Kind regards,
Wowcher

Rated 1 out of 5 stars

If i could give a 0 i would after originally giving a 5

I had originally gave a five star rating until i tried to use the apps. DO NOT BUY
"On further investigation the Coreldraw suite 2025 from Wowcher whos vender is from licenseplace.co.uk is not legit . When you load any of the apps and it says i am signed in as X-FORCE(then the email sign, this site wont allow any email address)smoked.it The app and Corel do not recognise this and wont sign in to the servers restricting the functions. The response from google is below
The message X-Force name is known as a pirated group. The software is blocked because it cannot reach Corel servers to validate the license, which is intentional in cracked software to avoid detection. Immediately request a refund via Wowcher this is not a legitimate license. and to refund your money. Even finding how to get or try to get hold of Wowcher is a nightmare i had to download whats app, i could write to them, not even an email address. Wowcher.licenseplate.co.uk is in Amsterdam and give you a phone number in Amsterdam. BE WARNED if its to good to be true its to good to be true. DONT DO IT. I have now deleted the apps

28 March 2026
Unprompted review
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Reply from Wowcher

Thank you for your review.
I am sorry to hear that, I can see your case has been passed over to the dedicated team, they will
contact you on your case in the next 24 hours.
Many Thanks
Wowcher Team

Rated 5 out of 5 stars

Because it's my 2nd time booking same…

Because it's my 2nd time booking same hotel . Which is fantastic by the way without any problems...the hotel the staff and the food is/are fabulous very friendly 😁

14 March 2026
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Reply from Wowcher

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you
are satisfied with our service and will be sure to pass on this feedback!
Many Thanks
Wowcher

Rated 5 out of 5 stars

Very easy and great deals

Very easy and great deals

28 March 2026
Wowcher logo

Reply from Wowcher

Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
Wowcher

Rated 5 out of 5 stars
Wowcher logo

Reply from Wowcher

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you are satisfied with our service and will be sure to pass on this feedback!
Many Thanks
Wowcher

Rated 1 out of 5 stars

I bought 2 vouchers for a pub doing…

I bought 2 vouchers for a pub doing Cocktails and when we went to the pub they would not except as it was the old company but yet they are still selling them. So requested a refund which was NOT straight forward as I got credit instead. Went to try use the credit and could not as they was nowhere to tick the box to use the credit emailing them since the 2nd of February to today and all I am getting is refresh the page, try from another computer which I have done and still nothing.
I have given up and out of pocket by €30.
I WILL NEVER SHOP WITH THEM AGAIN AND NEITHER SHOULD YOU 😡😡

27 March 2026
Unprompted review
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Reply from Wowcher

Thank you for your feedback,
I'm sorry to hear of your experience. If you can provide more information, we will be more than happy to assist further.
Kind regards
Wowcher

Rated 5 out of 5 stars

Extremely fast delivery

Extremely fast delivery. Furniture high quality. Delighted

24 March 2026
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Reply from Wowcher

Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
Wowcher

Rated 1 out of 5 stars

Ordered 2 olive trees

Ordered 2 olive trees. These were to be delivered on or before the 17th March.
Contacted the supplier twice by emailbut have not got a response. Contacted wowcher by email and cc ed me an email to the supplier but still no response. emailed wowcher again but still awaiting a responce. No offer of a refundyet.

26 March 2026
Unprompted review
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Reply from Wowcher

Thank you for your feedback,
I'm sorry to hear of your experience. If you can provide more information, we will be more than happy
to assist further.
Kind regards
Wowcher

Rated 5 out of 5 stars

It took me a while to get how it works…

It took me a while to get how it works as I’m 67. But my recent purchase was very quick & easy
Many thanks
Patrick

25 March 2026
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Reply from Wowcher

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great
experience!
Many Thanks
Wowcher

Rated 1 out of 5 stars

Avoid this site..took the money but…

Avoid this site..took the money but never received my order..customer service is awful

25 March 2026
Unprompted review
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Reply from Wowcher

Thank you for your feedback,
I'm sorry to hear of your experience. If you can provide more information, we will be more than happy
to assist further.
Kind regards
Wowcher

Rated 3 out of 5 stars

"Thank you for your response to my…

"Thank you for your response to my query with regarding my last order, it clearly wasn't addressed from my side! I'm very greatfull for you're understanding & credit given in view of the situation"

21 March 2026
Unprompted review
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Reply from Wowcher

Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure
it gets passed on to the right team.
Many thanks,
Wowcher Team

Rated 1 out of 5 stars

AVOID AVOID AVOID- This company took my…

AVOID AVOID AVOID- This company took my money for an apartment weekend away booking. They did not pay the merchant who contacted me a week before leaving saying they could get no help or payment from them for months and if I didn't pay they would be left with no choice but to cancel. I also tried contacting them and they have the worst customer service I have ever encountered and the merchant said the same. The so called number you can call for help is permanently closed. In order to go on the trip I had to pay the person directly and now am waiting on a refund for my voucher. Absolutely appalling treatment of customers. AVOID

I see wowcher below offering help now and saying if I provide more information- even though you have refused any help up until now- just given nonsense responses. It is a booking in anjore house- if you want to help then contact us- dont pretend to be helpful on here since you got a bad review for poor service.

25 March 2026
Unprompted review
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Reply from Wowcher

Thank you for your feedback,
I'm sorry to hear of your experience. If you can provide more information, we will be more than happy
to assist further.
Kind regards
Wowcher

Rated 5 out of 5 stars

Very easy to purchase

Very easy to purchase, great value voucher. Will definitely use wowcher again.

23 March 2026
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Reply from Wowcher

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great
experience!
Many Thanks
Wowcher

Rated 5 out of 5 stars

Very easy to book on the wowcher …

Very easy to book on the wowcher website. Great value . Received confirmation email straight away.
Very happy

23 March 2026
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Reply from Wowcher

Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
Wowcher

Rated 5 out of 5 stars

Great reduction easy to complete…

Great reduction easy to complete purchase online.
Fast and efficient

23 March 2026
Wowcher logo

Reply from Wowcher

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great
experience!
Many Thanks
Wowcher

Rated 1 out of 5 stars

I have paid for this product and have…

I have paid for this product and have not received
it could you please let know what to do.
My name is Steven Higgins
Address = 4 Carrigmannon Woods, Glynn, Wexford
This very urgent!!!
Microsoft Office Professional Plus 2024 Software License – Digital Download, Professional Edition for Windows 10 & 11
€24 instead of €385.57 for a Microsoft Office Professional Plus 2024 from ZAK Learning - save 94%

23 March 2026
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Reply from Wowcher

Thank you for your feedback,
I'm sorry to hear of your experience, we will get back to you through email.
Kind regards
Wowcher

Rated 1 out of 5 stars

Wowcher do not help you at all and allow companies to sell sub standard products through thier website

If I could give this Company 0 stars I would. I have bought many things off wowcher and have never had a problem until I had a problem!!!!.
Bought a matress through thier company from cloud9yn. Redeemed voucher then read the reviews of this company. Contacted the company to cancel my order less than 48hrs after so well within the 16 days that wowcher states on thier website that you have for refunds cancellations or returns. Company refused as delivery had already been paid and processed. I stated that I had done this within time limit and was ignored. Got a message regarding delivery. Messages back telling them under no circumstances to deliver this matress. This was also ignored. Second message received with a delivery date. Again messaged again ignored. 3rd message with delivery time slot. Same reply ignored again. When they rang me to deliver I told them I would decline the delivery as wanted a refund. Man very abrupt with me in the phone then out phone down on Me!!!. So no matress was delivered. This was nearly 3 weeks ago now!!!!.contacted wowcher who started a 3 way email between them myself and the company giving the company 72hrs to reply to my messages!!!! And believe me they use the whole 72hrs to make me wait. They replied saying as delivery company has been paid a full refund is not possible. The delivery charge was £5 90. I told them to keep that and just give me the difference which was £158.00. They have replied to me and wowcher 4 times now with the same message completely ignoring what I've said and a full refund is not possible. Nearly 3 weeks going round in circles with no help from wowcher Whatsoever even though thier own policy states you have 16 days. Send a message privately to wowcher via WhatsApp rather than using the 3 way email as getting absolutely nowhere and instead of replying or helping they sent the message I had sent to them to the bloody company giving them yet another 72 hours to reply to a message that wasn't even for them!!! Absolutely disgrace to treat customers this way. And to make matters even worse this company cloud9yn is STILL on wowchers website after millions of complaints allowing people to continue to be ripped off!!!this is completely unacceptable. Wowcher it is your responsibility to help out customers who have bought sub standard products via your company #reply to wowchet how much more information do you actually need!!!! And we're do i contact you?through your WhatsApp which is exactly what im doing now and am getting completely ignored!!!?????

5 March 2026
Unprompted review
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Reply from Wowcher

Thank you for your feedback,
I'm sorry to hear of your experience. If you can provide more information, we will be more than happy
to assist further.
Kind regards
Wowcher

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